Before I begin the review, here is a rhetorical question. If one works in the service industry, shouldn't he or she be expected to deal with people in a friendly way?

The hotel from the outside is not impressive, but the room that we stayed in was nice. It had one king size bed and a very nice LG television. The room was clean and quiet.

We were there for a hockey tournament, so the place was booked with kids. This would mean that kids would be in the halls playing and having a good time. The woman at the desk who worked late Saturday and early Monday was anything but nice. She was constantly yelling at the kids, and she was miserable during the morning breakfast. She had a sour look on her face the entire time and acted like she was doing us a favor by being there. Not very nice--and not very helpful.

The parking was not very accessible if you did not get one of the few spots in the lot. The spillover lot should have steps leading to them.

Would I stay there again? Yes, because it is right across from the hockey rink. This makes the miserable staff bearable.

We stayed almost every weekend in September - we stayed in the same room each weekend. Each arrival we found our room to be clean and well appointed. If there were 2 upgrades i could suggest they would be this: the recliner in room left a bit to be desired. It seemed to be wasting away - unpadded and rickety. My large and in charge frame refused to sit in it for fear of taking her out for the count. And #2 - for as nice as everyrhing else is - I believe the tv's needed an upgrade. Surely they were good ebnough, but theres just something about a flat acreen hdtv that finishes off the experience. Staff were lovely - the full buffet breakfast was exceptional and more than expected! Make your own waffles, yum! Sausages, eggs, bagels, toast, muffins, donuts, fresh fruits... it was wonderful if you couldnt find something to satisfy your palate - youre prolly on some gluten free diet and should be bringing your own meals with you anyways!!
The pool was so nice! Warm - and not too deep. And #1 when it comes to a pool - IT WAS CLEAN! definitely didnt feel icky about swimming there!!! If i need to stay in a hotel in jamestown again, i will certainly look first @ the the best western... and at all costs do yourself the favor and avoid the ramada... no joke... im about to post my scathing review of that hotel next...

I travel a lot for my job- I officiate Ice Hockey across the East and Midwest. Great Hotel in my opinion. Rooms are clean, and staff is very nice. The breakfast is awesome here, with many food options. The rooms also include a fridge! A very big deal for me as I travel a lot and have a lot of drinks with me (not usually alcohol). Free wifi is a nice plus, and they have a nice pool area for anyone who has time to do so. In a great location in Jamestown, right in the heart of Downtown. Not the most up to date places but are clean and get the job done. If they renovated some parts of the hotel and rooms, it would easily be a 5 star in my opinion. Cannot comment on the value as I get the hotel for free (although we usually have to get cheaper hotels). Stayed here 2 times and both times never had any issue.