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“Great Family Fun” 4 of 5 stars
Review of Pinegrove Family Dude Ranch

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Pinegrove Family Dude Ranch
3.0 of 5 Hotel   |   30 Cherrytown Road, Kerhonkson, NY 12446 (Formerly Pinegrove Ranch & Family Resort)   |  
Hotel amenities
Ranked #1 of 5 Hotels in Kerhonkson
Staten Island, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great Family Fun”
4 of 5 stars Reviewed January 21, 2013

I stayed at the Pingrove this past weekend with my grandchildren and they had a great time. From all the activities like tubing to horseback riding we were kept busy and having fun. The kids enjoyed the indoor activities like the pudding eating contest and the bull ring toss. Curtis our server was quick and efficient and Mike at the front desk was very helpful. The kids told me their favorite thing was the shows in the Bull Room at night. It was fun for all and we will be coming back in August.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner-Pinegrove, Owner at Pinegrove Family Dude Ranch, responded to this review, February 22, 2013
Thanks for staying at the Ranch and we are thrilled to have you all back in August! We have some great family specials in August, hope you will be able to take advantage of them. David
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866 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Brooklyn, New York
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 11, 2013

All inclusive ranch. Food is not quality food. They are under staffed. Dakota rooms are OKAY. Kids love all the activities. Indoor pool had way too much Chlorine. People are very nice. It has a little gift shop..

Room Tip: Book the Newly renovated Dakota Room!
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner-Pinegrove, Owner at Pinegrove Family Dude Ranch, responded to this review, February 22, 2013
Thank you for staying at the Ranch. Our menu is designed to imitate an Applebees or TGIF Fridays style food. Quick service, simple American fare served by our wait staff. The indoor pool clorine is delivered based on a automatic sensor, high use can spike the amount in the pool water. We will ask if the setting can be lowered while maitaining a safe level for swiming. We appreciate your comments and will work to make the ranch better every day. David
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Westbury, New York
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 9, 2013

We took advantage of Pinegrove’s Family Special for a 3 day 2 night stay December 27-29. I was able to add my teenage grandson for a very reasonable charge, so the entire cost was under $900. I have been visiting Pinegrove since the70’s but hadn’t been there recently. I wanted to see if it still had the charm I remembered.
We arrived two hours before check in, but our room was ready. I had an online code for an upgrade, so we ended up in a very large room in the Wyoming section with bunk beds and two full beds. There was a large center floor space, so we could move about freely without bumping into each other. This left plenty of romping space for our dog. Yes, dogs are welcome at no charge. The dog was free to go anywhere but the dining room (I did see a Yorkie in the snack area and a German shepherd in the bar.)
The bathroom was large and clean and well equipped with towels. The tub/shower had been modernized, but the sink was worn, had cracks and hot and cold faucets were reversed. The room door would not lock from the inside. The front desk sent someone within the hour to fix it. He removed the strike plate so that the lock would turn. The beds were comfortable with clean linen. The carpeted floor needed shampooing badly, so only the dog went barefoot.
Our first scheduled meal was dinner, but the resort has a very well equipped snack area that is open from 11:30 to 11:30. One can get hamburgers, cheeseburgers, soft ice cream, slushies, pizza, hero style sandwiches, soda, lemonade, water and more. It is impossible to go hungry. Coffee and tea are available in the front lobby 24/7, and they have a Starbucks located next to their small but well-equipped gift shop. Bloody Marys were served before lunch, and there was a cocktail hour at 5 (and a “coketail” hour for the minors. No charge for any of this, but tips were accepted.
Dinner is a sit-down affair at the same table each night. We had a choice of about four entrees along with appetizers and desserts. Portions were huge, and the food was surprisingly good. Service was prompt. If you didn’t want to eat in the main dining room, you could reserve a table in their Italian restaurant, “Tapaderos”. I had lunch there alone. They serve really good paninis. Breakfast is another huge dining room meal. They were understaffed for this, so service wasn’t as good.
The entertainment both nights was spectacular! It was designed to be kid friendly, but enjoyed by all. Ned Gelfars had an unusual juggling act, and Gemini dazzled with comedy, magic and ventriloquism. There is an indoor poor and mini golf area, but the room was too cold to enjoy these activities. There were many other things to do: laser tag, archery, rock wall climbing, karaoke, line dancing and crafts. There was something going on somewhere all the time. There are two lounges and an additional bar. Even the lounge singer was good.
My favorite outdoor activities were the snow tubing (you have to bring the tube back up the slope yourself, though) and the tractor ride around the lake. We saw the teams playing paintball (additional charge) and my granddaughter saw deer. This is a ranch, and I ride. It was icy and wet, so the horses were restricted to a trail ride. Now here is my biggest complaint: There were three of us plus one. I was told we would receive three rides, but my grandson would have to pay for his because he was an add-on.
He purchased three “1 ride per stay” tickets to go with our three 3 rides per stay” tickets. We were going to ride once each day we were there. When we went to sign up for the rides, I was told the three “3 rides per stay” tickets were for one ride for each of the three of us. This made no sense and it was not the understanding I had on the phone. Why didn’t we receive three “1 ride per stay” tickets if that was the case? The manager (Paul?) apologized for the “misunderstanding” but remained adamant about the number of rides. He explained that the previous policy had been one ride a day, but the policy had changed. The next day there were written notices all over the place about the change. This was so wrong, but the weather was so wet and cold that one ride was enough. However, he should have offered us at least one of the other two rides we felt we were promised. There were enough horses. The horses, by the way, looked well fed and well cared for.
All in all we had a great time. The resort accommodations are very worn, but everything except the carpeting is clean, the staff is friendly and the food is plentiful. We saved a lot not having to board the dog. Today I received a card from Pinegrove thanking us for ranching with them. It was a nice touch. My daughter and grandchildren want to go back in the summer. My sons and their wives may join us. I guess that says it all.

