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“very nice stay” 4 of 5 stars
Review of Courtyard by Marriott Lake Placid

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Courtyard by Marriott Lake Placid
3.0 of 5 Hotel   |   5920 Cascade Road, Lake Placid, NY 12946   |  
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Ranked #10 of 31 Hotels in Lake Placid
Sand Lake
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“very nice stay”
4 of 5 stars Reviewed April 17, 2013

Stayed here a couple of nights during the slow season. There is construction going on in the lobby (April 2013) so they had a breakfast buffet set up for free. The rooms was clean and quiet. We used the pool which was nice. There are two hut tubs also. Its about a mile to town, but that was not a problem,
Staff was friendly and helpful. Will stay here again when I am town for business.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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403 reviews from our community

Traveler rating
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Binghamton, New York
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 14, 2013

overall it was a good weekend stay . room was clean and bed was very comfortable .athought a few minor things needed to be addressed . our stay was for a friday an saturday night went down to use the fitness room on sat morning an of the two tredmills one was broken with no safety switch an water jug almost empty . on sunday morning water all gone, no cups,one towel you think they would at least check an restock this room overnight ?also out of two hot tubs one not working . went to use the public computer an printer out of paper . they need to check an restock more often. this was the second time staying here an overall a great place to stay an would highly recomend it . i am going back it 7 weeks for another stay so will see if these minor things are taken care of and i will report back an let you know.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Buffalo, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 10, 2013

Couple of things we really appreciated about this hotel. One was the roominess of the queen suite. Two very large rooms which easily slept 6 and in our case 7 ( with the crib!) and the comfortable beds, always a huge plus in my book! The kids absolutely loved the pool but the chlorine level was seemingly toxic. Kidding, but it was very strong, goggles were a must. The hotel is two minutes drive from "downtown" Lake Placid and there are some great places to visit and eat (another big plus in my book!). We would recommend a ride to the top of Little White Face and Ausable Chasm, although the second as a bit of a ride ( 50 Min.,). We had a very nice time,the staff was helpful, and it would have been a fabulous vacation if the baby had slept through the night! Not the Courtyards fault. We would definitely recommend this hotel if your going to Lake Placid.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Rotterdam, New York
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 10, 2013

Overall this is a good hotel. There was plenty of parking, and the check-in and check-out processes were very quick. The front desk personnel were very friendly and helpful. There were three of us that stayed in the Queen Suite. The rooms were very clean and spacious (two rooms in the suite). I was a little disappointed that sheets had not been left out on the pull out sofa sleeper, but this was easily fixed by going down to the front desk and requesting the sheets and extra towels. The highlight of our stay was meeting Larry who was extremely helpful. He brought the sheets and a mattress pad up to our room for us and even instructed us on the best way to make up the sofa sleeper so it was extra comfy. The pool area was very clean but the pool itself was smaller than average. However, there are also 2 hot tubs in the pool area so that was a plus. I would not recommend eating off the "pub" menu. Maybe we hit it on a bad night, but we ordered chicken wings (which were burnt and it looked like they used old grease) and one cheese pizza (which had the taste of a frozen pizza it and it wasn't cooked all the way through). The pizza was $13 and totally not worth it. They were out of several menu items including celery to go with the wings, mozzarella sticks, shrimp, tuna, salmon...etc.. you get the idea. We did not try the breakfast buffet so I can't comment on that. Again, maybe our experience with the "pub" food was not typical. I don't know as this was our first stay here. One last note: I thought this hotel was very reasonably priced compared to others we had looked at.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 9, 2013

The hotel is good, Courtyard Marriott standards at its best. Considering what Lakes Placid offers in terms of accomodation, I would say this is the best choice. I do not understand this policy they have on the ski tickets. For some reason you have to get your ticket on the morning you are going to ski. I even wanted to get them the night before, after the ski lift had closed but no flexibility there... this is unfortunate because at Mont Tremblant you can pick your tickets at check in and use them whenever you want during your stay. I do not normally go skiing on the day I am leaving, but I was forced to ski on the day we checked out due to their weird rule.
I found the reception staff not very polite; especially the big guy at the reception; I am gold Marriott so I do stay at Marriott properties very often and everyone at the reception puts on a nice smile usually. Not in Lake Placid though... not an issue; you can live with it.

Besides that, everything is nice; the hotel is new, rooms are great and breakfast is good as well but that is due to the brand standards and not necessarily to the people working over there.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 2, 2013

We took advantage of a one-night special to get away for a 2 day stay this past Sunday/Monday, and were pleasantly surprised. The hotel is relatively new, and nicely maintained. Staff were very friendly and accommodating. We had a room with a king, and the layout was nicely thought out with the bed facing the window, rather than parallel to it. Bathroom was very large. Pool and exercise room were smallish, but we didn't suffer at all given that it was a relatively quiet period. My wife had the pool to herself on the following morning as I slogged away on one of the treadmills. We did not sample any of the food or bar services being only in town for the weekend. Also, the hotel was a little out of the way and too far to walk to "downtown" - especially at this time of year. However, it is a viable alternative to some of the pricier places on the strip. All in all we enjoyed our stay.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dundas, Ontario, Canada
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed March 31, 2013

This hotel is a little out of way - not on the "main drag" in downtown Lake Placid - but that suited us fine since it was clearly more quiet that a downtown hotel would have been - and had fewer hockey teams running around. You do have to drive to downtown. Its on the close side of town to Whiteface - only 9 miles away. It has a lovely lobby, bar area, and breakfast area. (At $11.00 p.p. the continental breakfast is a bit expensive so we made our own breakfast sandwiches pre-ski, and ate in our room as we had a microwave) The king fireplace suite is huge - separate bedroom, 2 HD flatscreen TV's, a couch, chair and ottoman. The desk chair needed replacing - old and uncomfortable. KIng size bed was quite soft. The bathroom was clean but the shower curtains quite dated. Overall, very good value for the money as the room was so spacious. It's nice that the windows open, even though its just a few inches. The front desk personnel (Todd in particular) was VERY helpful and friendly - he went out of his way to ensure we enjoyed our stay.

Room Tip: King Suite with fireplace is HUGE (Room 427) but was dark. They need to improve the lighting in the...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Lake Placid

Address: 5920 Cascade Road, Lake Placid, NY 12946
Location: United States > New York > Lake Placid
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Business Hotel in Lake Placid
#6 Family Hotel in Lake Placid
#11 Romantic Hotel in Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Lake Placid 3*
Number of rooms: 96
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Also Known As:
Courtyard By Marriott Lake Placid Hotel Lake Placid
Courtyard Lake Placid
Lake Placid Courtyard
Lake Placid Marriott

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