We arrived at Pemba after a very tiring 7 day safari travelling around Tanzania.
We were met at the airport and told there was about an hour's drive to reach the docks before a short boat trip which would take us to Fundu Lagoon. On route we had a problem with the vehicle, however very quickly a second car arrived to continue the journey.
On arrival, we had a welcome drink and cool refreshing towel. We had a brief arrival chat and were shown to our tent. I say tent but it was a beautiful beachfront suite, i had upgraded our accomadation prior to our trip and it was definatly worth it. We had our own plunge pool and large beachfront decked sitting area with plenty of space in and out of the sun, steps leading down on to pristine beach of soft white sand.
The tent interior was comfortable and quite spacious, the only negative the ensuite bathroom was small and rather dark. The housekeeping staff kept the room clean and tidy, swept away the leaves from around the patio, and the main areas everyday, so that you could walk barefoot without having to worry about walking on anything unpleasant.
The resort was extremly quiet during our stay of 7 nights, a little too quiet for my liking as i like to meet other guests and chat. The staff ratio seriously outnumbered the guests!!
Food : Breakfast was good quite varied, served in the main dinning area overlooking the bay. Plenty of fresh fruit, and the usual breakfast fare.
Lunch: was also generally good, we always ate at the pool bar, the managerial staff always had lunch there too and came to chat, and check that all was ok.
It could have been down to lack of guests, however the speed at which meals were served varied greatly.
Dinner: They served dinner in a different location every evening we were there, which was quite nice. Unfortunaly dinner generally was the worst meal of the day, often the meat was very tough almost inedible. The vegetables were overcooked and varied little.
I do feel they need to up there game in the food area. As this is classed as 4/5 star resort, although the setting is beautiful the food lets them down. (Our final meal was lunch before we departed for our long journey back to UK, unfortunatly we both developed food poisoning after eating the Club Sandwitch. A very difficult trip back and several days of sickness followed)
The staff were very friendly, however there were only a handful of guests!
The setting is Idylic,the wildlife is amasing, We found it very relaxing, spent time chilling out, reading, watching the wildlife, taking photograhs. We went snorkling one day ( you have to take a boat to another island as the tide drops a good deal at Fundu) However the water was very rough, and shelved hugely giving rise to very deep dark water which i found off putting, not being a great swimmer.
There was little else to do on the island so i was glad we only did a half day there, on our return we did spot some dolphins.
Another day we took a canoe for a short paddle around the mangroves which was great, saw plenty of different sea birds and got a bit of exercise too. We also had the oppotunity to take a sunset trip on the dhow, which was lovely.
All in all a stunning resort, with friendly helpful staff, I would like to return at some point and hope that improvements are made in the catering department.
Beachfront suite with plunge pool
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 26, 2012
Thank you very much for your recent review of Fundu Lagoon. Our Makuti thatched tented rooms do surprise quite a lot of our guests, but favourably so, I am pleased to say. To ensure suitable levels of privacy for our guests, it is not really possible to add in extra windows in the bathrooms, but we are always looking at ways of improving our lighting systems, and I will take on board your comment about you feeling that your bathroom was a bit dark and compact.
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As with any hotel, we can never predict with absolute certainty when the resort will be jam packed with people or less full. These days all hoteliers receive last minute cancellations and last minute bookings – for instance, at this moment whilst replying to your review, the hotel is now 75% full.
Being situated in a hot country, we have in place particularly rigorous and strict kitchen hygiene procedures that all our bar and kitchen staff must follow in all aspects of food preparation. I have checked with Hannes, and it appears that no one else who ordered the Club Sandwich on the day that you left became ill, but that it not to say that the Club Sandwich might not have been the cause of your illness. Please accept my apologies nonetheless – Hannes is currently carrying out a full investigation as to who prepared your Club Sandwich and he will take any appropriate action that is required as a result. I was also surprised to read that you did not enjoy your dinners with us – we are usually inundated with wonderful comments
about the high standard of cuisine that we have on offer at Fundu, but again, I will take your comments on board.
Food aside though, I am glad that you enjoyed your stay with us and would like to return. We would be delighted to welcome you both back.
Ellis Flyte (Creator and owner of Fundu Lagoon)
c.c. Hannes Wolters (General Manager)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.