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“Great hotel!” 4 of 5 stars
Review of Hampton Inn Syracuse Clay

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Hampton Inn Syracuse Clay
2.5 of 5 Hotel   |   3948 State Route 31, Liverpool, NY 13090   |  
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Ranked #1 of 12 Hotels in Liverpool
Queens, NY
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Great hotel!”
4 of 5 stars Reviewed October 19, 2012 via mobile

I loved this hotel. Ive been kind of turned off hotels recently but impressed with the cleanliness of this one. This hotel is very clean. The staff is really nice and willing to help. The beds are very comfortable. I love the fact that they wash the duvets and sheets. Location is extremely convenient. I can't complain about anything and I'm picky. I would def stay here again if in the area.

I took 1 star off because the floors were really really cold in the bathroom.

Stayed October 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
    209
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    2
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118
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Gloucester
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 16, 2012

This past weekend my girlfriends and I stayed here for two nights while shopping at the outlets, and Destiny USA Mall. The hotel staff are extremely friendly and helpful. The room was enourmous! Two queen beds and a sofa bed, we had plenty of room. The room was clean and well stocked. We will definately be staying here again next year.

Room Tip: Queen studio suite was realy large.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 2, 2012

My wife and I stayed here for two nights this past weekend. We almost always stay at one of the Hilton family of hotels when we travel to the US, and the Hampton Inn in Liverpool/Clay did not disappoint. We had a king room with a sofa which was very roomy, tastefully decorated and very clean. The bed was very comfy (as was the couch for lounging). Free wi-fi and a large bar-fridge and microwave in the room was handy. No hotel is perfect, and my only VERY minor complaint was that the toilet paper was very cheap and quite rough (I would recommend that you bring your own unless you like cleaning yourself with something that feels like rouch newspaper). The hotel staff were exceptionally friendly and attentive, and the complimentary breakfast was slightly above average. Value for money I think you’d be very hard-pressed to find anything better in the area.

The location of this hotel is ideal for Canadian shoppers like us: Outback Steakhouse right behind the hotel, Uno’s pizzeria a block away (you have to try their deep-dish pizza!) and Target, Walmart, TJ Maxx, Barnes & Noble and Kohls all within walking distance (and best of all, there was a Tim Horton’s location open 24-hours a 5-minute drive away!). It was about 45-minutes to the Waterloo Premium Outlets and 15-minutes from Carousel Mall.

We’ll definitely be staying here again on our next shopping excursion to Syracuse! Thanks again Hampton for another great experience!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Point, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 22, 2012

The Hampton Inn in Clay, NY is a great place to stay. Close to Syracuse airport, but a nicer hotel than the Hampton Inn at the airport . The hotel is relatively new and super clean. The service was great, and the best part was the free breakfast -- which included scrambled eggs, sausage patties, waffles, fresh fruit, cereal, yogurt, pastries, and various bagel and bread. I was very superseded to see three employees stocking the breakfast buffet and cleaning tables. The hotel is located near the mall and within walking distance of a Chili's, an Outback Steakhouse, and a Pizzeria UNO. The hotel is also dog friendly.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 20, 2012

We stayed here for one night on the way to the NY state fair on labor day weekend. The room was VERY clean and I am very picky about this above anything else. They provided a very cute handout of things to see at the fair with a complied list of hotel staff recommendations and fair favorites - this was a very special touch and provided us with insider info. The booklet also had a fair grounds map and a coloring page in the back for kids. The hotel breakfast was good- hot and cold options that we depended on to start our day. for those who stay longer than one night the hotel is in a commerical area with places to eat, and wegmans supermarket across the street. My husband and I traveled together but would would recommend this hotel to families and busniess travelers

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 30, 2012

My two daughters & I stayed @ this hotel in mid August for a short holiday(2 days). We did go to the Waterloo outlets (about 30 mins away). There is also a mall a short distance away. Also there is a Khols store nearby. Walmart accross the street. Outback restaurant next door & an Olive garden nearby.Very well located.
The hotel was very clean, bed also quite comfortable! The room we had was quite
large...2 queen beds desk, kitchenette with fridge & microwave etc. The staff were very courteous & helpful & when we asked for directions to do a wine tour. We felt like we were among friends! What an asset to this company to have such employees!The bottled water was much appreciated as well!Also the complimentary breakfast was in a good size room with enough tables& chairs to accomodate everyone.The breakfast was very good with enough of a variety to please different tastes.Also the lady who suppervises the breakfast was very helpful &diligent @ making sure tables were clean & enough food available! Highly recommend this hotel!! Will definitely return!What a great team this hotel has...working together! Thumbs up!!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, September 7, 2012
Thank you for your review! I am glad that you had such a great time at our hotel. I shared your review with our team and they LOVE the positive feedback! We hope to see you again!
Lisa Shereremeta
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Washington, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2012

Stayed at this hotel based on the reviews we had read and because we were traveling with a small dog. We were not disappointed! The staff was friendly and helpful, the hotel is super clean and the room was very comfortable. Breakfast is complimentary and was good.
It is also in a great location, near many restaurants and shops.
Overall it was a great experience and will definitely stay here again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, September 7, 2012
Thank you for staying with us! We love our 2 and 4 legged guests! Hope to see you again!
Lisa Sheremeta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Syracuse Clay

Address: 3948 State Route 31, Liverpool, NY 13090
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Liverpool
#1 Family Hotel in Liverpool
#2 Business Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn

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