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“Spectacular Property” 4 of 5 stars
Review of The Whiteface Lodge

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The Whiteface Lodge
4.5 of 5 Resort   |   7 Whiteface Inn Lane, Lake Placid, NY 12946   |  
Hotel amenities
Ranked #3 of 31 hotels in Lake Placid
Saratoga Springs, New York
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
“Spectacular Property”
4 of 5 stars Reviewed February 17, 2013

We had a wonderful stay at this property. It is family friendly, and has excellent customer service. The indoor/outdoor pool, beautiful setting, and attention to detail, put this lodging in the "extraordinary" category. Also, the beds were quite comfortable, the walls were soundproof, and we loved the radiant floor heat in the bathrooms. Chocolate chip cookies and hot cocoa were complimentary during the afternoon, and s'mores around the campfire at night. This is a fantastic choice for a family vacation. The only reason it didn't get 5 stars is the value, and the distance from the village.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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452 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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  • French first
  • Portuguese first
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English first
Philadelphia, Pennsylvania
Top Contributor
193 reviews 193 reviews
16 hotel reviews
Reviews in 78 cities Reviews in 78 cities
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed February 8, 2013

A wonderful mountain lodge with great service and amenities. Very spacious rooms and suites lets you just unwind.The resort is designed in Adirondack-style, and not a single detail deviates from this theme, from the ice holders in the rooms to the high-chairs in the restaurant. The entire hotel is spotless, and while I know provisions and clean laundry are delivered to the resort, those basic functions are hidden from even the most observant guest. The food and restaurants are way above whats available in the area. What to me really makes Whiteface is the staff they are professional and actually really happy. They do anything to make your stay the best it can be. I love the Adirondack region and the Whiteface Lodge just makes it that much nicer.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 3, 2013

We stayed at the Whiteface Lodge in early January during a quiet week between the holidays and the US Freestyle competition. This hotel was a wonderful choice. Our room was a spacious, well-designed suite with a sort of "lodge modern" decor, the staff was friendly and helpful, and the amenities were top-notch. The only downside was that the dinners at Kanu weren't particularly good, but the complimentary breakfasts, when not served buffet style, were excellent. We will definitely return next winter.

Room Tip: Get a mountain view room rather than one that overlooks the parking area.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatineau, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2013

This was our first visit to Whiteface Lodge and we highly enjoyed our two night mid-week stay here in mid-December. It was quiet while we were there, not too many other guests and we felt like we had the whole place to ourselves. We enjoyed hours in the outdoor hot tubs and pool under falling snow, and took advantage of the restaurant and games room. We ordered off the breakfast menu since there were not enough guests for the full buffet and our meals were fantastic. Also had cocktails and dinner in the lounge which was so laid back and cozy around the fireplace. Service was excellent, and we appreciated the little extra touches like the chocolate chip cookies. Great view from the room and balcony, and although we didn't take advantage of the movie theatre or the campfire and smores, I'm sure they're just as great as everything else at Whiteface. Oh, I forgot to mention the 3-story high Christmas trees and all the other beautiful decorations around the Lodge. Just gorgeous. We can't wait to go back next year and will recommend to all our friends.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 18, 2013

We like to call The Whiteface Lodge our home away from home! We have been quite a few times now and every time we love it just a little bit more. From the minute you arrive everything is taken care of. From the great Bell service to checking in and once that is taken care of the fun begins. We are big skiers but we sometimes find it hard to leave in the morning with the great breakfast and the wonderful staff pouring coffee and Hot chocolates ! Dinner is amazing at Kanu and for lighter fare The Kanu Lounge is just as perfect. When we do come back from skiing we never know what to do first from ice skating and s'mores to the game room with a bowling alley and the spa is wonderful.Everything is under one roof and as great as Lake Placid is we always find it hard to leave this amazing property!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 17, 2013

As soon as we walked into the lodge we knew we would love our stay. The staff was marvelous. Our suite was deliciously comfortable with a great bed, tons of storage space and a lovely sitting room with a gas fireplace. We had dinner there two nights...both times in the bar area and it was quite good. The outstanding aspect of the lodge is the service...anything we needed was immediately attended to. The spa personnel treated us like royalty--not just during the time of my massage (which incidentally was one of the BEST I have ever had--ask for Susan)--but everytime we went down there for a sauna/steam. The iceskating rink was quite a surprise--we were expecting some puny little ice covered pond--and what was there instead was a good sized well groomed rink replete with skates and hot chocolate from morning till night. We took advantage of almost everything the hotel offered...the movie theater,the game room, snow shoeing, the fabulous hot tubs and indoor/outdoor pool. We were there with our teenage daughter for three nights and when we left we felt like we had been on a grand week long vacation.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 16, 2013

My husband and I spent a wonderful, relaxing stay at Whiteface Lodge. We were there for three days the first week of December. As we drove up to the resort we were instantly impressed with the look of the resort, and once we got in we felt at home. It was so warm and inviting! Check in was smooth and soon enough we were in our one bedroom suite which was very spacious, clean and comfortable. The staff was very friendly. The kitchen was perfectly equipped. The living room was extremely cozy with the fireplace which was a nice touch. We loved the large window in the living room and bedroom looking out onto the beautiful grounds and the huge balcony. The beds were soooooo comfortable, we slept so well! The heated floor in the bathroom felt wonderful! We appreciated all the little touches such as leaving complimentary chap stick, filled water bottles and glasses by the bedside, biscuits at turn down service, newspaper left outside our front door every morning. We had breakfast at Kanu and wow did we enjoy it! I had never tasted waffles that good! We also had supper there and again, the food was delicious! The grounds of the resort were very nice, though we did not venture out too much because it was sooo cold! We did go to Main Street which is a short distance from the resort. It is pretty with the little shops and restaurants. We also treated ourselves to a couples massage which we really enjoyed. The resort also has a game room, a theatre and a mini bowling alley! What more can you ask for!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Whiteface Lodge

Also Known As:
The Whiteface Hotel Lake Placid
Whiteface Hotel Lake Placid
The Whiteface Hotel
Whiteface Lodge
Address: 7 Whiteface Inn Lane, Lake Placid, NY 12946
Location: United States > New York > Lake Placid
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Lake Placid
#1 Family Hotel in Lake Placid
#2 Romantic Hotel in Lake Placid
#3 On the Beach Hotel in Lake Placid
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Whiteface Lodge 4.5*
Official Description (provided by the hotel):
Nestled in the Adirondack Mountains, this exclusive resort is a haven of comfort and elegance. A retreat where guests can relax in sumptuous suites and enjoy superb cuisine. A refined atmosphere, log architecture, fire places, year round activities and the Canoe Beach club on Lake Placid. A Member of Leading Hotels of The World. ... more   less 
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