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“You Will Be Satisfied” 5 of 5 stars
Review of Sun Castle Resort

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Sun Castle Resort
3178 Lake Shore Drive, P.O. Box 271, Lake George, NY 12845   |  
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Hotel amenities
Special Offer
Free Night
Ranked #33 of 90 Hotels in Lake George
Glasgow, United Kingdom
Top Contributor
88 reviews 88 reviews
33 hotel reviews
Reviews in 59 cities Reviews in 59 cities
89 helpful votes 89 helpful votes
“You Will Be Satisfied”
5 of 5 stars Reviewed August 21, 2012

We were in Lake George for two nights and had planned to stay at another property. We were immensely disappointed with our choice (please see my list of reviews if you would like to know which one it was) so we began a search around the area to see if we could rustle up a night elsewhere that was slightly better quality. We came upon the Sun Castle Resort and wondered if we should even bother to ask about prices because it looked quite expensive. We were pleasantly surprised to find that the rooms were actually very reasonably priced and we quickly booked a room villa for the night. A quick thank you to Debbie for helping this walk-in situation run smoothly!

The property itself is probably the most attractive one that I have seen in Lake George. There is a large grey stone building at the top of the hill overlooking the water and beneath it are the villas. They are lined up almost in tiers going down the hill and they are very attractive to look at even from the outside. Our villa was spotless and offered a stunning view of the lake and the mountains behind it from the balcony on which we enjoyed dinner. There is a propane grill outside of every villa which worked perfectly as well as a fully equipped kitchen. The beds were comfortable and this included the sofabed. If you read some of my other reviews, you will see that I am particularly hard on sofabeds because I am a tall, reasonably muscular person and I will usually sink down to the bars on a sofabed. Not this one. Nothing but mattress all night long.

The beach on the property is small but it's still fun to be on. You can go beyond the rope barrier and be alright. There was a goodly number of kayaks available for free usage as well as 2 rowboats and a couple or 3 canoes. One word of caution, if you decide to kayak, avoid the black paddles if they are still there; the middle connectors were broken and they would shift in your hand as you tried to paddle. A simple swap of paddles took care of this problem.

You may notice that I have not given full marks to the swimming pool. The only reason I did not believe that it merited full marks was that it was smallish and there was a rope down the middle separating the deep end and the shallow end which made it difficult to swim laps or, in our case, play Marco Polo. Also, the sign in the pool clearly said that the pool closed at a certain time (I forget exactly what time!) and we went to go swimming. After about 40 minutes, we were informed that the pool was closing then and that we would have to leave. It was done very politely by employee but this took place about 30-45 minutes before the posted closing time. He was very apologetic and said he understood the error on the sign and acknowledged that it needed to be fixed but it was still a little bit irritating. It was no huge deal though and a good word must be said about the cleanliness of the pool and the pool deck as well as the waterslide in the deep end. Another good thing, from this traveler's point of view, is that there was a legitimate deep end and not just 5 feet. I believe that it got to 8 or 9 feet. Let's just say that at 6'1" I was a long ways away from touching the bottom!

This property is certainly not the cheapest property in the Lake George region but I believe that during our stay, it was worth every penny we paid.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 3, 2012

We have stayed at Sun Castle for the past 3 summers and look forward to returning again! We love the Villas - 2 bedrooms at the back with a combined living room/dining room/kitchen in the front with a deck and view of the lake that is to die for! We've just returned (July 21- 28) and this year they'd made some great upgrades to our Villa with new carpets, furniture and a full-sized fridge which was a wonderful surprise. The Villas are not as shiny-new and stocked as the Townhouses but give that real cottage feel, and many are closer to the water as well.

The property is lovely with a nice pool with a spectacular view of the lake and nice private beach - it's small but there were many times last week we had it totally to ourselves. There are also a few playgrounds that my 6 year old son really enjoys.

The location is great - in between downtown Lake George and Bolton's Landing restaurants. We love Lake George - lots of great, old-fashioned family fun like the arcades, Six Flags and water park, drive in, fireworks every Thursday, lake cruises, mini-golf galore, batting cages...the list goes on - we never get through everything we want to do in a week! Plus last week we could barely tear ourselves away from Sun Castle so we spent a lot of time just vegging out and enjoying the property - the ultimate in relaxation!

We wouldn't consider staying anywhere else in Lake George!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niskayuna, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 31, 2012

We had a great time at Suncastle. I used to stay here when I was young and now I wanted my kids to experience lake George as well. It was everything I remembered it to be and then some. We rented a 'villa' close to the lake and it was just awesome. Beautiful unobstructed views of the lake ....two small private beaches to choose from and a heated pool with a waterslide that the kids loved. They had dockspace for our boat (paid extra) that was well maintained. And the staff was just as friendly and helpful as could be. We did have an issue with some 18-21yr olds hanging out in the "rec-room' after 10pm that were enjoying their nightly game of 'beer-pong' and getting a bit loud ....but I think the staff had a word witrh them after the 2nd night and they were well behaved until they left a few nights before us. Don't misunderstand, these young adults were not "Rowdy" or reckless....just having a good time...a few clicks down on the volume knob and all was well for everyone.
The staff did a great job of maintaining the property and pool area, yet being very low-key so as to not intrude upon the guests enjoyment. We even had some older family members visit one particular afternoon, and the grounds keepers shuttled the 'jerry's' up and down the hill in their golf-carts so they didn't have to walk to the cars....completely unsolicited! That was very cool of them...my parents were really impressed. Great Job! we already booked the same week next year.

