As sad as we were to have to leave our NYC vacation, the Marriott JFK made the transition home that much easier.

We had a 6am flight from JFK, so left our Manhattan hotel to stay a little closer to the airport the night before. This proved to be a GREAT idea.

We were warmly checked in at the reception desk and she did a great job of orienting us to the hotel and their services and answering any questions we had. The room was clean (it looks like they recently got new carpet) and the bed was very comfortable. We had a quiet night sleep which I appreciated since we were up at 3:30am.

There are no restaurants very close to the hotel, but luckily the hotel does have an onsite bistro type restaurant and we were able to get a decent dinner after checking in. They also have some grab and go food and a Starbucks coffee area. The rooms have coffee and a mini-fridge, but you can also get complimentary coffee in the lobby.

The best part of this hotel is their free shuttle to the airport which was VERY convenient.

An unplanned stay due to a flight miss , we just landed the last room for the night . Happy to get any bed after a long day of travelling . The following day as we went to use the shuttle to the airport , the hotel organised a taxi for us as one of the buses had a mechanical fault and the other was needed for flight crews . All done with a smile. Later that afternoon , I realised I had left an Ipod back in the hotel bedroom and after a couple of calls , Alex in security managed to track it down . 10 minutes later , I had it in hand at JFK as one of the team in the Marriott drove off specially to deliver the Ipod . Great honesty and excellent service.

I stayed here for one night whilst traveling between Sydney, Australia and Nantucket, MA. The day before I left, I received an email outlining how to find the hotel and also how to contact and find the shuttle bus service at JFK.

As invited, I rang the hotel from the courtesy phone at JFK and, 10 minutes later, the shuttle bus arrived. At the hotel, the staff were very friendly and gave me a lovely, clean and very quiet room as requested. Whilst it wasn't close to the city, the bistro offered good food at reasonable prices. The staff were genuinely warm and friendly and it was a pleasure staying there.

This hotel is perfect for those travelers who need a nice room near the airport and I would highly recommend them.

Reception not very friendfull. According to the webside they have a airport shuttle. But the shuttle only takes you to the air train station. So ad your air train money and some more time. Shuttle driver not friendly or helpfull.
We did go to Manhattan for the evening. Reception said when we return they will pick us up at Jamaica station we must just give them a ring. When we phone, they had a diffrent story. So we took an expensive taxi..