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“Beautiful but disapointing” 1 of 5 stars
Review of Tea Island Resort

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Tea Island Resort
2.0 of 5 Hotel   |   3020 Lake Shore Drive, Lake George, NY 12845   |  
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Hotel website
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Hotel amenities
Special Offer
Americade Special 2015
Ranked #34 of 88 Hotels in Lake George
Ipswich, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Beautiful but disapointing”
1 of 5 stars Reviewed July 2, 2012

I booked via email enquiry and telephone booking only to arrive and find the agreed room was not available. The room offered was cramped and far from expected. Very disapointing after all the trouble of traveling and booking in advance.

Stayed June 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Tea Island Resort, responded to this review, July 4, 2012
We are sorry to hear that you were less than satisfied with your reservation. We strive to provide excellent service and leave our guests feeling as though we exceeded their expectations. We are very disappointed when we fall short of those expectations. Unfortunately, we had an unforeseen issue in the room that you booked with 2 queen beds. It is our policy to never rent a room that is substandard so we were forced to move your reservation to a different room type. We understand that this was not satisfactory to you and when you chose to not stay with us we decided to allow you to cancel with no penalty. Our property offers a beautiful view of Lake George with many amenities to keep you busy throughout your visit. We hope that in the future you will give us a try again. Please feel free to call me directly for future reservations so we can make sure that we not only meet your expectations but, exceed them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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57 reviews from our community

Traveler rating
    34
    15
    3
    1
    4
See reviews for
24
15
Solo
0
Business
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Lander, Wyoming
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2012

Excellent service, professional, friendly, courteous staff, great view overlooking the lake! Georgeous autumn colors reflected on the lake as we kayaked along the shore. In the evening we enjoyed relaxing by a fire at the water's edge...perfect...
Thanks Tea Island Resort for making our vacation fun and memorable. We will be back! :-)

Sue
Lander, WY

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darien, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 3, 2012

My wife and I went away for a last mintue getaway without the kids to celebrate our anniversary. We had heard about the new ownership at Tea Island and the hotel was highly recommended and justifiably so. Tea Island is a scenic charmer and is located right on the water! The owners gave us a warm greeting and made us feel special about our anniverary – the rest of the staff took great care of us during our stay. The rooms are very clean and comfortable. The hotel is located very close to the Village. We extended our visit an extra night based on the warm hospitality and will defintely be back in the future. I highly recommend Tea Island to anyone that is looking for a relaxing getaway.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 29, 2012

A spur-of-the-moment decision for a Memorial Weekend Getaway turned out to be the best choice...what a find! Room for two (but included a pull-out sleeper sofa for one; or, two small kiddies) was equipped with a mini-kitchen with fridge and the wonderful, helpful staff was the best! We'd rode up on our motorcycles and didn't have toiletries. The staff supplied us with what we needed for the weekend. We love that this place is laid-back and quiet, but just a short walk to bustling Lake George Village. Lots of water fun too right on the property with kayaks, paddle boats and a small sandy beach where the kiddies can swim - even a dock, so your buddy with boat can pick you up :-) And price can't be beat! We've DEFINITELY found the right place to come back to.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piscataway, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2011

Spectacular views of Lake George, right on the water. Clean, comfortable, all nessesary ameneties. Just a nice relaxing place. We'll be back for sure.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connecticut
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2011

Recently my husband and I have returned to the Lake George Region which we have revisited many times. This time we found the perfect place. quiet, clean and tucked away in a cove on the water was just what we were looking for. Newly aquired by a wonderful couple who were so pleasant and welcoming filled us in on some history of the resort.
Newly updated and clean we were equiped with a full kitchen, grills and a dock on the water which was so beautiful. Having rowboats , canoes and kayaks for use . If your looking for relaxing and quiet this is the ticket.
Close enough to the village with all the activities yet far enough away to enjoy the serenity of the lake.
Just the perfect number of units so there was no overcrowding . Thank you Tea Island for a vacation that topped the list. We will return without a doubt . Our new resort of choice

Room Tip: call ahead
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  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed August 30, 2011

We stayed for four nights and wish it could have been longer. The rooms were above standard for the Adirondacks- nice fluffy comforters and modern furnishings- more like a new Marriott than typical Lake George.. We had a flatscreen, a/c, large fridge, micro, coffee. The lake is the best, of course and the location couldn't be better. Room was spacious and clean and property well maintained. We loved the view from deck outside our room!Our kids enjoyed badmitton and canoe and peddleboating. This place is a great find! We love Lake George and have stayed at so many Lake George Resorts but this one stands out. We wish new owners the best and hope to be back next year!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tea Island Resort

Address: 3020 Lake Shore Drive, Lake George, NY 12845
Phone Number:
Location: United States > New York > Lake George
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites
Hotel Style:
Ranked #34 of 88 Hotels in Lake George
Price Range (Based on Average Rates): $
Hotel Class:2 star — Tea Island Resort 2*
Number of rooms: 13
Official Description (provided by the hotel):
Come join us at the Tea Island Resort on Lake George for an unforgettable vacation! Enjoy our sandy beach and swimming in the crystal-clear waters of Lake George. You can relax in the sun on our lawn or boat house deck with beautiful views of the lake and mountains. At the Tea Island Resort, You are just 1 mile from all the attractions, dining, entertainment and fun. The Lake George Trolley will pick you up and drop you off in town, so you never have to drive. ... more   less 
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