We stayed in an expensive room in Grand hotel and there was nothing grand about it. The room smelled so bad and was really worn. Upon check-in (which took too long), they said they could 't give us the rooms we arranged through bookings.com. They told us that it was Booking.com's fault not theirs even though we had a confirmation that was from them. They gave our family of four a room with one king bed and then told us they would send up a cot at no charge. WOW thanks but how about getting our reservation right. The pull-out sofa had no bedding for it either. The pool was dirty with trash strung around it. Pool towels were thread bare. This place was the biggest rip off!!! They even messed up our payments for the rooms we reserved. Double charging for the same room. What a mess!
- Official Description (provided by the hotel):
- One of the few area resorts open year-round, the Fort William Henry offers a variety of lodging accommodations with the perfect mix of historical elegance and today’s conveniences. There are three unique buildings to choose from - the upscale traditional grace of the Grand Hotel; the comfort of the Premium East Wing and the convenience of the Standard West Motel. All of our accommodations enjoy access to our extensive amenities, including an indoor pool with sauna and Jacuzzi, Olympic-size outdoor pool, several unique shops & boutiques, and three superb restaurants all on resort grounds. This historic Adirondack hotel is located on an 18-acre estate spanning the southern shore at the head of Lake George. A stunning location combined with beautifully landscaped grounds and world-class views of the many islands of Lake George and the surrounding Adirondack mountains. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Groupon, Priceline, Cheap Tickets, Orbitz, Odigeo, Hotels.com and Hotwire so you can book your Fort William Henry Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fort William Henry Hotel Lake George
- Fort William Henry Lake George