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“Great location and Mirror Lake views, but strange bathroom doors” 4 of 5 stars
Review of High Peaks Resort

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High Peaks Resort
4.0 of 5 Resort   |   2384 Saranac Ave, Lake Placid, NY 12946   |  
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Ranked #8 of 31 Hotels in Lake Placid
Certificate of Excellence
Poughkeepsie, New York
Top Contributor
61 reviews 61 reviews
13 hotel reviews
Reviews in 38 cities Reviews in 38 cities
40 helpful votes 40 helpful votes
“Great location and Mirror Lake views, but strange bathroom doors”
4 of 5 stars Reviewed March 4, 2014

In mid-Jan, several friends and I stayed here for a destination wedding. The location could not be more perfect, and the layout is very convenient for lugging belongings and skis in and out of the rooms. The only downside is the strange sliding doors into the bathrooms.
The doors latch loosely and are glass on the top third, frosted glass on the middle third, and wood on the lower third. The see-thoroughness of the doors did not bother us nearly as much as the fact that, when open, they slide directly in front of the closet door. If one person is in the bathroom with the door slid shut, and someone else opens the closet door, the bathroom door is effectively "locked" in place......with no way to get out of the bathroom. In turn when the bathroom door is open, the closet cannot be accessed.
Everything else about this hotel is wonderful. The beds are comfy, the rooms and lobby immaculately clean, the staff extremely friendly, and the views across Mirror Lake are spectacular. Formerly a Hilton, High Peaks is now family-owned and operated, and they recently did a full renovation. I can only guess they got bad advice on the bathroom door design, as there is plenty of room inside the immense bathrooms for a standard door that opens inward.
Other amenities include free WiFi, indoor and outdoor heated pools, a Jacuzzi big enough to fit 30 people, fitness center, business center, meeting rooms, and on site restaurant with 24-hour room service. Everything in town is walking distance, and the free town shuttle stops right in front of the hotel. Several times a day, the shuttle will take you up to Whiteface Mountain and drop you off right in front of the lifts.....a real bonus to staying here. In the summer, the hotel offers free kayaks and paddleboats on the lake. In the winter, mushing and ice skating are a 2-minute walk away.
This place has it all, and as soon as they get those crazy bathroom doors changed out, we'll be back!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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789 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Cream Ridge, New Jersey
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 4, 2014

We stayed in the waterfront building. The rooms are right on the lake. There are 3 building all in walking distance to each other. Dancing bears is the restaurant and bar on property. We had a group of 20 so there was an hour and a half wait for dinner. They called us in our room when our table was ready, it was very convenient. The down fall to the water view section is there are no common areas to gather for groups. The other two buildings have common areas. Overall it was a nice stay. Would return to this resort.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Albany, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 27, 2014

We stayed at High Peaks Resort for two nights in February during Opening weekend of the Olympics. We stayed in a Waterfront room in the building right on a Mirror Lake. The room overlooked the lake. You could watch the sled dogs, ice skaters, skirts and snowshoers on the lake. The room was great with a comfy bed and the best pillows. We didn't turn on the fireplace or use the jetted bath tub. Our family members had a Waterfront suite and it was pretty spacious. The pool, restaurant, bars are in the main building across the street but it is a 3 minute walk. The ice castle and Winter Carnival in Saranac Lake was fun. It was great watching the Winter Olympics in Lake Placid and enjoying a winter get away weekend. We have stayed other places, not having to drive and try to park or walk up a steep hill was great.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
302 helpful votes 302 helpful votes
4 of 5 stars Reviewed February 22, 2014 via mobile

Pretty nice hotel in a good location, right on the main street in Lake Placid. The only issue at least in winter is when there is a lot of snow they do not clean their parking lots properly so there is a shortage of parking.

  • Stayed February 2014
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Newtown, Connecticut
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 20, 2014

What a lovely hotel to return to after a day on the slopes or skating on the frozen lake or just walking around town. The main reception area is similar to 4 star resorts with a cozy and inviting fireplace and wonderful bar area and very pleasant reception hosts. At about 2 PM they put out a vat of hot chocolate and fresh baked chocolate chip cookies free for the taking. There is always a blazing fire in the fireplace and large enveloping chairs to relax in.
The location is perfect for exploring all there is to see and do in Lake Placid, just walk out the lower level doors and you are immediately on Main St. There is an hourly free shuttle to Whiteface Mountain leaving at 10 minutes past the hour starting at 8:10 AM.

