Need I say more? We arrived here after a concert in Saratoga. There was a dead bug in the tub along with long, dark hairs (like someone bathed their dog). The shower drain was clogged with hair so you were standing in 4 inches of water when you showered. There was mold all over the bathroom, the rug was extremely dirty (so dirty we opted to never take off our shoes), the remote for the tv didn't work, the bed spreads were dirty, and the sink was clogged.
Apparently between booking the hotel and arriving, it is no longer a Ramada. Their remedy? Just black out the Ramada sign and have no sign whatsoever. We were lost for over an hour trying to find the hotel. We called over 10 times and no one answered. When we finally arrived, there were two staff members sitting in the lobby chatting, ignoring the phones. All three times we entered the lobby, the staff members were chatting or reading and ignoring their duties. There was no internet and when we asked a staff member she said, "most people just turn on their computers and sign on. I've never had any complaints"
We were in a situation where all hotels within 50 miles were booked due to a Phish concert and we had no where else to stay. We would have gladly paid for another hotel room, but it wasn't an option. Had to stay at this place and wanted to cry.
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- Also Known As:
- Ramada Latham/Albany Airport Hotel Latham