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“beautiful small hotel” 4 of 5 stars
Review of Cotton Bay Hotel

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Cotton Bay Hotel
3.0 of 5 Resort   |   Pointe Cotton, Mauritius   |  
Hotel amenities
Cape Town Central, South Africa
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“beautiful small hotel”
4 of 5 stars Reviewed June 17, 2014

Staff was friendly and hotel is beautiful. We went their on honeymoon and had the most beautiful room. The food was nice and we had lots of exposure to Rodrigues food. I love them all. No watersport offered except for scuba diving which I thought was a bit of a pity but Rodrigues is such a beautiful place that I suppose one should get on a scooter and explore this unspoilt island.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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141 reviews from our community

Traveler rating
    21
    67
    29
    13
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Curepipe
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

My husband and I stayed at Cotton Bay for 5 days to celebrate our wedding anniversary and we had booked a superior room. To our great suprise,they've upgraded us to a deluxe room which was simple but cozy and not to forget with a stunning sea view. We loved our room.

All the staffs were really friendly and courteous and even the director would come and ask us if everything is okay and if we wanna something. We were supposed to leave Rodrigues on the flight on the 10th at 21.30 but arriving at the airport, we've learned that our flight was cancelled 3 days back (I blame our agency Shamal Travel for this and don't ever book with them). The driver took us back to the hotel, they've offered us a room, dinner and even breakfast in the morning free of cost (They've billed the agency directly). Even stored our frozen lobsters and octopus in their fridge.

We totally recommend Cotton Bay. It was an amazing experience...and they've made our 3rd wedding anniversary a memorable one :)

Room Tip: Go for the Deluxe room, the superior one is average..and choose one on the ground floor, your terrac...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2014

We had a nice, quiet and peaceful stay at Cotton Bay.
The staff are really polite, but the only problem is the long time they take to respond to customers' queries. But guess that's because the Island itself works at a slow pace.
Overall was a nice experience and really enjoyed the typical rodriguan dance

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mauritius
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 6, 2014

I stayed at Cotton Bay 14 years back & enjoyed a lot the property reason why I again booked this holiday with my family - a group of 25 pax!

Being myself a hotelier, I have worked in the hotel industry for the last decade, I emailed the Reservations department with the rooming list & all details but without any reply.
My Travel Agent reassured me that she spoke to them and the bookings were done.

Once there, the welcome was very poor, we were guided to a Bar area for the check in procedures and the reg-forms handed over without any pen nor a board to write on.
Of course, they did not have the number of rooms booked nor the sharing correct!

The reply from Front Office was to change the rooms among ourselves. My Mom had to carry her luggage from Reception to her room! A cot was requested in my brother's room that de did not get until we leave.

Service in the restaurant is very slow. Ordered Paninis and the waitress came 5 times to reconfirm the order and the paninis only served an hour & a half later. Same applies for drinks service in the evening.
Breakfast & dinner buffet lack variety and we were disappointed by the lack of local cuisine. Dessert is the same every night and we had to request ice-cream on one evening.

The cleanliness of the pool very doubtful: even saw a dog swimming in the pool and the staff did nothing about it.
Beach towels never available at Reception. You are told to take the towel in your room and they are never replaced and you have to call several times then to have additional towels in your room.

The staff is laid back. They do not care at all. You can sit at the Bar for ages and no one to serve you.
Only dedicated staff we met was Gilbert!

Despite the room size is okay, the rooms are quite old..some burnt bulbs (that of course are not replaced), old-fashioned curtains & furniture.

Would not come again nor recommend.

Room Tip: Entertainment is great in the evening! The view from the room is stunning.
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  • Stayed February 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mauritius
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 21, 2013

We had a great time at Cotton Bay Hotel, the rooms were clean the staff is very friendly. The breakfast and dinner buffet have a reasonable variety of cold and hot dishes. However, we were disappoint by the lack of local cuisine on the menu. The swimming pool is great however too deep to for an hotel. If you are travelling with children like us be very careful at the pool.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Louis
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2013

excellent hotel, excellent island,excellent staff
very very good food
very helpful staff
prepared any kids menu that was ordered at no extra cost
very nice islanders
very quiet country and lovely beaches

Room Tip: rooms near restaurant
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
curepipe
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 9, 2013

Very nice hotel with very friendly staff.had a nice cyclonic trip as we were there for class 4 Imelda cyclone.helped the staff for that terrible cyclonic night.was our second holiday at this hotel and hope to have many more..food nice and traditional. regards to Mr Larose and all z staff and nice ladies at the restaurant.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cotton Bay Hotel

Address: Pointe Cotton, Mauritius
Location: Mauritius > Rodrigues Island
Amenities:
Bar / Lounge Beach Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Rodrigues Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cotton Bay Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
Cotton Bay Hotel is situated on the Northeast coast of Rodrigues Island, a dependency of Mauritius. Our hotel is located at Pointe Coton, one of the finest beaches on the island. Secluded and peaceful, Cotton Bay Hotel is the perfect holiday destination for those wishing to get away from it all.. Mostly all of our rooms are seaview (58 seaview rooms + 2 garden view family villas): 40 superior rooms, 10 honeymoon suites, deluxe rooms. junior suites and family villas ..The hotel provides the facility of a 3* hotel : Spa, beach grill, diving centre, car rental - bike rental - excursions, hiking, beaches ...and lots more ... more   less 
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Also Known As:
Cotton Bay Resort
Cotton Bay Hotel Rodrigues Island, Mauritius

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