Room Tip: The villas are older maybe 1960's-70's built. So the atmosphere and decor is a bit dated...b...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, Connecticut
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 31, 2012

This was our sixth time staying at the Sun Castle Resort. Obviously, if you read the reviews on this property you can see that this resort is the one to stay at when visiting Lake George. My husband and I normally stay in one of the villas. This year we had the opportunity to stay in one of the townhouses. WOW!!! I was not prepared for the comfort and, luxury. Not only do you have a double balcony but, the townhouses are equipped so that you feel that you are at home except you have a view of one of the most beautiful lakes in the universe. Every villa and, townhouse on this property has a direct lake view. Every year when we stay at Sun Castle we make new friends, This year was no exception,

God forbid you have an issue.... We don't but, if you do the woman that manages Sun Castle Resort is an angel. Her name is Debbie Regan. I am VERY selective in choosing friends and I do consider Debbie to be one of mine. We have stayed at many resorts around the lake over the years. Most owners/staff do not care how they treat you or, what you think of them relying on the fact that you can be replaced by another guest.. That is not true with Debbie or, the staff at Sun Castle. They are all sincere and, loyal. I would also like to thank Jimmy and Shannon for the outstanding job that they both do. In closing I will say it again, Sun Castle Resort is a second home for us.

Room Tip: All villas and, townhouses are great. Book now!!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Latham, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2012

Stayed a week in a modern, clean townhouse lakeside at Lake George -- Sun Castle Resort. The townhouses are spacious and private, with balconies on both ground and second floors. Blessed by awesome weather this past July, but I have to exclaim most of all, the staff was fantastic. Make a call and your requests are promptly answered. The lake views are unforgettable, and Lake George is a national treasure, mountain views everywhere on this 32-mile lake.

We dined one night at the resort's pricey restaurant, the Inn at Erlowest, had a private room with eight friends, and it was indeed a treat! Great service and food! The spacious balcony has incredible views of the Lake, with an outdoorI wood-burning fireplace that was great for after-dinner cocktails. If you have a high budget, stay in one of the exclusive rooms at the Inn, my wife checked them out and was very impressed.

We already booked for next year!

paul cardinal 518.669.7001

Room Tip: I can't give away all my secrets!
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2012

Gorgeous views, beach can only hold about 10 people, old boats, musty safety jackets, crappy paddles. No animals allowed, but owners large dog apparently doesn't count. Dog has full run of beach and docks, despite several small children crying with fear. Complaints to Debbie did nothing. If there is a party in the town homes, and there always is, you will not sleep in the villas. Would be better if updates to villas, AC, furniture and boathouse were made. During the 8 days my family stayed there several loud late parties occurred. After one wedding, a drunken bridesmaid decided to clump her way onto our villa porch and wouldn't leave.

Room Tip: There was a fitness center??
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  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island NY
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2012

Our extended family has been vacationing together at Lake George for the past 14 years and we have stayed at several different Lakefront spots over the years. We just returned from our second great year at Sun Castle and it could not have been better. We are 3 families who rent Villas 9, 10 & 11. These Villas are comfortable, clean, and provide all the necessities. Best of all is that all the Villas have amazing views from the outdoor decks. There is a huge lawn in front for the kids to play, and there are gas grills at every Villa. The accommodations were perfect. Other guests told us that the Townhouses are also fantastic.

In addition to the great accommodations, Sun Castle is the perfect place for a Lake George vacation. There is a great beach area for Lake swimming, fishing areas, kayaks and row boats, dock space for boats and jet Skis, a nice pool (with awesome lake views from the pool deck), and a free Monday evening barbeque.

Our 3 families consist of 6 adults and 9 kids (ages 25 to 6) and every member of the family had a great time, and we were all very sad when it was time to leave. We have re-booked the same Villas for next year. Debbie the manager and all members of the staff worked very hard to make certain we had everything that we needed. Do not hesitate to stay here for the perfect Lake George vacation.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sun Castle Resort

Address: 3178 Lake Shore Drive, P.O. Box 271, Lake George, NY 12845
Phone Number:
Location: United States > New York > Lake George
Hotel Style:
#4 Top resorts Hotel in Lake George
#10 Family Hotel in Lake George
Price Range (Based on Average Rates): $$$$
Number of rooms: 21
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Also Known As:
Sun Castle Hotel Lake George

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