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“Nice Family Hotel in Lake George” 4 of 5 stars
Review of Surfside On The Lake

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Surfside On The Lake
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400 Canada Street, Lake George, NY 12845   |  
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Special Offer
2015 PACKAGE 3 NIGHTS
Ranked #40 of 88 Hotels in Lake George
Long Island City, New York
1 review
1 helpful vote 1 helpful vote
“Nice Family Hotel in Lake George”
4 of 5 stars Reviewed August 4, 2010

Let me begin by saying if you are looking for high end accomodations in Lake George Village, you will be dissapointed. You have to go up the Lake in Bolton Landing for the Sagamore or others for that. (at $700/night) As for Surfside Inn, we found it to be just what were looking for in Lake George. We stayed in one of the 6 Lakeside rooms overlooking the beach and lake that had a terrace, so i cannot offer an opinion on the other rooms in the hotel as they have 4 different types The room was recently redone and was very nice, again not what i would call plush accomodations, but its Lake George. We had beautiful views of the lake mountains surrounding the lake.

The Location and the facilities were great and our kids loved to swim in the lake and pool and watch the boats go past. There is also a beach playground for kdis and they have coal bbq's that guests can use for cookouts on the beach. The Hotel also offers a prefect view of the Thursday night fireworks show. The hotel is a short walk into the main village and very close to the northway.

The cons of the hotel was even though the rooms were redone our bathroom door, did not close properly and the people staying above were very noisy as the ceilings and walls weren't really thick. In addition parking can be tough.

the pros far outweigh the cons for this comfortable Hotel. In addition by staying here we saved $52 on Great Escape tickets for four people. If you are looking for a good family hotel, this is a good place to stay.

  • Stayed August 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
    68
    78
    40
    22
    32
See reviews for
127
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Any
English first
Monticello, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2010

My family and I needed a getaway so we went to surfside in Lake George and thank god we did!!!! We had the most amazing time!!!! We had the package deal with meals and attractions included, what a deal!!!! The food was great everywhere we went and surfside treated us like family not visitors!!!! Anything we needed they took care of in a very timely fashion........We are going back next summer!!!! From now on when we go to Lake George surfside is and will be our choice of hotels!!!!!!! Thanks for showing my family and I a great time!!!!! We hope to see you soon!!!!!!

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seymour, Connecticut
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 2, 2010

I just got back from Surfside w/ my young kids - no complaints - I've been to higher end resorts and you pretty much get what you pay for. My issue is with the person (are you really a MANAGER????) responding to all of these complaints via this website...I am in the customer service business myself, and BELIEVE ME... you aren't doing Surfside any favors by your snotty retorts to customer complaints. Whoever you are, you need to brush up on your people skills or find another job! You obviously don't like the one you have.

  • Stayed July 2010, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saranac, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2010

My family spent our vacation in Lake George and we would not go to Lake George if we could not stay at the Surfside. The staff is helpful, the rooms are clean, and the pool and beach are second to none!! The location is perfect for walking into the village. Our best memories are of sitting in the lounge chairs near the lake enjoying the quietness of the lake and visiting with our children. The price was great and we tell everyone that is going there to stay there!!

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateauguay, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2010

We stayed in the Deluxe Lakefront View at the Surfside on the Lake. Two bedrooms for 5 adults, Large rooms and very clean. Lovely view of the Lake and mountains. Large washroom facilties to accomodate 5 guests. Bar fridge, microwave, coffee maker and toaster. Highly recommend this block of apartments if you plan on staying in Lake George. Willl surely return one day.

Stewart Family, Chateauguay, QC, Canada

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marion, MA USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2010

We have been coming here for the last 10 years!! There is no other place I would rather stay then here! The package plans are absolutely fantastic and affordable! (Six Flag Tickets are 50% off!!!) The Surfside itself, is... no words can describe! It is just fantastic!! The grounds are very well kept, the pool area is always clean, the beach is raked nicely every morning. The rooms are great!!! The breakfast here is GREAT!!!! You get a great variety from the buffet. The dinner package has a great selection of restaurants to choose from. I have not had a bad experience yet in any of these restaurants. Overall... what can I say, that the employees go out of their way to really make you feel welcome!!!
STAY HERE!!! YOU WILL LOVE IT!!!

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 20, 2010

We have stayed here in the past and always enjoyed it. You dont expect luxury at Lake George and overall the place was fine, but my son woke up with bed bugs all over his hands...gross! We stayed at one of the older rooms, but still unacceptable. Stay at one of the newer rooms for better luck.

  • Stayed July 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfsideonthelakelg, Manager at Surfside On The Lake, responded to this review, July 30, 2010
Surfside on the Lake takes the utmost pride in the cleanliness of our resort, whether it is one of our newer rooms or one of our older rooms. Our bedding quality is the utter most important & priority for this hotel. We have over 6,000 reservations every season and have never once had a complaint about bed bugs. We would appreciate contact from the guest concerning this matter.
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Additional Information about Surfside On The Lake

Address: 400 Canada Street, Lake George, NY 12845
Phone Number:
Location: United States > New York > Lake George
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Lake George
Price Range (Based on Average Rates): $
Number of rooms: 154
Official Description (provided by the hotel):
A family-friendly hotel in the heart of Lake George village. With a wide variety of rooms from a single bed to Suites overlooking the lake. The property is lakefront and has 233 feet of beach, a private heated pool, and numerous decks to relax on. We offer a wireless internet service around the entire property. ... more   less 
Also Known As:
Surfside On The Lake Hotel Lake George
Surfside On The Lake George

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