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“Good hotel, whether stopping over at JFK or as a NYC base” 4 of 5 stars
Review of Courtyard by Marriott JFK International Airport

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Courtyard by Marriott JFK International Airport
3.0 of 5 Hotel   |   145-11 North Conduit Avenue, Jamaica, NY 11436   |  
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Ranked #1 of 27 Hotels in Jamaica
Nottingham, United Kingdom
Top Contributor
114 reviews 114 reviews
88 hotel reviews
Reviews in 56 cities Reviews in 56 cities
89 helpful votes 89 helpful votes
“Good hotel, whether stopping over at JFK or as a NYC base”
4 of 5 stars Reviewed December 28, 2012

Stayed here for one night on quick trip shopping in NYC. Hotel has good facilities to enable you to get into JFK for your early flight. Front desk were on the money on arrival, courteous and informative. Rooms were good and bedding, etc fine.

Hotel offers bistro style food, which was fine for the price and proximity to airport. Not a lot to do in local neighbourhood, although we have used hotel in the past to get into Manhattan via Jamaica train station, without having to pay NYC hotel prices. Enjoyed yet again, and would stay again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review, February 23, 2013
sophielaura, many of our guests use our hotel in much the same manner you do - both to utilize the conveniences that our proximity to the airport provide when flying through JFK Internatinal Airport, as well as the convenience and value of using our hotel as an NYC base. As you know, our shuttle provides a complimentary transfer to the JFK Airtrain, which in turn connects to the Long Island Railroad. 35 minutes to midtown Manhattan from our hotel! We look forward to greeting you back to the Courtyard by Marriott at JFK the next time you are in new York City!
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356 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Michigan
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 19, 2012

While this is in a neighbood that doesn't have much to sight see, it was just what we wanted for overnight. The hotel sent an email the day before to explain the easist way to get their van transportation, so I only had to use the courtesy phone when I reached the pick up area for shuttles. It came in less than 10 minutes. The hotel has been redone with the new lobby and Bristo eating area for B,L and D. Both dinner and breakfast were delicious. I was a little leary since it didn't present as a full service restaurant. The beds were very comfortable and the room clean. ALL of the staff was friendly and wanted us to have a pleasant experience. As Elite members we were given a few perks which was nice. We had an afternoon flight and were allowed a late check out. We will be using the hotel on our way back so I have no hestations.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review, December 20, 2012
Thank you mlwlpt for sharing your thoughts regarding your stay in our hotel. I was pleased to read you enjoyed our stay, and our staff's friendly service! We look forward to greeting you back when you return through JFK at the end of your trip. For a list of things to do while in Queens, please visit the Queens Tourism Council for more information on area musuems, historical sites and attractions at: http://queensnyc.com/queens-tourism-council/.
We appreciate your choice of the Courtyard by Marriott JFK for your lodging needs when in the NYC-JFK vicinity!
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Whangarei, New Zealand
Top Contributor
395 reviews 395 reviews
31 hotel reviews
Reviews in 100 cities Reviews in 100 cities
305 helpful votes 305 helpful votes
4 of 5 stars Reviewed November 14, 2012

I have to say - as fussy and critical as I can be - this hotel has personality! Their shuttle service from Federal Circle station on the free Skytrain system is excellent! I had thought about a fitness stint, walking to the hotel but was glad I gave up on that idea!! While possible in theory, the extreme freeway traffic in all directions, and fumes are potentially fatal!!

Many of the hotel staff are black or hispanic and this adds a real dimension of fun to the place. I loved it, my Polynesian roots feeling at home instantly! So, the decor might do with a bit of a touch up but all in all, the place sings! I think the term is "sassy".

I had a room on the 14th floor and felt at home. So, the designer in me had a few ideas but, they are not paying me for that so, I made do with what I had!

Also, as a Marriott Rewards member, I got a bonus 500 points and a personal message from the manager. That's appreciation and I noticed!! So often, loyalty means a big ZIP, lip service and fantasy in the eyes of the "givers".

I also ate in the restaurant. Good grilled fish and vegetables with a kilojoule hit of warm, liquid chocolate cake and ice cream. I'm admitting it here: the description got me hooked but a good brisk walk for 90 minutes in the cool air will compensate!!!

Look... NYC is a great place but it ain't cheap. You want to pay more? Sure... Go for it... But, this place has earned a little spot in my heart. That's rare enough and worth a Gold Star!!! Try it.

