My husband and I travel frequently and we are fortunate to have enjoyed many wonderful hotels. We were extremely disappointed in the Lake Placid Lodge. The cabins are cramped onto a small piece of lakefrount property, basically providing a sliver of a lake view, and mostly a view of the activities of the nearby cabins. Neighbors walk within feet of the picture window in the cabin, and easily see in.
We found that keeping the drapes drawn provided privacy, but the low ceilinged, very poorly lit cabin seemed more like a bat cave than a romantic, high end respite. Unfortunately the small cabin also had sewage odor coming from the tiny bathroom, that pervaded the space.
We were provided with no information regarding the amenities on the property. In fact we found out, as we were leaving, that there were common spaces on the property and tea in the afternoon. We also were not told at checkin that breakfast was included. On the first morning, we had breakfast on the property, and it was inedible. The eggs benedict with salmon was made with soggy bread and unpleasnt fishy salmon. Of course we did not realize this was included in our stay until check out. And although they had a sewing basket and a toiletries goodies bag in the room on our arrival, the wireless internet service was down for our entire stay. Unfortunately this was planned as a working vacation for us and we were unable to work at all. No cell service, no TV, not even a stereo in the rooms. The front destk staff was very pleasant, but had no real idea how important the internet situation was. This was also not taken into account at check-out. We would honestly have left, but we were told that we would be charged for the full stay whether we stayed or not. I got the feeling that this was more of a seasonal/tourist resort that relies on maintaining the bottom line and keeping costs down rather than maintaining quality to turn a profit. The staff was also completey unable to reccomend any outside restaurants or activities. I would say the Lake Placid Lodge looks much better on its website that it presents in real life.
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