I decided on staying at a Best Western for my Buffalo shopping trip because I have never had a bad experience at a Best Western... so this is a first for me. Don't get me wrong, the rooms were spotless and spacious. Everything I needed was provided for me. However, the staff were completely horrible and unwelcoming. Never once was I greeted, asked how I was or how my stay was, or even a thank you for our business. Next time, I will be staying elsewhere for my shopping trips. Somewhere where my business is appreciated and where customer service is a priority.
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- Also Known As:
- Lackawanna Best Western