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“Romantic Getaway from New Jersey” 5 of 5 stars
Review of Hampton Inn & Suites Lake Placid

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Hampton Inn & Suites Lake Placid
2.5 of 5 Hotel   |   801 Mirror Lake Drive, Lake Placid, NY 12946   |  
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Ranked #2 of 31 Hotels in Lake Placid
Certificate of Excellence
Jackson, New Jersey
1 review
“Romantic Getaway from New Jersey”
5 of 5 stars Reviewed March 5, 2014

When my husband and I arrived on Friday, February 28th, we were both in ahhhh on how absolutely Beautiful the Hotel was. The inside was just as beautiful, the greeting we both received was AWESOME !!!!! The FD staff was very very friendly and the GM came out and greeted us as well. The NICEST guy you ever want to meet ......When we got to our room, it was so much more than what we expected ........ The room was very roomy and the view from the balcony was AMAZING !!! Seeing Mirror Lake every morning and watching the children on the ice playing hockey was GREAT ..... The restaurants that were suggested to us (and the FD also made the reservations for us) all of them were FANTASTIC as well as the service. There is so much to do and not enough time to do it all but the experiences we had, We would definately do it again. Our experience staying at this property was the BEST and we will be back hopefully in October 2014. Thank you from the bottom of our hearts to all of the staff at the Hampton Inn and Suites, Lake Placid. YOU ARE ALL THE BEST !!!!! Thank you for all you do .....

Room Tip: From the looks of this hotel, any room you choose would be a fantastic choice.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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635 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Petawawa, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 4, 2014

We travelled to Lake Placid in February 2014, and we came from Ontario, Canada. The hotel was nice and the beds were quite comfortable. Their was a complimentary breakfast, which had different selections each day. Although the hotel was quite nice and a good price I would not suggest it to others, nor would I return. We had booked the hotel room in advanced and were told that we had 48 hours prior to the trip to cancel and refund if we wish. This turned out to be a lie. Something came up, which made it difficult to come so we called the hotel to cancel. They refused to refund it and we had no choice but to make the long journey there. Once we got there I noticed a sign that read something like, "if you aren't satisfied with your stay, there will be a complete refund". This absolutely came to me as a great insult. I couldn't believe that we had called within the 48 hours to cancel but were refused, then drove 8 hours to get to the hotel...to see that sign. horrible service and horrible policies. I will return to Lake Placid, I will not return to the Hampton Inn & Suites and I will never suggest it to anyone.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 26, 2014

Well,
I started off by booking the wrong week and didn't know it until I presented my confirmation paperwork at the Hotel. At the counter, LOGAN not only DID NOT make me feel more stupid than I already did, he had the smarts, savvy and class to mention how it happens on occasion including by another person a few days previously. He got me booked into the last room in the Hotel, as was evidenced by the full parking lot. Thanks much! to LOGAN.
The Hotel, including the room and pool area, was pristine.
There is a fire pit outside plus a fireplace inside with plenty of seating. Coffee and Hot Chocolate were both available there.
The Hotel is well located, with a short walk to the Olympic Center and the Main Street strip.
Again, Kudos to LOGAN; I can't say enough about the great service received from him and the rest of the staff in this time of dwindling customer service.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Delmar, United States
1 review
5 of 5 stars Reviewed February 25, 2014

Had a wonderful stay at the Hampton Inn Lake Placid. Staff was very nice and helpful. Hotel was gorgeous, clean and very comfortable. Perfect winter get away. We will be returning yearly to this hotel.... ALmost don't want the word to get out.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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John E, Sales Coordinator at Hampton Inn & Suites Lake Placid, responded to this review, March 3, 2014
Thank you for your review. We are pleased you were satisfied with your stay. We look forward to hosting you yearly and cannot wait to see you next winter!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbury, Connecticut
2 reviews
5 of 5 stars Reviewed February 24, 2014

We had a small group of friends stay here a few nights this past weekend. We had a fantastic time! The hotel is really nice and is in walking distance to the Olympic Village. The shuttle bus to Whiteface stops right at the hotel. We will be back next winter! The fire pit, fire place and lounge area, fitness center, room, staff, and breakfast are wonderful.Thank you!

Room Tip: We had 502, last one in the corner on the top floor. Nice and quiet!
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 24, 2014

The location is far better than I had anticipated - it's next door to the Lake Placid Pub and Brewery. I'm a diamond member and was upgraded to a 5th floor room with a balcony. The view of the lake was phenomenal - we watched people skate, play hockey, xc ski, do toboggan runs and go on dog sled rides. The staff were all very friendly and helpful. They had a good selection of food at the continental breakfast. They kept it stocked and provided a different selection of hot foods each day. The bed is extremely comfortable and the room was very clean. The bathtub was a bit on the small side and there wasn't much room for toiletries but it wasn't a big deal. I only have one complaint about the room - we could not turn the thermostat down below 65F. We sleep with the room at 56F so 65F felt very hot. We woke up stuffy every morning because of the heat and eventually turned it off completely to get a better night sleep.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St James, United States
1 review
5 of 5 stars Reviewed February 24, 2014

the feel is grand and comfortable. We really like the high ceiling in lobby. The breakfast has different things everyday. I love the fresh fruit. Rooms are so clean and quiet. one thing we regret is that my booked rooms cannot be arranged next to each other by a door.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Lake Placid

Address: 801 Mirror Lake Drive, Lake Placid, NY 12946
Phone Number:
Location: United States > New York > Lake Placid
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 31 Hotels in Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Lake Placid 2.5*
Number of rooms: 97
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