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“comfort, price and feels like home!” 4 of 5 stars
Review of Travelodge Inn and Suites, Latham Circle

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Travelodge Inn and Suites, Latham Circle
2.0 of 5 Hotel   |   831 New Loudon Rd, Latham, NY 12110   |  
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Special Offer
Free High Speed Internet
Ranked #11 of 17 Hotels in Latham
Danvers
2 reviews
“comfort, price and feels like home!”
4 of 5 stars Reviewed 3 weeks ago

i'm so happy to have a safe clean comfortable room when i return to my hometown. and because the price is affordable, i can come back home to albany a lot more often.....the people here want you to be comfortable and content...make sure you have a delicious hot fresh waffle in the morning!

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marilyn12110, Guest Relations Manager at Travelodge Inn and Suites, Latham Circle, responded to this review, 3 weeks ago
E-mailed the guest the following:

Hi, Linda

Thank you for your very favorable TripAdvisor Review pertaining to your recent stay at our Travelodge Inn & Suites, Latham Circle. Your four stars were very much appreciated. Our team was very happy to hear that you are comfortable and happy during your stay with us.

We were pleased to see that you enjoyed the waffles. They are my best friend and my scales worst enemy.

Thank you for being a loyal Wyndham Rewards Member but most of all thank you for being part of our Travelodge, Latham Circle Family and a dedicated “BE-BACKER”.

We are looking forward to your next stay with us. Incidentally, this will be your 21st stay. No wonder you have become a significant part of our family.


Sincerely,

Marilyn Seidner
Director - Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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201 reviews from our community

Traveler rating
    22
    55
    47
    36
    41
See reviews for
69
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Rochester
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

This hotel needs a lot of updating. It's very run down. The rug was stained, walls chipped and the bed sagged in the middle. We could here everything from other rooms and outside. I would not stay again , one night was enough!

  • Stayed November 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marilyn12110, Guest Relations Manager at Travelodge Inn and Suites, Latham Circle, responded to this review, 4 weeks ago
E-mailed the guest the following"

Dear Valued Guest:

Thank you for your TripAdvisor Review regarding your recent stay at our Travelodge Inn & Suites, Latham Circle.

We welcome our guests’ reviews as input such as yours assists us in improving our guests’ continued satisfaction. I have asked our Head Housekeeper to make a determination if the rug needs shampooing or replacing.; and also to check the mattress.

We extend our apologies for your disappointing stay and would be very grateful to have the opportunity to have you grant our Travelodge Inns & Suites a second chance.

Our entire Management Team, including the Owner, are very concerned about all guests’ satisfaction.


Sincerely,

Marilyn Seidner
Director – Guest Relations
Travelodge Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glens Falls, New York
1 review
1 of 5 stars Reviewed October 28, 2014

Couldn't wait to get home in order to get some sleep. LOUD fire alarm went off and on all night and now hotel is on flight path frorm airport. Sounded like planes were going to land on the roof.

And what's with the 6 O'clock alarm blasting??? W'ow

First room was to be a non smoking room which reaked of smoke - couldn't breathe....Moved to second room which was better but the pillows smelled like smoke.....

So between the fire alarm, the airplanes and the smoke smell.....Did not get much sleep at all.

Only "up side" was that there was a diner next door to escape to

  • Stayed October 2014, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marilyn12110, Guest Relations Manager at Travelodge Inn and Suites, Latham Circle, responded to this review, October 29, 2014
E-mailed the guest the following:

Dear Valued Guest

Thank you for taking the time to write a TripAdvisor review pertaining to your recent stay at our Travelodge Inn & Suites, Latham Circle.

Reviews, such as your reviews, is extremely important to us as it affords the opportunity to respond to an unsatisfied guest.

The first room you were in (Room 137) was recently converted to a non-smoking room. Apparently, we were unsuccessful in removing all the smoke odor. Due to your “Heads-Up”, our Maintenance Engineer will utilize an Ozone machine that is used specifically to remove smoke odors. Thank you for alerting us about the smoke odor in Room 115’s pillows. We will have these replaced at once.

I apologize that you were disturbed by the fire alarm. However, I am pleased to see that you mentioned it in your review as our Owner is planning to meet with the Fire Department personnel to discuss a better method to alert their firemen. It is his goal to have them turn off the alarm between the hours of 10:00 PM to 7:00 AM. I am sorry to say that we have no control over the airport’s flight plan.

I would appreciate your consideration to grant our Travelodge a “second chance”. I am confident that you will be pleased with your accommodations.

Very truly yours,

Marilyn Seidner
Director - Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

My wife and I had an all around very satisfying stay at this Travelodge. Our room was clean, neat, and attractive. The staff people were great: attentive, accomodating, and responsive. It's nicely located, close to a mall, good restaurants, and the airport, but off the street so really quiet at night. A very well run place, and a great value.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marilyn12110, Guest Relations Manager at Travelodge Inn and Suites, Latham Circle, responded to this review, October 21, 2014
E-mailed the guest the following:

Dear Valued Guest,

Thank you for your five star Trip Advisor review pertaining to your recent stay at Travelodge Inn & Suites, Latham Circle.

Your positive comments regarding the value, our staff and our Travelodge were greatly appreciated.

We hope this is an indication that you will stay with us during your next trip to our area, and we will do our best to make your every stay at our property a pleasant experience.

Very truly yours,

Marilyn Seidner
Director - Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Inn and Suites, Latham Circle

Address: 831 New Loudon Rd, Latham, NY 12110
Phone Number:
Location: United States > New York > Latham
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 17 Hotels in Latham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Inn and Suites, Latham Circle 2*
Number of rooms: 45
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Also Known As:
Travelodge Inn And Suites Latham Hotel Latham

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