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“Without a doubt, stay here instead of in-town.” 4 of 5 stars
Review of Courtyard by Marriott Lake Placid

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Courtyard by Marriott Lake Placid
3.0 of 5 Hotel   |   5920 Cascade Road, Lake Placid, NY 12946   |  
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Ranked #10 of 31 Hotels in Lake Placid
NYC
Level Contributor
76 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Without a doubt, stay here instead of in-town.”
4 of 5 stars Reviewed July 2, 2014

Reserved 4 rooms on marriott.com as part of a surprise party, then sent hotel email directly informing them. I needed to make sure when we checked in that desk staff didn’t ask us which one of the 4 rooms was ours or the surprise would have been blown. The desk staff was perfect and was even careful when other 3 rooms where checking in.

We arrived mid June late Friday evening check in. Hotel is immaculate, everything appears brand new, lobby has plenty of seats. Room huge, we had 1 king br suite with separate living room. 2 TV’s and full wetbar and fridge. Breakfast was good, buffet was always stocked. I would suggest you book package with breakfast for the convenience. Everyone we saw staying in hotel was nice and well behaved. Plenty of free parking and free internet.

Try Adirondack Steak & Seafood, they have really nice private room for party that was fantastic. Also bobsled run and ski jump venue, as well as gondola ride at Whiteface shouldn’t be missed. You can save a lot of money if you buy the Olympic Sites Passport.

Its true you have to drive to get downtown but it’s only a 2 minute ride, which is hardly a hassle even if you go out all night long. Since most people arrive by car anyway book here to save money (since you are not right in town), and enjoy first class accommodations as well as first class staff. I would recommend this hotel to anyone.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review, July 3, 2014
Dead itbetterbeclean,

Thank you so very much for your response to your stay on our property. I am very happy to hear our staff was able to "sneak" around the check in process to ensure the surprise would remain unspoiled. It is a unique skill that we have developed over the years working with all of our guests’ special occasions and requests. Our lobby had just been updated in the last year to what you saw recently during your stay. Our rooms are scheduled for a remodel in the near future, so I invited you to come check them out when we are done! Please let us know when you are coming back so we may make your stay into another memorable experience. Also, I have quite a few recommendations for some other great restaurants if you would like to try some new cuisine and atmosphere.
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389 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rochester, New York
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 30, 2014

Very nice hotel just a short distance outside Lake Placid with great views of the Adirondack mountains. Good breakfast and nice lobby to grab an evening drink. Provides a good base of operations for spending time in Lake Placid and the surrounding Adirondacks.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review, July 1, 2014
Dear Peter,

Thank you so much for your feedback regarding your stay with us. I love the fact that our hotel is close to town, but at the same time nice and quiet at night to come back to. You can enjoy the sights and attractions and then come back and relax on our property. We have done a renovation to our lobby, so now we have a fresh look and amenities to help you unwind. I personally think that adding a Starbucks was much needed :) Thank you again and we hope to see you back to our property soon.
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Ballston Lake, New York
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

So bad experience in the spring here as we seemed to be the only visitors not playing in a huge hockey tourney in town. Let mgr, Todd Peterson , know how disappointed we were with a few things. Me Peterson assured us our next visit would be better. Wasn't sure if he meant it or not but came back to town last night for some biking and kayaking with no plan to stay over. Called me Peterson and stayed here . No complaints and very eased with the service, our room, parking etc. thank you mr Peterson for the old fashioned true customer service. We will be back and will recommend your hotel!!!!

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review, June 30, 2014
Dear "PJLSW,"

I am very happy to hear that your stay with us went better this time around and that you were able to take advantage of the area for some time on the lake and on the bikes.Todd was one of our best and most valued assets on the property. He has since moved to another property and will be missed, but please do not hesitate to let any of our other great staff members here know if we can help you with any future reservations or plans. Thank you again for your kind words and we will see you again soon!
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Gadsden, Alabama
Level Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 28, 2014

great place to stay. our first time at a courtyard. huge suite. plenty of room.large living area with sofa bed.chest and closet in living area.2 tvs,frig and microwave in kitchen area big king size bedroom with closet and chests. big bath.heated indodor pool(91 degrees) felt great. 2 hot tubs, on was 101 degrees and the other was 103 degrees. i loved the cooler while my husband loved the hotter one. we had got the plan that included breakfast the next morning. a great breakfast buffet. very good bacon. this courtyard at lake placid is very nice. enjoyed our stay.

