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Clarion Hotel at the Century House: Traveler Reviews

3.0 of 5
997 New Loudon Road, (Route 9), Latham, NY 12110
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Clarion Hotel at the Century House
Ranked #2 of 16 hotels in Latham
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107 reviews from our community

    Trip type
Traveler rating
    52
    30
    20
    3
    2
Date Rating
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
“Hotel - nice; food - not so nice.”
3 of 5 stars Reviewed February 8, 2013

I've been coming here annually on business for almost 10 years and we get buffets for lunch and predetermined dinners. The food was way below par. The ham at lunch was certainly not deli ham (cooked ham and then sliced?). The chicken both nights was ok, but served with watery mashed potatoes. What prompted me to write this review was the "Coke" served at lunch in pitchers. It was so diluted that nobody (30 people) touched it. They used to have a waitress for breakfast, and that was cut out.

Room Tip: skip the food.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Ira D about Clarion Hotel at the Century House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew S, Manager at Clarion Hotel at the Century House, responded to this review
March 13, 2013
Our team would like to sincerely thank you and your company for your faith in our services these past ten years. We appreciate your comments and plan to utilize them as a tool to improve future events and guest experiences. Our management team is currently looking into why our cuisine was not properly prepared, and is determined to make sure that all beverages are refreshed throughout events. We have a commitment to providing quality foods and accommodations, whether you are attending a luncheon, or enjoying our freshly served breakfast after a nights stay. We hope that you will give us the chance to regain your confidence, thank you for the opportunity to improve our business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“Very Comfortable Stay”
4 of 5 stars Reviewed February 4, 2013

I stayed here on a Sunday night and I had a top notch experience. First of all I got a really good rate - probably because it was Sunday night. But the staff was extremely polite and friendly; very accommodating. The room was clean, nicely decorated. Bed was very comfortable. The hotel was extremely quiet and the wifi operated with no problems. I will definitely stay here again when I'm in the area.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask OtterTrips about Clarion Hotel at the Century House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew S, Manager at Clarion Hotel at the Century House, responded to this review
March 12, 2013
Thank you for your positive feedback! We are glad to hear that you enjoyed your stay and found that our hotel was not only affordable, but quiet and comfortable as well. We look forward to your next visit, and assure that we will continue to provide the quality services that you expect and deserve!
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BRONX
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Great place near Albany NY”
5 of 5 stars Reviewed January 23, 2013

This is my third time staying in this hotel. Friendly staff, very nice clean rooms. Excellent restaurant right next door. There are also additional very nice places to eat in close proximity.
I have finished shopping around. If I am near Albany, this is where I stay.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DAVE S about Clarion Hotel at the Century House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York, United States
1 review
1 helpful vote 1 helpful vote
“Great Wait Staff!!”
5 of 5 stars Reviewed January 9, 2013

I was impressed with the presentation and staff at the Clarion Hotel. I was staying their for a business trip and they made me feel right at home. The breakfast was a good qaulity, got to enjoy Starbucks coffee but the wait staff really made it a great experience. The room was a business suite so it was above my expectations. The bed a more importantly the pillows were very comfortable, got a great night sleep.

Room Tip: All of the rooms are in a good location.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mathew K about Clarion Hotel at the Century House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brossard, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great place to stay”
4 of 5 stars Reviewed October 16, 2012

Very comfortable beds and good quality linen help rest after long drive. Rooms are clean and well maintained despite obvious signs of age of the hotel. Front desk staff friendly and helpful. If there is one thing to improve it is the unpleasant smell in the passage from the hotel to the restaurant. We returned through outside.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask adam-ski-1235 about Clarion Hotel at the Century House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel at the Century House

Also Known As:
Clarion Latham
Clarion Hotel The Century
Latham Clarion
Address: 997 New Loudon Road, (Route 9), Latham, NY 12110
Phone Number:
Region: United States > New York > Latham
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Latham
#3 Family Hotels in Latham
Price Range: $$
Hotel Class:3 star (3*)
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Clarion Hotel at the Century House
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