We rented 2 rooms..(both King smoking with Jacuzzi, and a cot in one of the 2 rooms) as we were in town for a weekend to visit family. I read the website on the inroom amenities to the fullest so I knew what to bring as there were 5 of us on the trip and space was a factor in the car. The rooms were average..for the MOST part clean (or so we thought!) Towels were dingy and worn..maybe need an upgrade but smelled clean. After going to see my daughter we ordered take out from the on site restaurant which was great!!!..We ordered 4 different burgers and a chicken sandwich, all came with fries and coleslaw as a meal. We spent less on this meal than we did on burgers the next day at MCDonalds and it was 10 times better!!! We also got coffee from the restaurant the next morning and that was great as well and very reasonably priced!! (About the same as your local convenience store) NOW to the unhappy stuff... The website clearly states in the room amenities that ALL rooms come with blow driers, alarm clocks etc.. (so naturally I left mine at home!!) There were NEITHER!! and upon asking the front desk lady (whom had clearly dealt with this problem before) she said to me "we dont offer these items in our smoking rooms & if you have a problem with that you need to take it up with the management" and she was very snippy about it! ( keep in mind that this is the same sweet girl that checked us in) I explained to her that it was false advertising on their web page and that I had a blow dryer at home that I would have glady brought had I known, and that I had to go and purchase one at their local Walgreens, she had nerve enough to tell me that it wasnt her problem!!! NOW onto the Jacuzzi TUBS..We used body wash in both tubs to create bubble baths with the jets and to our dismay in both rooms where the suds were was dirt or a black film of something?! Overall it was an okay hotel, just could use a little more attentiveness to certain things. Also I brought to their attention (not sure that they care) but the heater in our room worked in 2 positions, either OFF or very HIGH..nothing in between!! My daughters room right next door worked fine though.
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- Also Known As:
- Superlodge Kingston Hotel Kingston