Room Tip: Wyoming has large rooms and is quiet.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner-Pinegrove, Owner at Pinegrove Family Dude Ranch, responded to this review, January 12, 2013
Thank you for spending time this winter Holiday at the ranch. We appreciate your comments...good and bad. The good, will be passe along to the employees, they work hard and I'm happy to pat them on the back for you. The bad...That's falls into my responcibility alone. Cracks in the sinks, we just recently found a solution that doesn't require replacing the entire vanity. Our staff are able to repair 2 per day and they look like "new" when completed. I have two men devoted to that task each week and expect to have all the effected rooms completed by Summer. Carpeting, as you could see we recently relpaced all the carpeting in the main lodge but some rooms absolutely need replacing. We are doing the worst rooms 1st, 1 per week. At a cost of $1,200.00 per room, my budget is streched to the max. In the last two years, 37 rooms out of 120 have new carpeting. The amount of ride certificated included in the Family of 3 Special you selected is being review to make sure the next guest doesn't have the same misunderstanding.

Pinegrove prides itself on being a family fun vacation and a great value. We are sending you a few complimentary ride certificates to be used during your next stay.

See you soon,

David O'Halloran
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CT
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2013

I am a regular up there and I have seen so much improvement. As for the people who say that they don't take care of their horses are dead wrong. Did you ever think that they are thin for a reason? With certain things horses get thin. I hate to hear that people think they are abusing these animals. I know for a fact that they LOVE LOVE LOVE all these horses there. I see it every time I go up and even make surprise visits to them in the barn. Horses may come and go there but they are treat with RESPECT more than I can say of some people. If you really want to find out why some of them are thin then ASK! Don't assume that they are mistreated. Get over yourselves. With Mikey O as foreman and Christina as assistant foreman things are on the up and up. Mikey has done an exceptional job with what he has been doing down there. I can't say enough on what he has done and will do in the future. As a matter of fact I can't wait to go up in March. We are not "blind" like some people think we are. Every day that I'm not at the ranch I wish I was. For horses are much more intuitive and friendlier than most people think and don't judge by looks of things but what's on the inside. So think of that the next time you want to post something negative about something you don't understand. That is ignorance.Yes it's your opinion but your not trying to sway people to not go. Let them go and find out themselves. I get ripped when I see things like that about this place and NO I DO NOT GET PAID TO WRITE THESE REVIEWS AS SOME PEOPLE THINK.

Room Tip: Depends on how close you want to be to the front lobby. I prefer the Dakotas but I also love the Mon...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner-Pinegrove, Owner at Pinegrove Family Dude Ranch, responded to this review, January 12, 2013
Thanks for being one of our "Regulars" at the Ranch. We think of you all as part of our extended Pinegrove Family! Your statements about "thin" horses is something that goes away with education. Our herd is loved by our wranglers and guest as if they are 4 legged children. When I visit my mom, I often think about the care & love given to our horses that have reached retirement age. She is in her mid 80"s, fraiil and has a hard time getting around, much like some of our oldest horses. These horses are not being riden, just enjoying a well deserved retirement. Our wranglers look for companion homes for these horses but many folks do not want the medical related cost of caring for these beautiful horses at the last stage of their life. We know that they are being treated with care and love...just like my mom.

See you soon,

David O'Halloran
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Farmingdale, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2013

Well where do I start? Professional and respectful staff whether it was at the front desk, bar area, sign-up locations, bingo etc... Rebecca and Barbara were both very informative and helpful over the phone. Daily events were pre-planned at the front desk for all guests, which made our day easy and stress free to plan. I did personally meet the owner, David who greeted us with a smile and a hand shake. If you want to take a pleasant vacation that's dedicated to fun for all ages, this is the place. An owner and his Ranch/Resort that doesn't operate based on greed, but has passion for what he does. Pinegrove is reasonably priced especially for all the accommodations that come with it. Their stables and horses are well taken care of and the wranglers are highly trained. We really enjoyed the instruction of Gloria for Line Dancing in the "Bull Room", we learned more with her in an hour then at the places back at home. The ice skating rink was a blast. For us our night ended with laser tag then a bon fire followed by an entertainer in the "Bull Room"(we had a wildlife exhibit-it was awesome). If your looking for a get-away with a significant other and/or the kids, you won't be disappointed. Furthermore, I would like to show my gratitude for the owner, David for his support for the "Sandy Storm" victims by rooming them at his resort to rid the chill in their bodies by the fire in the lobby and freeing their minds with laughter. Lastly, for his continued support of all members of the United States Military by offering discounted rates for all those who serve.

