My husband and I just returned from what we had planned to be a 5 day romantic getaway in Lake Placid. This was our first visit to the area, and, while we know there are more "romantic" resorts in the area, we chose High Peaks for it's location, while at the same time being able to provide us with the type of room we were looking for.
We booked a "Mirror Lake Collection" Junior Suite with jacuzzi tub and fireplace. The room did not disappoint. It was spacious and clean, and simply, yet beautifully decorated. Our balcony was directly on the banks of the lake. We had a wonderful view of all of the goings on on the lake. We had an issue getting the fireplace to work the first time and they immediately sent someone over to help us. Turns out our switch was just a little fidgety. Once we knew this we had no further troubles. The only disadvantage I can think of with the rooms on the lake is that they are located across the street from the main resort and in Winter, that is not always appealing. It was -18 F our 1st morning and we had to bundle up like eskimos to go get breakfast at Dancing Bears. It also made us hesitate using the pool or gym facilities as it was quite a long way from our room and again, very cold outside.
We had breakfast 3 mornings at Dancing Bears and the food and service were both great.
Guest services was very helpful giving us local information.
We did both have a massage at the spa. It was a nice facility, we were welcomed warmly. Not the best massage we've ever had but nothing to complain about.
Now that I've listed all the positives, let me explain what my title is all about.
My husband and I are not hockey fans. We do not follow any hockey, ever. We were not told when we made our reservations that the Can/Am hockey tournament was in town. If you are not familiar, that means there were hundreds of pre-teen/early teen boys and girls in town and in the resorts. Now keep in mind, my husband and I had just left our 2 children at home. We were not in the mood to deal with other people's children.
Lucky us, not only were they staying in the main part of the resort, they also had the rest of the mirror lake rooms. These boys (not the girls) were completely unsupervised and allowed to run around like wild animals all evening, screaming, yelling, riding luggage carts, jumping off the stairs, railings...you name it. Where were their parents?? They were all hanging out in the hallways drinking beer and partying themselves. (the amount of trash they were leaving in the hallways was shocking and disgusting). My husband stepped out twice to ask them to please stop (at 9:30pm) and was ignored. We had to call the front desk who thankfully, promptly sent security and resolved the situation that evening.
The next morning we walked over to the main resort to check out the pool area and lo and behold.. another gaggle of boys cluttering up the hallways up there, totally unsupervised. I'm sorry, but who does this??? If either of my children behaved like this I would be appalled and they would be in some serious trouble. I hate to stereotype but we have decided that these hockey people are a bunch of low lifes who should be staying at a Motel 6. We have never witnessed this behavior and ignorance anywhere we have stayed. We did not book this trip through some cut rate travel site. We booked directly through the resort and paid rack rate of approx $360 per night with taxes. I believe that at those rates, it is not a "cheap motel" and you deserve at least some level of manners in the guests and not disgusting pigs. What makes me even more angry is that when we went down to the front desk in person, they acknowledged that this group is a problem and they have to hire an extra security detail to deal with them!! Why then, were we not told this when we booked this week???? We could have easily selected another week. It really does make me angry.
So in conclusion, the resort itself is fine. If you can be assured there are no problem groups in town, go ahead and book and feel confident in your decision. If the word "hockey" comes up.... RUN! My husband and I do plan to return to Lake Placid but we will NOT be returning to High Peaks.
- Official Description (provided by the hotel):
- Overlooking the shores of Mirror Lake and conveniently located on Main Street, High Peaks Resort is a modern Adirondack retreat. Guests enjoy magnificent views & direct access to all the opportunities the High Peaks region has to offer, not to mention a rejuvenating full-service spa and unique dining options including the world-famous Dancing Bears Restaurant, Lake Placid's Celebration Destination and Outdoors at Dancing Bears, which boasts Lake Placid's most stunning outdoor patio. ... more less
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- Also Known As:
- High Peaks Hotel Lake Placid
- High Peaks Lake Placid