The rooms are fairly typical hotel rooms, ours had 2 queen beds, and large flat screen TV, 3 dresser drawers and a balcony with 2 chairs and a table overlooking the (outdoor) snowcovered pool area and onto Mirror Lake and all it's activities. The Bathroom is fantastic with the most amazing shower with Rain head and a hand held shower plus a bench all done in local stone and "rainshower" glass doors. Beautiful!! Amenities in the bathroom are plentiful and replaced when needed, including lots and lots of towels. There is access from the room floors to the covered parking lot and parking is free. Wifi is also free in the rooms but when everyone has returned from their days outings the connections are sketchy.

The only negative I have to say is the Housekeeping in the rooms. When we arrived there was a "turtle Fur" on the floor behind the big leather club chair and blue and green jelly beans in various locations on the floor. The weekend staff seemed too busy to do the room and when they arrived at 4:30 PM asked if we REALLY needed our room cleaned....we said NO, it was too late for that but we did need clean towels which they handed to us and left. The weekday housekeeping staff where there bright and early and did a lovely job.

All rooms face the inner courtyard and have a balcony. The Fitness center is acceptable but a little small as is the indoor pool and hot tub. The Restaurant, Dancing Bears has an OK menu and the best meal I had was the Lobster Roll with amost a full lobster in the salad.

One note....there is no indication that room service is available and it wasn't until the last day that I discovered by calling the front desk....yes indeed it is available. The hotel needs to put something in the room besides the restaurants abbreviated menu saying this service is available and what hours it is available. There is no "button" on the phone to go directly to the room service people, you have to use a button called Hotel Services...who knew???

Would I stay here again the next time we're in Lake Placid....YOU BET!!!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montclair, New Jersey
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 19, 2014 via mobile

Watery free hot cocoa only at certain times, garbage cans in rooms that don't fit anything, iPod charger didn't charge phone, can't open bathroom door and closet door at same time, pool was cold and gross with cups and used bandaid with rust on ceiling and run down appearance overall at pool. It's these little things that add up. Guy at desk tried to be helpful but seemed clueless. Skate rental non existent in entire town. Good location and we liked the restaurant but room felt very small.

  • Stayed February 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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Bracebridge, Canada
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 19, 2014

Loved this place, stayed in a junior lakefront suite which was a great choice for us because the main building was overrun with kids! They were everywhere, up and down the halls, slamming doors, in the pool and hot tub, so happy we ended up in the lakefront building where it was quite for our week stay! Our room was perfect, it was a good size, with a Jacuzzi tub that could fit two people, so no need to walk across the street to the hot tubs or pool. The staff were all very pleasant to deal with. The only down side I found with this resort is they don't really inform you on when the lobby bar is open, and fondue nights ect ect I felt I had to ask a million questions to find out where everything was, and when things were happening.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about High Peaks Resort

Address: 2384 Saranac Ave, Lake Placid, NY 12946
Phone Number:
Location: United States > New York > Lake Placid
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Lake Placid
#3 Top resorts Hotel in Lake Placid
#5 Family Hotel in Lake Placid
#6 On the Beach Hotel in Lake Placid
#6 Romantic Hotel in Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — High Peaks Resort 4*
Number of rooms: 133
Official Description (provided by the hotel):
Overlooking the shores of Mirror Lake and conveniently located on Main Street, High Peaks Resort is a modern Adirondack retreat. Guests enjoy magnificent views & direct access to all the opportunities the High Peaks region has to offer, not to mention a rejuvenating full-service spa and unique dining options including the world-famous Dancing Bears Restaurant, Lake Placid's Celebration Destination and Outdoors at Dancing Bears, which boasts Lake Placid's most stunning outdoor patio. ... more   less 
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Also Known As:
High Peaks Hotel Lake Placid
High Peaks Lake Placid

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