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“Poor service” 2 of 5 stars
Review of Mariner's Harbor

Mariner's Harbor
1 Broadway, Kingston, NY 12401
+1 845-340-8051
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Ranked #39 of 194 Restaurants in Kingston
Price range: $8 - $29
Cuisines: American, Seafood, Family Fare
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Restaurant details
Good for: Families with children, Bar scene, Large groups, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Description: Mariner's Harbor is located at 1 Broadway in Kingston and is adjacent to the Kingston City Marina on the beautiful Rondout Creek. Enjoy dining either on the glassed in deck, the outdoor patio or the dining room.
Saugerties, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Poor service”
2 of 5 stars Reviewed June 13, 2013

We made a reservation for 6:30 and was told no problem. When we arrived they told us our table would be ready in a few minutes. Waiting over 30 min. with 3 children is unacceptable when you have a reservation. Children's food came quickly, but out orders took forever and the prime rib was tough and the chicken parm. was overcooked- cheese was burned. One of the shrimp portions was so small I though it was child size. Very disappointed. Hadn't been there for a while and now I'm not sure we will go back.

  • Visited May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal G, Owner at Mariner's Harbor, responded to this review, June 15, 2013
I am sorry for the less than satisfactory experience that you had at the restaurant. Thank you for your feedback and the points that you made will be discussed and actions taken to correct this from happening in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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137 reviews from our community

Visitor rating
    39
    50
    33
    11
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
San Jose, California
Top Contributor
86 reviews 86 reviews
53 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
“A great location, just ok food.”
3 of 5 stars Reviewed June 6, 2013

The location of this place on the water is perfect. The wait staff did well, but the food was just mediocre.

Visited June 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal G, Owner at Mariner's Harbor, responded to this review, June 9, 2013
Thank you for the feedback and I am glad that you enjoyed the Rondout district of Kingston. I am would have liked to know what it was you had so I could look into it because we hold our food standards and quality high. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
1 review
“Really 4 1/2 stars...very good food, very good everything”
4 of 5 stars Reviewed June 3, 2013

I and my wife often visit this really fine restaurant for our special occasions. Good food, good view, good service, good prices, great big drinks, good everything.
we had a nice talk with one of the owners to see why those many less than fair reviews. Really couldn't see why. A 4 1/2 star rating for a local Kingston eatery is fine & dandy with us. Get a table on the porch.

  • Visited May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal G, Owner at Mariner's Harbor, responded to this review, June 5, 2013
Thank you very much for your patronage and for the great feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pearl River, New York
Contributor
15 reviews 15 reviews
14 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“A Nice Restaurant on the waterfront”
4 of 5 stars Reviewed May 20, 2013

Pleasant place, reasonable prices and good food. This is one of several restaurants owned by the same family. Go on your birthday and get a free meal!!

Visited July 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal G, Owner at Mariner's Harbor, responded to this review, June 5, 2013
Thank you for your patronage and letting us celebrate your Birthday with you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuart, Florida
Senior Contributor
35 reviews 35 reviews
30 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
“Lively restaurant in revitalized Kingston neighborhood”
4 of 5 stars Reviewed May 13, 2013

I have eaten lunch here several times, both inside this spacious restaurant and outside in the patio area, where the surroundings have a European ambiance. The food has been good and the atmosphere is fun and lively. The servers are friendly and attentive, and the bartenders know their stuff. One of the best aspects of Mariner's Harbor is its location at the foot of North Broadway, just steps away from the walkway along Rondout Creek and within the rejuventated Rondout-West Strand neighborhood of Kingston.

  • Visited May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal G, Owner at Mariner's Harbor, responded to this review, May 14, 2013
Thank you very much for the positive feedback and we are very happy that you enjoyed the restaurant and also the Historic Rondout District of Kingston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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