First of all, this is a very beautiful place, quiet, by the circumstances clean and maintained, but an horrible service, first and foremost on the kitchen side.
They told us the first day, that we should order our dinner one hour ahead of our planed time to dine. OK, long time, but we did. In fact the deliverance took 1hour 15 mins.
For lunch the second day, the delivery time vas 1h50m. All rights were chosen among available meals from their menu. Then we decided to try to make it simple for the staff for dinner:
We ordered three and a half hour ahead of planned time for supper. We wanted to dine with the sunset at 18:45 and ordered something very simple, soup from the menu, toast and chapatti. This should be possible to time within 3,5 hours. We lined up for a romantic sunset,, and waited, and waited, it went dark and the soup was ready 20 mins to late. Since I ordered only soup and toast, I was clear at the order, that I wanted a large bowl, because this will be the main course, since the lunch was so late. I got a small bowl, OK, with that, I can always ask for a refill, I thought?? but no, the chef had made me one portion, and that was what I got. OK, than I want to order a main course. No, you cannot order more, because you said the soup should be your main course. Yes, but I ordered a large bowl, and want to be satisfied, I'm not satisfied after this small bowl, give me an medium steak, with fried potatoes. Well after long and horrible argue, I finally got my steak. After 1h15m, I got a really destroyed piece of meat, a burned and all over black steak, totally destroyed, and not enough with that, the ordered fried potatoes, was changed to an over filled portion of rice. This must just be done on evil.
Please stay away from Mirembe resort, you deserve something much better. There are much better options in Kalangala bay, such as Pearl Gardens, where we celebrated our last New Year eve.
Choose another option!
Don't go to Mirembe!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.