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“Fantastic place and staff” 5 of 5 stars
Review of Crowne Plaza Resort & Golf Club Lake Placid

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Crowne Plaza Resort & Golf Club Lake Placid
3.5 of 5 Hotel   |   101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946   |  
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Ranked #11 of 31 hotels in Lake Placid
Ontario, Canada
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Fantastic place and staff”
5 of 5 stars Reviewed December 15, 2013

If your heading to the Adirondac area, Lake Placid is a beautiful quaint little town with lots to do and see. The place to stay while here is the Crowne Plaza. It offers all the amenities you could ask for. The staff make all the difference, they are very friendly, very knowledgeable of the area and go out of their way to make your visit memorable. I'd give them a 10 out of 10.

Room Tip: All the rooms have a great view of the mountains.
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review, December 19, 2013
Thank you so much for your positive comments about our Crowne Plaza Resort and Golf Club in Lake Placid, NY! The entire staff here at the Crowne Plaza takes great pride in our hotel and we are thrilled to know that our guests can see that in their service! Thank you again for the great review! We look forward to hosting your visit again soon!
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731 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
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English first
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 11, 2013 via mobile

Have been to the Crowne Plaza in Lake Placid twice in the past 3 years.

The hotel is excellent. Very clean and in a great location. The staff are very helpful and courteous.

During our stay there was also a huge youth hockey tournament and staff had upgraded our room prior to our arrival to make sure we were in a different wing for a more quiet and peaceful stay.

This was a welcomed surprise.

We will be back.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redmond, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2013

My family and my extended family recently stayed at the Crowne Plaza in Lake Placid NY. We hosted a Memorial Luncheon in the great room after the funeral. The Great Room is a beautiful space, it is very comfortable and cozy, looking over and onto the Lake. It was perfect for this occasion. The Crowne Plaza team including the General Manager Ray Damp and the entire banquet team took great care of us and their friends and their father's friends. It was such a comfort having a great team of individuals responsive to my family’s needs. The Crowne Plaza made a difficult time a lot easier with both excellent accommodation’s and an excellent venue for our gathering. Thank Ray and team.

Room Tip: Adirondack Wing has the quietest rooms! Breakfast Buffet is great for families
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 23, 2013 via mobile

Was here for a hockey tournament. Nice place. Alittle pricey but is in prime location overlooking Lake Placid village.Tournament fee included meals in their large dining facility....This is where the hotel struggles. Food is mediocre at best. Reminiscent of college cafeteria fare and simply not good enough.

  • Stayed November 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review, November 24, 2013
Thank you for taking the time to review our property. We appreciate our guest’s critiques since it only helps us to improve. I will be sure to pass along the review to our food and beverage director. I am, however, glad to hear that you enjoyed our location overlooking the town of Lake Placid and look forward to seeing you again for Canam!
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Amsterdam, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 17, 2013

We asked for a quiet room that was animal free. We were accommodated with a fantastic upgrade as Platinum Elite members in the Adirondack Wing. We had a fantastic room with a fireplace and a great view, Room had a balcony and jacuzzi tub plus a shower. Made our weekend. King bed was comfortable and the wing was exceptionally quiet. Thank you for a great stay.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review, November 20, 2013
Thank you so much for writing a review of our property! We here at the Crowne Plaza Resort and Golf Club in Lake Placid, NY are ecstatic to hear that your stay was fantastic! Make sure to keep an eye out for our ski and stay packages offered for Whiteface Mountain. Thank you for your loyalty with our IHG brand and we look forward to hosting your stay with us again soon!
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New York
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 11, 2013

We stayed here on a long weekend while doing some climbing. It was perfect. The location is great. It’s a bit above town so you have a great view of the main street and the lake. The walk down is very easy and you are right in the heart of town. The hotel has a big log cabin feel and the staff was great. We wandered around the whole lake checking out the other hotels and no question we will stay here again on our next trip.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review, November 14, 2013
Thank you so much for the great comments about the Crowne Plaza Resort and Golf Club in Lake Placid, NY. We here at the resort are glad to hear that you thoroughly enjoy our property! The Crowne Plaza brand prides itself on being an upscale brand and we’re glad to see that it shows. Again, thank you for taking the time to write a review and we look forward to seeing you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niskayuna, New York
1 review
4 of 5 stars Reviewed November 6, 2013

We brought visitors from the west Coast up to Lake Placid for a mid-week visit and stayed at the Crowne Plaza for one night. We've stayed at this hotel previously and enjoy the location and the pool. The hotel is walking distance to the main tourist street in Lake Placid and has a wonderful pool for children. We haven't tried the restaurant at the hotel. The decor is rustic and the double rooms are fine. The bar area overlooking the town is impressive. Great place for a Lake Placid stay.

Room Tip: Rooms near the pool are a little noisy.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review, November 10, 2013
Thank you for taking the time to review our property. We are very pleased to hear that your stay is a wonderful experience each and every time you stay with us. Thank you so much for your loyalty to our hotel and we look forward to seeing you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Resort & Golf Club Lake Placid

Address: 101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946
Phone Number:
Location: United States > New York > Lake Placid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Lake Placid
#7 Family Hotel in Lake Placid
#8 Romantic Hotel in Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Resort & Golf Club Lake Placid 3.5*
Official Description (provided by the hotel):
Center of village, overlooking lake, adjacent to Olympic Center. Family owned & operated. Quality & Meetings Service Excellence award winner. Highlights: 245 guest rooms and suites, many with Jacuzzis & fireplaces, 45 holes championship golf, 6 tennis courts, indoor pool & whirlpool, fitness room, extensive meeting space, private beach with paddle & row boats at the Lake Placid Club. Restaurants: MacKenzie’s, Great Room Lobby & Bar, The Golf House, The Boathouse, & Veranda (some seasonal). ... more   less 
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Also Known As:
Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
Crowne Plaza Resort And Golf Club Lake Placid
Crowne Plaza Lake Placid
Lake Placid Crowne Plaza

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