We planned a family reunion last December and booked a block of rooms. Upon arrival, I found out our room was in a horrible location and not near the rest of our group as promised. When my sister and I went to the desk to inquire about this, we were given the run around and eventually told that, "you get what you pay for." One of my cousin's reservation had been cancelled without his knowledge. Later that evening, while my stepdaughter sat in the lobby reading, she overheard staff talking about our family...how difficult we were, etc. etc. The bottom line is that while the location and views are excellent, the staff do not care about pleasing visitors. Imagine a teenager overhearing staff complain about her own family? She was in tears! I will not go back there and will not recommend it to my worst enemy. BIG DISAPPOINTMENT! Thank goodness our family had fun, in spite of this!
- Also Known As:
- Holiday Inn Resort Lake George Hotel
- Holiday Inn Resort Lake George Hotel Lake George
- Holiday Inn Lake George
- Lake George Holiday Inn
- Official Description (provided by the hotel):
- Visit our newly renovated hotel located in the heart of Lake George nestled in the Adirondack Mountains. Our Holiday Inn offers some of the most gracious accommodations in the Lake George area. We are a short walk to the Village of Lake George and all of its local attractions. We offer breath-taking views of the lake and mountains from our front door as well as from many of our guest rooms. Each well appointed spacious guest room and suite offers complimentary high-speed Internet access, 32 inch plasma TVs, refrigerators, microwaves, coffee makers and all the extra amenities you've come to expect from an upscale hotel. Our guests will enjoy the many activities and amenities our hotel has to offer including a heated indoor and out door pool and kiddies pool, outdoor hot tub, sauna, fitness center and game room. Outdoor activities including a basketball court, playground, shuffleboard, putting green, and chessboard. Coming this summer - Holiday Inn Resort, which also brings scheduled activities for children, outdoor big screen movies, concierge services and a kids' activity center. Whether enjoying a leisure stay or a business trip a friendly and knowledgeable staff is ready to ensure a comfortable and memorable stay. The Lake George Holiday Inn is conveniently located just off exit 21 of the Adirondack Northway. ... more less
- Reservation Options:
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