Room Tip: suites are really nice. if you can splurge, get a suite.
See more room tips
Green Features: i wish all motels and hotels were like this.when we stay at hotels that are environmentally friendly we try to do our part. i was very pleased with what the hotel was doing.
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review, June 29, 2014
Catherine,
Thank you so much for your kind words. I personally love that type of suite you had stayed in. I’m happy to hear your stay went well and hope you had fun exploring town. Also, thank you for taking notice of Marriott's efforts to limit our environmental impact. That is something that we take seriously and go to great lengths to make sure we are all "doing our part" for the environment. We look forward to you coming back in the future.
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Bethlehem, New York
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 18, 2014

Stayed her for 2 days in May and it was just as good as the last time. The remodeled the lobby and restaurant area, which came out nice. We had a room with a nice jetted tub. The staff were very helpful and let us check in a few hours early. The pool was being remodeled but it wasn't a huge issue. I will stay there next time we go.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
todd p, Manager at Courtyard by Marriott Lake Placid, responded to this review, June 20, 2014
Thank you for coming back to see our new Bistro. I will tell share this with the staff. See you again soon.
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Pickering
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2014

We enjoyed our stay very much. Despite our late arrival Mr. Eric Otiz (supervisor) was very helpful with providing service well beyond the expectation (computer help). We have traveled with friends from Czech Republic and we all were impressed with accommodation and service.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
todd p, Manager at Courtyard by Marriott Lake Placid, responded to this review, June 20, 2014
Thank you so much for all of your kind words. Eric is one of our most valuable assets. I'll be sure to tell him. We hope to see you again in the future.
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Beacon, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 9, 2014

A few buddies and I just stayed at this hotel because we were doing the Lake Placid Half Marathon and wanted a good spot in town to stay the day before the race. We found a Groupon deal to get a room at a discounted rate, and there in lies a little bit of beef we had with this hotel.

I'll list the pros and explain the cons:

Pros:
Nice clean room
Very nice lobby with lounge, TV's and a bar
Pleasant staff

Cons:
We are 3 grown men in our late 20's who weren't looking to share beds. We asked if we could get a cot so we each had our own bed. The desk said they sure they would send up "an extra bed". What was sent was a few sheets and just an ultra thin mattress - no frame no box or anything to keep it off the ground. This great looking Marriott expects that if you need an extra sleeping arrangement you're just gonna toss a paper mattress on the floor? Definitely not impressed.

"Breakfast is 6:30-10am" - but forgot to mention it's not free. Sure a lot of places charge for breakfast but A LOT offer free breakfast for a cheaper rate than we paid. We just felt inconvenienced again. You're better off finding the diner in town and going there if you have to pay for breakfast anyway.

Bottom line:
All in all it is a nice hotel with clean rooms in a convenient location. But if you're looking to take advantage of some amenities, be aware that it's not impressive. I just expected more from a Marriott at their price.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
todd p, Manager at Courtyard by Marriott Lake Placid, responded to this review, June 12, 2014
Thank you for the kind words, and the constructive criticism. To address a couple of them: No courtyards have, or ever have had, complimentary breakfast. As for the extra bed in the room, it is against fire code to put a rollaway bed into a standard room, as it doesn't fit. Any of our upgraded rooms have enough square footage to put one in legally. We hope to see you in the future.
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Additional Information about Courtyard by Marriott Lake Placid

Address: 5920 Cascade Road, Lake Placid, NY 12946
Location: United States > New York > Lake Placid
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Business Hotel in Lake Placid
#6 Family Hotel in Lake Placid
#11 Romantic Hotel in Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Lake Placid 3*
Number of rooms: 96
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Also Known As:
Courtyard By Marriott Lake Placid Hotel Lake Placid
Courtyard Lake Placid
Lake Placid Courtyard
Lake Placid Marriott

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