We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Super location to access Carosel mall and othe good shopping and restaurants” 5 of 5 stars
Review of BEST WESTERN PLUS Liverpool Grace Inn & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added BEST WESTERN PLUS Liverpool Grace Inn & Suites to your Saves list
BEST WESTERN PLUS Liverpool Grace Inn & Suites
2.5 of 5 Hotel   |   136 Transistor Parkway, Liverpool, NY 13088   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #5 of 12 Hotels in Liverpool
GreenLeadersSilver level
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Super location to access Carosel mall and othe good shopping and restaurants”
5 of 5 stars Reviewed December 13, 2010

Staff excellent, the hotel is great in every way. I would not hesitate to stay again. Super clean and nice hot breakfast. Quiet location, small indoor pool which we did not use but took a quick look and there were some kids using it that seemed to be enjoying it very much.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

327 reviews from our community

Traveler rating
    141
    121
    39
    17
    9
See reviews for
147
82
13
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Lambertville, Michigan
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 30, 2010

Nice Room, We had a King size bed and my son slept on the pull out Bed. The King bed was comfortable but my son said the pull out bed wasn't so good. Not any resturants right next door but some a few miles away. Be prepared to drive to get dinner. The free breakfast was fair they ran out of food pretty fast. Great place, clean, comfortable.

  • Stayed November 2010, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Home
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2010

This hotel was far away from the city and the further we drove the more nervous I got, but once I arrived I was very happy. (honestly it's not that far, just feels like it... Great acces to the highways and airport) Everything was very well taken care of. The breakfast was basic but good, easy to acces and the lady who served keep everything full. My only complaint, the staff were EXTREMLY incompetent/useless. Every time we asked for something they said sure no problem but it was never done... We asked to have our rooms left for the day but please bring clean towels, glasses and an extra blanket... Nothing was done. I have other examples but you could just imagine.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 2, 2010

Searched for a non smoking hotel, not just a smoke free room, on 90 east and it was not an easy chore. We planned to stop late enough that we didn't want to pay nearly $200 and that too was a chore. I found this place and decided to give them a try for $89. According to the nice young man at reception they are having issues with people smoking in the rooms anyway and said if our room smelled or if we had any issues just to call him. The room appeared clean and didn't smell like cigarettes but it did have a funky just been sprayed smell and my nose is highly sensitive. We are accustomed to Marriott bedding so the bed and pillows were lacking but then again it was only $89. We are not big breakfast people and from what I saw it's a good thing we only wanted toast. Would I stay here again for a short stay, likely not but my hubby said he would. Each to their own and my wallet would open farther next time. Pool and hot tub were not used so no comment. **** If you are a smoker and you are reading this perhaps you could tell me why you would stay at an advertized smoke free hotel in the first place just curious?

  • Stayed October 2010, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Dimas
Top Contributor
61 reviews 61 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 26, 2010

Enjoyed our stay here very much. Motel located on large property with nice grounds. The rooms were spacious and comfortable with sitting area and refrigerators. Staff was friendly. Breakfast was good with eggs, sausage and waffles. Juice was very watered down but that was the only complaint. Would definitely stay there again.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tolland, CT
Top Contributor
69 reviews 69 reviews
22 hotel reviews
Reviews in 42 cities Reviews in 42 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 8, 2010

Very clean and spacious rooms that have been modernized. Rooms have a flat screen TV with full cable (70 channels) and a refridgerator. Breakfast was standard fare including a waffle maker, and the breakfast area was spacious and efficient. I stayed with reward points, but the rate was under $75. Great bargain and a very convenient location right off the highway.

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatineau, QC
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 1, 2010

Hotel is located near Carousel Mall and near I-90, very convenient. Price was good compared to other hotels I checked (107$US/night). How clean? Well, I get grossed out pretty easily but come on people, finding hair in the sink, in the tub and on the bathroom floor... I'm wondering if this room was cleaned before we got in? A long hair in my daughter's bed was also found. I know hotel staff doesn't vaccuum every day but come on.... gross!
As far as the free breakfast, we went, my family had toasts, bagel, cereals, OJ that is in fact only colored water. There was also rotten apples, oranges were good, yogurt, waffle. No more sausage when we went. I mean, all in all it was OK.
Staff unfortunately is very unfriendly. We got there, went to the check-in counter and we felt like we were bothering the clerk. She was rude, no smile, not very friendly AT ALL... we tried to make small chat but she wouldn't have anything to do with us.

All in all, we didn't go there for the staff, nor the breakfast.... It was an OK place to stay, affordable, convenient because close to shops. If I go back to Syracuse, I might go back to this hotel, I don't know...

One thing that was a shocker to me is that yes, this hotel is non-smoking, but we are not allowed to burn candles in the room either!! We did not know this!!!!! It was written on our bill on the last day we were there.... If candles are found in the room, a fine up to 250$ will be charged. We usually bring candles with us because hotel room are sometimes smelly.... thank goodness we didn't burn any on that trip!!! But I mean, staff should tell customers at check-in!!

  • Stayed August 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PLUS Liverpool Grace Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Liverpool Grace Inn & Suites

Address: 136 Transistor Parkway, Liverpool, NY 13088
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Liverpool
#4 Romantic Hotel in Liverpool
#4 Business Hotel in Liverpool
#5 Family Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Liverpool Grace Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Cheap Tickets, Hotels.com, Odigeo and Tingo so you can book your BEST WESTERN PLUS Liverpool Grace Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Liverpool Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Liverpool Grace Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.