We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A very helpful staff at Wingate #30384” 5 of 5 stars
Review of Wingate by Wyndham Lake George

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Wingate by Wyndham Lake George to your Saves list
Wingate by Wyndham Lake George
2.5 of 5 Hotel   |   4054 State Route 9L, Post Office Box 432, Lake George, NY 12845   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Plan Ahead, Save 15%
Ranked #19 of 90 Hotels in Lake George
Franklin, Ma
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“A very helpful staff at Wingate #30384”
5 of 5 stars Reviewed July 14, 2012

Our recent stay in Lake George by my wife and I was made better by all of the hotel staff led by Ann-Marie Castellano, Their knowledge of the area, events and restaurants was outstanding and it provided us with some great choices. The rooms were clean and spacious. The grounds were well maintained. The pool was clean. And one of the best parts was the intoxicating aroma of fresh baked cookies when you entered the lobby at certain times of the day. All in all a great stay!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Wingate by Wyndham Lake George, responded to this review, July 16, 2012
Thanks so much for your positive review! The cookies get everyone they don't last very long either. I am so glad we could help you find things to do while you were here and happy you enjoyed Lake George. Ann Marie is great, very sweet and helpful and she thanks you for the compliment. Please come and stay with us soon and you will get 5 dollars off your stay as long as you have a non discounted rate. This is $5 off your rate for each night. Please print this and show us at arrival if you would like to apply the discount. Enjoy your summer hope to see you soon!!!!
Danielle



Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

795 reviews from our community

Traveler rating
    357
    245
    110
    50
    33
See reviews for
370
235
16
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2012

Friendly Staff, clean rooms, good breakfast(included)
Great value for the money. We would stay here again. Lake George area is beautiful.

Room Tip: I think rooms on the pool side have the better, more country type view.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Desk at Wingate by Wyndham Lake George, responded to this review, July 15, 2012
I am so glad you enjoyed your stay! Please come back again soon and enjoy your summer.

Danielle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmingville
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 11, 2012

My family recently stayed at the Wingate by Wyndham of Lake George. My first impression of our room was it wasnt clean and the AC was very loud. I actually found food crumbs underneath the couch! The first evening of our stay my son became sick with a fever and was crying very loud. I decided that we needed to leave because it was both unfair to my son and the other guests staying there who were surely not getting any sleep because of the noise. When I notified the desk around midnight that we had to cancel our stay because my son was sick the employee indicated he was going to charge us an early check out fee of $338.00 USC. He further stated Wingate must receive several complaints about a room to avoid the early check out fee and actually said that we should try and "stick it out". In addition, he told me if we had a problem with this fee for us to contact the director of sales Colleen. She referred me to the manager Kyle. I have attempted to contact him numerous times and left a voice message, but never received the courtesy of a returned phone call. In summation, I understand that its the policy of this facility to not refund money for an early cancellation, but it is my opinion that this is clearly an extenuating circumstance. I would not recommend you stay at this establishment. The Wingate by Wyndham of Lake George is obviously more concerened with money then their guests.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Wingate by Wyndham Lake George, responded to this review, July 15, 2012
I am sorry that your son was ill during your stay at our hotel. Thank you for your consideration for our guests. We try to go out of our way to create and enjoyable stay for all our guests. It is for this reason that we designed the hotel with extra thick walls to be able to block out the excess noise from neighboring rooms. I am sympathetic with your predicament. We handle customer situations on a person to person basis and we have found that our guests are pleased with a fair resolution.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 7, 2012

The hotel looks new. Our room was very spacious and very clean. Everything in this hotel looks new. No complaints there. The location is pretty good - just 1 mile from the heart of Lake George Village. So it's very quiet, yet within a short drive of all the action.

Here are some things I did not like considering the price range (paid 180+ tax per night after discount, the regular price was 199 + tax);
- The water in both pools was a bit cool including the indoor pool. It took some time getting used to it. It was too cold for my wife's liking. Also, the water in the indoor pool was kind of cloudy.
- The WIFI in the room was not very fast and often malfunctioned. I was told at the front desk that the reason for the WIFI problems was that too many people were using the internet since the hotel was almost full. They said that they plan to replace the provider. So, hopefully things will get better in the near future.
- The breakfast was a mess. Huge line of people and the hotel employees not able/willing to quickly accommodate the demand. The quality of breakfast items was also poor. At 10am sharp they started removing the food and equipment from the breakfast room although some people were still trying to grab more food as they spent a lot of time in line and did not have a chance to get their food even though they came before 10am. I wished I just skipped breakfast altogether.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Wingate by Wyndham Lake George, responded to this review, July 15, 2012
I am happy you enjoyed our hotel and your stay. The hotel is 5 years young and our house keepers do a amazing job with keeping everything up to our high standards. I appreciate your opinions and tips to make our hotel even better. We are in the middle of changing our interenet provider now, we do know the interent is a bit to slow. I am deeply sorry that the water was too cool. The pool is heated but the outdoor and indoor pool water shares so if it rains it may get a little cool. I am sorry your wife couldnt enjoy it. When it comes to our breakfast I am deeply sorry that the line was so long. When we are in sell out we just have alot of guest come down and for some reason almost all at the same time. Our breakfast employee most definately should have waited til the line had ended and i am sorry for that. We hope to see you back soon and enjoy the rest of your summer. We will definatley work on your concerns.

Danielle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
albany
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 2, 2012

The hotel is just off Canada street next to waterslide world,once you are at the hotel walk across the street and catch the trolly,for a dollar each way you can go into town and have a good time with out worry of driving back.The hotel is clean and the rooms are a good size,2 pools,business room and work out area.Th only cons to the stay,thin walls and the breakfast was just ok,need healty items in the mix.Otherwise no complaints....

Room Tip: Upper floor
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 23, 2012

i stayed one night here. rooms very good and comfortable, very large. good, basic breakfast buffet included in the price. my only concern was the AC system was noisy, but it was a hot evening/night. the place seemed mostly empty, i do not know why. nice location, some traffic noise.

Room Tip: as always, stay on the top floor. you want to face away from the highway.
See more room tips
  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Top Contributor
91 reviews 91 reviews
19 hotel reviews
Reviews in 47 cities Reviews in 47 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 8, 2012

Rooms are clean and large. Outdoor heated pool and small indoor pool and hot tub. Good breakfast with bacon and eggs plus the usual continental breakfast items. Also a waffle maker.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Wingate by Wyndham Lake George? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wingate by Wyndham Lake George

Address: 4054 State Route 9L, Post Office Box 432, Lake George, NY 12845
Phone Number:
Location: United States > New York > Lake George
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Lake George
#13 Romantic Hotel in Lake George
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Lake George 2.5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Wyndham, Expedia, Priceline, Hotels.com, Orbitz, Despegar.com and Hotwire so you can book your Wingate by Wyndham Lake George reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wingate By Wyndham Lake George Hotel Lake George
Wingate Lake George
Wingate Hotel Lake George
Wyndham Lake George
Lake George Wyndham

Owners: What's your side of the story?

If you own or manage Wingate by Wyndham Lake George, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.