Room Tip: I was amazed at the freeway traffic, so amazed I took a video!! So... Get a freeway view room!!!! Yo...
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review, November 30, 2012
Thank you for sharing your experiences in our hotel. I was pleased to see that you identified with our "personality" - as you point out a wonderful outgrowth of the diverse backgrounds that we all bring to the team. The team and I are glad you felt at home! I will also share your comments regarding your experience in our restaurant. They will be happy to hear you enjoyed the grilled fish dish. Thank you for choosing the Courtyard by Marriott at JFK. We look forward to welcoming you back to our hotel the next time you are in the NYC/JFK vicinity!
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Forest Park, Illinois
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2012

I stayed at this hotel in October 2012 for a business trip and this is the best hotel in the area. The staff is great, the food is wonderful and the property is nice and clean. I would reccomend this to anyone having to travel to the JFK area on business.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review, November 30, 2012
Thank you jspair for sharing your thoughts regarding your recent stay in our hotel. We were pleased to welcome you back! I have shared your comments with our team, so they can be as proud to read them as I was. We greatly appreciate your recommendation as well, word of mouth from our many satisfied and repeat guests is the best from of advertising we have. We are always proud when we hear we've achieved our goal of being the best we can be! Thank you again, we look forward to welcoming you back the next time your travels bring you to the NYC-JFK vicinity.
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Aberdeen, United Kingdom
Top Contributor
277 reviews 277 reviews
119 hotel reviews
Reviews in 122 cities Reviews in 122 cities
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed September 23, 2012

Airport hotels are often in the middle of nowhere and lack character. The Courtyard is 10 minutes by the excellent shuttle to JFK, but best entered late at night as there is nothing to see or do in the near area unless you have transport.
The hotel rooms are dated but reasonably sized. There is a bar / restaurant which has a limited menu. My wife's salmon had to be sent back as it was still cold in the middle, so I suspect that the microwave is the order of the day.
Staff are very good and friendly, and as the rest of the JFK hotels seem to be of similar quality, it is as good a place to rest as any.

Room Tip: arrive late and eat before you get there.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 19, 2012

I have (unfortunately) had to stay at JFK airports due to missed connecting flights which do not leave me enough time to go into Manhattan and stay in a real hotel. (So near and yet so far. Anyone who knows NYC knows that the trip from JFK can be a nightmare,) It was with much dread that I booked a last minute stay at the Courtyard. In fact, I had stayed here several years ago and would not have lasted the night had it not been for an ample supply of Ambien. It was with much surprise that I entered a room that was completely updated, with an amazing bed and a fully furnished and lavish bathroom. I even had a robe and slippers. This is nothing like any other Courtyard. It is really like a full service Marriott - and a nice one at that. The lobby is dinky, but the staff at the front desk are amazingly helpful which more than makes up for the wafting smell of burgers. The rooms are soundproof, not only against the planes but against the other guests (who, in my experience, have a habit of slamming doors at all hours.) Marriott sent me a review to do after my stay and I received a personal email from the housekeeping manager asking why I only rated the bathroom a 7 out of 10. (Answer: I just returned from the Mandarin Oriental in Las Vegas. The most absurd bathroom ever. Check it out for yourself.) This hotel is $20 more than the other airport hotels. Pay it. Trust me.

Room Tip: Ask for a quiet room on a high floor away from the elevators.
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee Vining, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 11, 2012

We stayed at the Marriott on our way to Africa from California, and again on our way back (July/August 2012.) During both stays the staff was amazingly helpful and gracious. We felt like we were at a five star hotel, even though the hotel is a nice but fairly basic location with all you need but nothing extra. What makes it a great choice when staying near JFK is that the staff goes out of their way to assist. We had an extra day on the way home, and decided to go into Manhattan. The desk staff at the Marriott located maps for us, and the hotel shuttle took us back to the airport to the train into the city, then picked us up again at the end of the day. The morning of our departure, we missed the shuttle to the airport and they made a special run for us so that we wouldn't be late for check-in. We will stay again if we need a hotel near JFK.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott JFK International Airport

Address: 145-11 North Conduit Avenue, Jamaica, NY 11436
Location: United States > New York > Jamaica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Jamaica
#1 Business Hotel in Jamaica
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard by Marriott JFK International Airport 3*
Number of rooms: 166
Official Description (provided by the hotel):
The Courtyard by Marriott JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC, convenient to Queens, Midtown Manhattan, Brooklyn & Nassau County businesses and attractions. Our 24 hour shuttle makes us perfect for stays the night prior to flying out of JFK or upon arrival to NYC. Take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to midtown Manhattan or points east in under 40 minutes. ... more   less 
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Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Courtyard
Jamaica Marriott

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