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“Staff Very Friendly and Helpful - Nice Road Trip Stay” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Latham

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Holiday Inn Express Hotel & Suites Latham
2.5 of 5 Hotel   |   400 Old Loudon Road, Latham, NY 12110   |  
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Ranked #8 of 17 hotels in Latham
Dayville, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Staff Very Friendly and Helpful - Nice Road Trip Stay”
4 of 5 stars Reviewed November 19, 2010

Very nice newer hotel, clean, convenient and close to many good restaurants. We suggest eating at Dakota's Steak House. The bed was very comfortable, the room and bath were large and very quiet. Good breakfast too! The front desk clerk was extremely nice and helpful.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 people have reviewed this hotel

Traveler rating
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 25, 2010

Found a bug in my room and had a bite. When I called the front desk they did change my room, but I asked that the bug be analyzed to see if it was bed bug and saved it in a cup for the night clerk to pick up. I called the next day to see if they had results and now it has been week and noone has responded. I did preventive measures including throwing out my cloth suitcase, but given the labor and cost (not to mention it being disgusting) if I ended up bringing bed bugs to my home I would expect more of a response.

  • Stayed October 2010, traveled on business
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpolonsky, Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review, October 26, 2010
Per leading pest control company that we are using the bug found was not a bed bug. We have a contract with Orkin and take these issues very seriously. The room was fully inspected by the Orkin professional. I also would like to say that this problem is NOT a cleanliness issue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 19, 2010

The room was nice, bed was comfortable, and the front desk was very friendly. The breakfast was good too. My only complaint is that I could here the water running from the adjacent room

Stayed October 2010, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 15, 2010

Everything about this hotel was great. The service, the staff, the room, the cleanliness, and yes, the free breakfast too. Everyone was extremely helpful and glad to be of service. Now that's refreshing!

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 16, 2010

Online reservations were all ready when we arrived. Front desk was pleasant and gave us great directions for morning breakfast and where rooms were located. Room was clean and bathroom spotless.
As we entered or left the hotel the front desk always spoke to us. It was a special day(our sons 48th birthday). We traveled from MA to celebrate with him. Holiday Inn made it a great trip to remember.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 12, 2010

I must say I am a regular at this hotel. I stay here whenever I am in the area. I find this hotel being the best hotel in town and the newest. The staff is consistent and sincere, the management is always there, and it really feels like these people enjoy working together.
About a week ago I came across the tripadvisor reviews for the hotel and was shocked, it is full of angry negative reviews. So I have asked the front desk, how come there are so many negative reviews and was told that many of them are posted by the picketers outside.
I have decided to write this review in the hope that all the non-union workers in this country, who realize that unions destroy America, will support the hotel in their fight against lazy union picketers.

  • Stayed August 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ephrata, Pennsylvania
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 9, 2010

My husband and I go to Saratoga Racetrack every year and stay in the Latham area due to the location to the track and the price of the hotel. This year we decided to try the Holiday Inn Express Hotel & Suites in Latham.

We were greeted warmly by the front desk and all our needs for the room were met immediately (extra hangers, towels, extra suitcase valet, etc.).

That weekend the hotel was booked heavily and the breakfast bar was packed. The breakfast bar hostess, Karen, made the biggest impression on us. She somehow managed to handle the crowds with ease and there was plenty of delicious food. Karen was very accommodating and gracious to even the most demanding people in the room. I would have been pulling my hair out, but she handled he pressure well. Please extend a personal thank you to Karen for doing her job so well. She is one of the reasons we will choose Holiday Inn Express in Latham next year.

Pat & Bob Gradia
41 Ridge Avenue
Ephrata, PA 17522
[--]

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Latham

Address: 400 Old Loudon Road, Latham, NY 12110
Phone Number:
Location: United States > New York > Latham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 17 hotels in Latham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Latham 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Latham, NY near Albany International Airport! Our choice Latham, NY accommodations are ideally located off I-87, just ten miles from downtown Albany and near many businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at our smoke free hotel near the Albany Airport, four universities and the famous Saratoga Race Course. Families will love our Latham hotel's close proximity to area attractions like the Empire State Plaza, Aqua Duck Tours, NY State Museum and Hoffman's Playland, a family-friendly theme park located two miles from our accommodations in Latham. If shopping is your pleasure, check out the Colonie Center Mall or the huge Crossgate Mall in Albany near our hotel in Latham, New York. There are many companies near our hotel in Latham, like Century Hill, SUNY Albany, Siena College and the New York State government offices. Business travelers can also appreciate the hotel's free airport shuttle to nearby ALB Airport. Our Latham, New York hotel also offers many hotel services, including a 24-hour business center, free high-speed, Wi-Fi Internet access and flexible meeting spaces with seating for 150. While lodging in Latham, you can take a dip in the indoor pool and whirlpool or take advantage of the 24-hour fitness center and complimentary hot breakfast bar. Check out our great Latham hotel room deals and start planning your trip today. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Latham
Latham Holiday Inn

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