I decided on staying at a Best Western for my Buffalo shopping trip because I have never had a bad experience at a Best Western... so this is a first for me. Don't get me wrong, the rooms were spotless and spacious. Everything I needed was provided for me. However, the staff were completely horrible and unwelcoming. Never once was I greeted, asked how I was or how my stay was, or even a thank you for our business. Next time, I will be staying elsewhere for my shopping trips. Somewhere where my business is appreciated and where customer service is a priority.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Priceline, Tingo, Hotels.com, getaroom.com, Odigeo, Venere and Otel so you can book your BEST WESTERN PLUS the Inn of Lackawanna reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Lackawanna Best Western