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“A surprise packet in a magnificent setting!” 5 of 5 stars
Review of Hotel Tsilaosa

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Hotel Tsilaosa
3.0 of 5 Hotel   |   Rue du Pere Boiteau, Cilaos 97413, Reunion Island   |  
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Hotel amenities
Ranked #2 of 8 Hotels in Cilaos
Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“A surprise packet in a magnificent setting!”
5 of 5 stars Reviewed August 30, 2012

On first impressions (that is once you get over the treacherous drive up and over the mountain), Hotel Tsilaosa appears to be a humble B&B-style accommodation, however it turned out to be quite a surprise packet. We decided to stay in Cilaos and at the Tsilaosa based on Tripadvisor reviews and we were not disappointed.

We were greeted by some very friendly staff who spoke some English (which was appreciated, as we do struggle with our French) and the staff members were amazingly helpful throughout our trip.

Breakfast at the hotel was quite different to what one might normally expect. The range of food was quite limited, BUT each and every part of the meal was unbelievable. There were some local made conserves so fresh they still had the stones of the fruit in them, the ham was a deep, red colour and was still in the whole piece so you could carve some off yourself, there was beautiful crusty baguettes and fresh croissants and some delicious ementel cheese.

The room was quite spacious and comfortable and we had a beautiful balcony area on the corner of the 2nd floor (room 15 - worth requesting this one!). There was a stunning view of the surrounding mountains for 270 degrees around our room.

The location was also very good, with a couple of very good restaurants nearby. Chez Noe directly across the road had a very nice vibe, with some very fresh authentic local cuisine (and a generous owner who treated us to some of his own Rhum Arranje) and the pizzeria a few doors down (where the owner also treated us to some of his own Rhum Arranje). There are some stunning sites around the hotel, including a drive to nearby villages with beautiful winding roads as well as the lake at the bottom end of town.

All in all, we loved our stay at Hotel Tsilaosa and Cilaos!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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134 reviews from our community

Traveler rating
    60
    61
    9
    4
    0
See reviews for
22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Saint-Pierre, Reunion Island
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 4, 2012

The Tsilaosa has cozy but spacious rooms; there was sufficient room for our suitcase and the crib they provided, which was very much appreciated. Located in the center of Cilaos, it also boasts a tea salon which delicious crêpes. The bathroom also had a large bathtub with air jets, perfect for a relaxing soak! The staff was also very friendly and helpful, and their restroom in the lobby had a great baby changing station.

Room Tip: Ask for a room on the second or third floor for a great view of the surrounding mountains
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benahavis, Spain
Top Contributor
72 reviews 72 reviews
34 hotel reviews
Reviews in 41 cities Reviews in 41 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 1, 2012

The Tsilaosa has nicely furnished rooms and excellent service. The hotel is perfectly located in the center of town, across from Chez Noé and vey close to Le Platane. The rooms are certainly not cheap, but still very much worth the price charged - do not hesitate to pick the breakfast-included option. Also very much appreciated is the Salon de Thé (opened only in the afternoon), which serves succulent crêpes!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Heerlen, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2012

I don't find any words to describe the pleasure of staying in that beautiful family hotel. Try it and you will see why it's mostly full booked. Very friendly owners. Tankx. You 'll see us back.

Room Tip: Try the pancakes and the tea in the afternoon. It's a lot better as the pictures can show.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 14, 2012

Truly a gem of a hotel on the main street in Cilaos. Room was large, clean and with a large bathroom. The views from the balcony were stunning. The staff were friendly and helpful and although the hotel had no restaurant there are several nearby eateries. The hotel served excellent afternoon coffee/creperies/cakes and provided a very decent breakfast. Overall a very pleasant experience.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Japan
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 28, 2012

Very comfortable bed and duvet. A nice hot jet bath after hiking was awesome!

Spotless clean room, a little bit small and dark due to bad weather (room no.6-8) but still very nice.

A petit super market right next to the hotel. Chocolate cake and crepes served in the rest smelled delicious!

Room Tip: All rooms have balcony facing the mountain. Probably some are a bit bigger than the others.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zug, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed November 14, 2011

We stayed one night in this charming little hotel before doing some hiking in the area and it was one of the most charming hotels during our two weeks travel. An eclectic and quite unusual mix of some creole design and furniture with slight touch of a proper Swiss mountain resort feeling. When walking into the reception area with the incredibly big wooden stove, I could have easily imagined snowy winters but I was told that this never happens. The rooms are cute and clean, most of them equipped with a balcony from which you have an incredible view on the surrounding mountains. The jacuzzi helps to relax worn muscles from a day's hike. The breakfast area becomes a tea room during the day, offering all sorts of tea and coffee as well as little snacks. The perfect spot to start your hiking in that area.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tsilaosa

Address: Rue du Pere Boiteau, Cilaos 97413, Reunion Island
Phone Number:
Location: Reunion Island > Arrondissement of Saint-Pierre > Cilaos
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Cilaos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Tsilaosa 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
Hotel Tsilaosa Reunion Island/Cilaos

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