Thank You

Room Tip: The staff is great, just tell them what you are looking for and they will gradely direct you to what...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner-Pinegrove, Owner at Pinegrove Family Dude Ranch, responded to this review, January 12, 2013
Hey, I recall having the honor to speak with you for a few minutes when you were checking out. All of us at Pinegrove appreciate your kind words, but more importantly, we THANK YOU for your service to our country. Young men & women like you, sacrifice so that families like mine have the opportunity to strive for our own American dream.

Hope to see you again at the Ranch, stay safe.

David O'Halloran
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New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 3, 2013

Just came back from Pinegrove, where we spend 3 nights and New Years.
A nice place but desperately needs some upgrading. We had 2 kids with us, they loved everything, the pool, the horses, the sheep, the one chicken in the world that can be padded :).
The food was good. I wish they had a salad bar and some fruits for the kids. That would have been great. We actually drove to the little town to get apples and oranges.
Our waiter in the restaurant was horrible. he was always missing.. someone always had to take over for him.
The Italian pasta place was great. What a great idea. Great service there, the food was fresh and very tasty. You need a reservation.
I would recommend this place, however, I wish they upgraded the bathrooms. They are still from the 1971.
I also went for a hot stone massage. Great!!!!

Room Tip: Our room was Wayoming, nice location. Close to the pool and the deli.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner-Pinegrove, Owner at Pinegrove Family Dude Ranch, responded to this review, January 4, 2013
Thanks for being our guest and your comments. The Wyoming Rooms could use some TLC in the bathrooms. We have done 6 of the 30 rooms in that wing this year, new granit vanities, sinks, tiles, etc. It is our goal to get many more done in 2013. All of our renovations are done "in house" without staff, using a portion of each check-in bill to make Pinegrove a little better each day. Dakota, 24 Rooms, has been completed and now we will work on the remaining rooms. Unfortunately Hurricane Sandy, has changed some of our priorities. All of the internal building damage has been completed but we will have to address the damage to all of our roofs this Spring.

Trust that we take your comments seriously and will address each concern in time.

David O'Halloran
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Staten Island, NY
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 2, 2013

I have been going to Pinegrove Ranch for almost 25 years. It all started with my oldest daughter who adored the place and now with my younger ones (teens now). This was our first trip in the winter. We have been there for all the holidays throughout the years, so we decided to try New Year's weekend for a change. We were not disappointed. As usual, there were tons of daily activities and entertainment which, by the way, is all included in the price. You have Horseback riding, heated indoor pool, miniature golf, hay rides, snow tubing, ice skating and so much more (it would take up too much space to cover them all). The food is amazing. If anything, I think they over feed you. We tend to skip lunch so we can enjoy our breakfasts and Dinners that much more. Free cocktail hour (coketails for the kids), which also has snacks included. There is a snack bar that is open all day except during mealtimes. If you want to sleep late, you can always get something to eat from the snack bar. If you have kids, you don't have to worry about the kids getting bored. There is literally tons of things to do. My teens love going there also because it is a safe, fun place. They like to pretend they don't know us while we are there. They make friends fast and hang out with the other kids all day. I find it is also a beautiful place to take photos and go on nature walks (yes, even in the winter, as long as you bundle up). You will not be disappointed!!!

Room Tip: I personally prefer the Montana or the Dakota rooms. Santa Fe should be good too. It is far enough...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner-Pinegrove, Owner at Pinegrove Family Dude Ranch, responded to this review, January 3, 2013
Thank you, 25 years of thank you! The joy of working at a ranch is see previous guest return. It makes each of us that work at the ranch feel a sense of pride. Our goal has always been the same- family fun, casual ranch vacation at affordable prices. Guest come the 1st time to experience something different, they return because its a good value.

Big Thanks,

David O'Halloran
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Additional Information about Pinegrove Family Dude Ranch

Address: 30 Cherrytown Road, Kerhonkson, NY 12446 (Formerly Pinegrove Ranch & Family Resort)
Location: United States > New York > Catskill Region > Kerhonkson
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Kerhonkson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pinegrove Family Dude Ranch 3*
Number of rooms: 126
Official Description (provided by the hotel):
Family Dude Ranch. Packages include Room, Meals, Activities & Entertainment. Choice from Restaurants plus a Food Court for lunch and Free Snack Bar from 11am to 11pm. Horseback Riding, Hayrides, Indoor & Outdoor Pools with Doubleflume Waterslides, Kids Playground, Bouncing Pillow, Mini-Golf & More. Family Fun at Afforable Rates! ... more   less 
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Also Known As:
Pinegrove Ranch And Family Resort
Pinegrove Ranch & Family Hotel Kerhonkson
Pinegrove Ranch Resort

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