Food is good, waitstaff is excellent. But after frequenting this establishment for a few years we became tired of Joe's (the managing partner) attitude towards the customers. Try to say hello to this guy if you do not know him. Instead of a friendly response you will get a look of absolute disgust or possibly a glance like you are a crazy person. This is the restaurant manager, really the hospitality business? I said hello on numerous occasions while seated at a table, a number of other times while seated at the bar waiting for a table. Always the same, he cannot be bothered with the folks paying for drinks and dinner, therefore providing his livelihood. I wonder what would have happened if we had a complaint.
Well we found another Syracuse area Italian restaurant. After our second visit we were greeted by everyone (including the owner) like we were family. And the food is better than Avicolli's.
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