So we stay at the hotel (which we loved) and decide that instead of going out we'll just have dinner in the restaurant instead of driving back towards the outlets - bad idea. We had been downstairs earlier to check out the menu and the hostess told us there was a salad bar that came with the entrees. I love salad bars so this sealed it for me. We go back down for dinner and the host tells us there is no salad bar because it's off season. Ok people, know what's going on in your restaurant please. Strike One...then he proceeds to seat us at a table that is completely soaked because it has been wiped off but not dried. He doesn't even dry it or make an attempt to but rather just says do you want to sit somewhere else. The waitress comes over and says well someone didn't do their job did they and dries the table. That's all it would have taken Mr. Host...Strike Two - we both ordered the strip steaks with salad and baked potato. the salad was actually quite good, the potato was a potato and the acorn squash was tasty but looked like it was placed on the plate to divert your attention from the amount of gristle on the steak. I would say at least 1/3 of the steak was inedible and the part that was edible had no taste at all. When you have to spit pieces of steak into your napkin because it's all gristle, that's just gross. Our server takes our plates and then gives us the check - no would you like another drink, coffee, dessert? Strikes three and four and so on..At this point we were so disgusted we didn't say anything about the steak and just left. I am a HI rewards member and had received a 15% coupon (which I forgot to use that night). As I had no intention whatsoever of EVER eating here again, I found a table of customers at breakfast the next morning and gave it to them. I hope they had a better dining experience.
If you own or manage T.R.'s Restaurant, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.