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“Friendly People, clean rooms” 4 of 5 stars
Review of Hampton Inn Syracuse Clay

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Hampton Inn Syracuse Clay
2.5 of 5 Hotel   |   3948 State Route 31, Liverpool, NY 13090   |  
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Ranked #1 of 12 Hotels in Liverpool
Pflugerville, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Friendly People, clean rooms”
4 of 5 stars Reviewed January 2, 2013

We originally booked two rooms for several days stay at this hotel. We were very happy with the cleanliness of the rooms and all the public areas. We used the pool and the exercise equipment. Both were very satisfactory. The rooms were warm and comfortable. (It was very cold outside.) The breakfast was good, it's always nice to see fresh fruit and hot items. Unfortunately there was a big storm on the way and we needed to leave early to avoid being caught. The staff was helpful and very understanding. There were no questions and only good wishes and helpful directions from the staff. We will stay here again if we're in the area.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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260 reviews from our community

Traveler rating
    215
    39
    3
    2
    1
See reviews for
119
50
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Columbus, Ohio
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 31, 2012

It was the the best in the area, within walking distance to a restaurant. The staff was very kind and they had a pool - so swimming was a plus in November. The price was reasonable and the rooms were clean and modern.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, January 2, 2013
Thank you for the kind review regarding out property. We are so glad thay you enjoyed your stay and look forward to serving you again.
Lisa Sheremeta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
1 review
5 of 5 stars Reviewed December 9, 2012

The hotel was amazing just pulling up to it. We came up to stay after the state fair and we were very tired. Check in was quick and easy and not a hassel at all. When we got up to our room it was big and the bed was amazing and comfortable. The room was so clean and inviting. We want to come back soon we loved it.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, January 2, 2013
I wanted to THANK YOU! for you review of our property. I am glad that our team was able to take such good care of you. I hope you enjoyed the State Fair and we hope to see you again!
Lisa Sheremeta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
quebec
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 13, 2012

We had the studio 100, it was really neat! The personel is really kind and funny. They help us with indication and they made sure we were well!

The room was spacious, the bed really comfortable. The only point, if I want to be picky is, the bathroom is a bit small, but it was clean and it is a really small inconvenient for the price we paid.

I think it will be my spot next time in Syracuse!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, January 2, 2013
Hello! I am glad you enjoyed our studio room! I am soory about the size of the bathroom in those rooms we put the vanity on the outside thinking that someone could be getting ready and not hold up the shower/ toilet area which does cause that area to be a little smaller. We hope that you will vome and visit us again soon!

Lisa
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Peterborough, Ontario
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 25, 2012

My daughter and I stayed at this hotel for 3 days while we were in the Syracuse area to visit museums, do a walking tour, and also shopping. The hotel is immaculately clean in the guest rooms and public areas. The beds were extremely comfortable with freshly washed duvet covers for each guest. It was so quiet that we slept in every morning. Breakfast was great with lots of variety and helpful staff. I agree with other reviewers that the staff all presented as a team and all seemed to really enjoy their jobs. Service was really exceptional! I plan to return to this hotel on future visits to the area - no other place could exceed our expectations the way this hotel has!! It is also conveniently located near major restaurants and shopping areas - an extra bonus.

Room Tip: Ask for a quiet room at the end of a corridor for a sound night's sleep.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, January 2, 2013
Hello, I am so pleased you enjoyed your stay with us. I love out beds too it' is like sleeping on a fluffy cloud! It is so nice to hear that you and your daughter were in town to see the museums we have some great ones. Our team here is like a family and we like our guests to feel the same way. We look forward to serving you again.

Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queens, NY
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 19, 2012 via mobile

I loved this hotel. Ive been kind of turned off hotels recently but impressed with the cleanliness of this one. This hotel is very clean. The staff is really nice and willing to help. The beds are very comfortable. I love the fact that they wash the duvets and sheets. Location is extremely convenient. I can't complain about anything and I'm picky. I would def stay here again if in the area.

I took 1 star off because the floors were really really cold in the bathroom.

Stayed October 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 16, 2012

This past weekend my girlfriends and I stayed here for two nights while shopping at the outlets, and Destiny USA Mall. The hotel staff are extremely friendly and helpful. The room was enourmous! Two queen beds and a sofa bed, we had plenty of room. The room was clean and well stocked. We will definately be staying here again next year.

Room Tip: Queen studio suite was realy large.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Syracuse Clay

Address: 3948 State Route 31, Liverpool, NY 13090
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Liverpool
#1 Family Hotel in Liverpool
#2 Business Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
Number of rooms: 77
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Also Known As:
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn

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