We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very pleasantly surprised!” 5 of 5 stars
Review of Golden Circle Inn & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Golden Circle Inn & Suites to your Saves list
Golden Circle Inn & Suites
2.0 of 5 Inn   |   706 New Loudon Rd Route 9, Exit 5, I-87, Latham, NY 12110   |  
Hotel amenities
Ranked #1 of 1 Latham B&B and Inns
CT
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Very pleasantly surprised!”
5 of 5 stars Reviewed October 9, 2011

We booked this room through Orbitz, and weren't expecting much more than a clean room for our one night stay. The room was MUCH nicer than we expected for the price, large, comfortable and very clean. We would definitely recommend this place .

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

16 reviews from our community

Traveler rating
    2
    4
    2
    1
    7
See reviews for
3
6
1
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Brussels
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 10, 2011

Made the mistake of trusting the overall scores on Expedia and booked the place sight unseen. Should have known better. Wasted over $100. Would have been better off setting up a tent alongside the Thruway. For one, the general area is seedy and made me feel unsafe with my son there (and for me as well!). There were rusted cars parked in the parking lot where people were obviously living. Can you say shopping carts galore? Cleanliness was atrocious -- couldn't even stomach it to take a shower. I guess I have a 'thing' about other people's body hair, etc. Air conditioning didn't work at first, then sorta came on. Needless to say, every horizontal surface was filthy and the bedspreads may NEVER have been laundered … as in NEVER, nada. Save yourself the agony. How do these people even stay in business?! There absolutely can not EVER be a return guest there ... seriously. I guess there are enough unsuspecting travelers to keep things afloat.

Room Tip: Consider buying a tent at Wal-Mart and camping out instead.
See more room tips
  • Stayed August 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marilyn12110, Guest Relations Manager at Golden Circle Inn & Suites, responded to this review, August 22, 2011
We contacted Pray_and_Hope through TripAdvisor’s E-mail Message Center. She replied and was cooperative providing the room number and date of her stay so we could investigate her complaint further.

After inspection of this room, I feel the guest’s review was extremely unfair. The room is only four years old with new bedding, carpet and bathroom with granite tops & nice fixtures. Unfortunitly it does have a view of the back parking lot next to a Chinese Buffet restuarant. This is where we park our plow truck during the summer months. There is only ONE shopping cart, which is used by our Housekeeping Staff to transport linen, guest amenities and miscellaneous cleaning items.

We did have a full house the night that the guest was at our property so it was busy. Her room was in the "New Building" and on the 2nd floor which is an interior corridor. A Front Desk Service Attendant is on premises 24 hours. We cannot understand why the guest felt unsafe and would never want any guest to feel this way.

We're not always perfect and we appreciate feedback so we can be better but this complaint is extreme...we have taken pictures of the room in question, as well as our other room types. We would welcome anyone to view these pictures and our rooms anytime.

It is very disturbing to me and to the management for the entire Cocca’s Inns & Suites, Route 9 staff to receive such a negative review. Again we always welcome our guests’ feedback. However, we sincerely feel this review is totally unfair and would appreciate your posting our response.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec City, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 20, 2011

For the price, it's just OK. Access to route 87 a plus. A few restaurants in the vicinity.

Our room was in the new section (do not get a room in the old section). The room was relatively clean. It's OK for an "overnighter" if your tired of driving. One night is enough.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 19, 2011

Please do not confuse this sit with the other Cocca's Inns as this one is operated by a different person. We were planning a romantic night in a king jacuzzi suite, and it ended up totally ruined by the rude and disrespectful owner Jimmy. First of all, we had to use all of the towels to soak up the water from the shower that ran out of the bathroom, the plug in the jacuzzi did not work, so we had to plug it with a washcloth, then the jets would not blow, and the toilet paper holder was on the back of the toilet. Upon informing the lazy man at the front desk, of whom was totally distracted by a computer game, I took it upon myself to call one of the other locations to inform someone of the troubles we had, I then recieved "THE PHONECALL"
The owner called the room and was very rude and angry, telling me that
"He rents that room every day, and we must have left the shower door open, and we must have broken the toilet paper holder, and he had never had complaints before, he even said he was going to call the police on me for complaining. To top it off he said that he had an attitude because I was trying to ruin his day" This room was $119 and it was the only one available. Not to mention the "Continental breakfast" consisted of a small danish and cold coffee.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva NY
Top Contributor
62 reviews 62 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 3, 2010

I was a little puzzled by the 3 negative reviews but all three sound like they stayed in the old part of the hotel. There is an old "strip motel" section then a newer, remodeled section - which is where i stayed.

Let's be honest, for the low rate, this is not The Ritz. But the whole room looked newly remodeled. The bed was very comfortable and the air conditioner was effective and relatively quiet.

The two different gentlemen I encountered at the front desk were pleasant and the housekeeper was friendly when she pointed out the 76 Diner (a 2 minute walk) for breakfast.

It would seem that the better place to stay in this motel is the remodeled addition. Make sure to ask for that when you reserve.

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethlehem, PA
1 review
5 of 5 stars Reviewed August 25, 2008

We had a great experience at Cocca's Route 9 Inn and Suites. The room that we were in was in a newly remodeled building and was beautiful. It was clean and abundantly supplied with towels, toilet paper, shampoo, etc. The beds were amazingly comfortable..

The gentleman at the front desk was polite and helpful in suggesting places in the area for dinner. (We took his suggestion for the Dakotah Steak House and it was very good.)

The room price was very reasonable ($72). They also had a 2-night special running for $119 for both nights. Can't beat it! We found this place when taking our older son to college for the first time and will have occasion to use it many times over the next few years. I am looking forward to it.

  • Liked — The room cleanliness and pretty decor
  • Disliked — N/A
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vermont
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 22, 2008

this was a nightmare. staff was nasty. the man at the desk was rude and had no desire to be of assistance. he pretty much made us feel like we made a bad choice from the moment of check in. the real problem began when we saw our room. the smell that greeted us upon opening the door was horrible. the carpets were filthy. the furniture was old and the air conditioning didnt work. when we called the front desk the elderly man told us if we were so dis satisfied we should go else where. dont worry, we certainly will.

  • Disliked — the rude man behind the desk
  • Stayed July 2008, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Golden Circle Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Golden Circle Inn & Suites

Address: 706 New Loudon Rd Route 9, Exit 5, I-87, Latham, NY 12110
Location: United States > New York > Latham
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Latham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Golden Circle Inn & Suites 2*
Number of rooms: 20
Official Description (provided by the hotel):
Central location in heart of Latham. Offers free Airport shuttle service from 6:00 A. M. - 6:00 PM, free limited Continental Breakfast, Free high speed Internet, Free Cable TV and HBO. Offers both smoking and non smoking rooms. Interior & exterior rooms for easy accessibility. Free RV, bus and truck parking. Less than five driving minutes to shopping, multi screen cinema and many fine restaurants. 24 hour diner next door. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Cheap Tickets, Hotels.com, Priceline and Odigeo so you can book your Golden Circle Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cocca`s Route 9 Hotel Latham

Owners: What's your side of the story?

If you own or manage Golden Circle Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.