Where to begin! This is one of the finest properties we have ever visited. Here's what truly stood out:
#1 The service. From the moment we opened the car door to go check in to when we sadly had to check out to go back home, we could not have asked for more. We were warmly greeted by the valet who offered help with bags and car parking, which we did ourselves because we did not have much. Check-in was easy and efficient. As we headed down to our suite with our things, one of the very friendly housekeepers asked if there was anything we needed and said to please call anytime. The desk staff was incredibly helpful. We wanted to take advantage of all the resort had to offer, including bowling, swimming, and a fun game room. We reserved bowling for an hour before dinner. The key to the bowling alley is kept at the front desk. Bowling, movies, and the game room games are included as part of your stay.
#2 The food. At Kanu for lunch we had superior wait service. Food was delivered in a timely manner and all of our requests were met with a smile. We had the truffle fries, mac and cheese for our daughter, caesar salad and potato leek soup for my husband and me. It was all REALLY GOOD! When we returned to Kanu for dinner, we lucked out with Zack, the bartender. We decided to eat in one of the lounge-y areas, chilling out on the leather couches with some games and drinks before dinner. Zack brought my husband a tasting of three whiskeys, and then he chose one that was so delicious he had to order a second. We also tried a smoked beer (very good microbrew) and I had a generous pour of some red wine that is escaping me as I write this. It was good! Dinner was also super tasty. More pasta for the teenager, a burger for hubby, and appetizer portion of tuna for me. All of our dishes exceeded our expectations. I did not think resort food could be so well done. This was excellent food for ANY restaurant, and we did not even try the more fancy restaurant on site. If you are NOT staying here while you visit Lake Placid, at least come and try the food.
#3 The room. We had a "junior suite" on the first floor. This meant a queen sized bed and a pull out sofa. Everything was spotlessly clean, beautifully maintained, gorgeous woodsy decor, not a speck of dust or hint of mildew in sight. It felt brand new, even though it was built in 2005. We had a refrigerator, microwave, regular stove top, kitchen sink, dishes and silverware in the room. Also worth mentioning is the hotel's commitment to eco-friendly practices. There was a Brita filter on the faucet and very nice glassware for us to use instead of plastic bottles. For those staying several days, you have the option to do your linens every three days. The bathroom was huge, had gorgeous granite countertops and a whirlpool jet tub! The toiletries provided included bath salts for that nice tub. Thick, white thirsty towels were what you would expect at a fine spa. Oh, and did I mention bathrobes? =) Perfect for covering up while you go through the underground passage to the...
#4 POOL!!! This was one of the most fun pool designs we've ever enjoyed. It is an indoor-outdoor pool where you can swim through the wall of the pool room straight outside, even in cold weather, which it certainly was during our November visit. The pool is heated. There are two hot tubs outside, and one inside. I LOVED hanging out in the outdoor hot tub while the air on my face was freezing cold. It was fantastic.
Other things to know about visiting Lake Placid:
If you are a skater, there is very limited public ice skating time. Call ahead. Websites are out of date. The Olympic Speed Skating Oval opens in December. IF you are a figure skater, bring your USFSA card and go to the ORDA box office at the Olympic center. Identify yourself and you can buy a freestyle session for $17. The Lake Placid FSC does not handle the ice time. The Whiteface Lodge has a rink during the colder part of the season, and I have heard that the Mirror Lake Inn also puts up a rink during the season. Coming from NYC where the rink at Rockefeller Center and Wollman Rink at Central Park go up in October, I found this lack of ice to be a shock. Next time I'll phone first!
The week before Thanksgiving has very few things open, because of course everyone is getting ready for Thanksgiving! We were disappointed not to be able to ice skate or visit the Olympic museum. The amenities at the Whiteface Lodge more than made up for it, but if we had stayed elsewhere I think the visit would have been a bust. We'll just have to go back for the skating, and to have another few nights at Whiteface Lodge!