Back on August 13th, I sent a private message to both Porreca's Facebook page and a private email message to the email address stated in their website (firstname.lastname@example.org is what I wrote to since the link on Facebook to http://www.porrecasrestaurant.com takes you to a foreign website) . To this day, neither have been responded to. And here is what I sent without even a response from them: 'Hi... My husband and I came to your restaurant last Wednesday evening for dinner.... My husband is a local solo musician at the Boathouse on Wednesdays and he does not get a chance to eat dinner until after 8pm. We were both in the mood for Italian Food that evening... As we were driving by your restaurant at about 9pm, we noticed the sign out in front of your restaurant that stated 'Homemade Pasta/Seafood/Steaks'... That got my husbands attention, so we decided to stop and give Porreca's a shot... Seeing that there were people dining on the patio, plus there were multiple tables seated inside the restaurant, we figured that you were still open to serve dinner. Once we walked into the front door, none of the servers came to seat us for about 5 minutes, until the bus boy kindly took us to a table. As my husband and I sat there reviewing the menu, none of the servers bothered to even come over to us to take our drink order.... We also noticed that one of the female servers seemed out of sorts and did not look happy at all... After about ten minutes of waiting to be waited on for our drinks, we decided to go and take our business elsewhere, since we felt that we were not tended to and apparently were not important enough as paying customers.... We ended up going to Mama Riso's Restaurant and let me tell you their food was fantastic and the service there was top notch... I wish we could have said the same for your restaurant, but apparently that wasn't in the cards for us that evening....'
If you own or manage Porreca's Restaurant & Lounge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.