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“Surprisingly very good, cheap hotel” 4 of 5 stars
Review of Sleep Inn Jamaica

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Sleep Inn Jamaica
2.0 of 5 Hotel   |   177-08 Liberty Ave, Jamaica, NY 11433   |  
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Ranked #16 of 27 Hotels in Jamaica
Trinidad
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Surprisingly very good, cheap hotel”
4 of 5 stars Reviewed August 11, 2014

Stayed with my family for 3 nights, surprisingly the room was modernly furnish/clean, the bed was comfortable ("that's why the name is Sleep Inn lol") and breakfast was great. The only negative the room is very small not much room to move around especially if you have a lot if luggage. Will stay here again.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review, 4 weeks ago
Thank you for choosing to stay with us. We take pride in knowing you enjoyed your stay!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Monica Hutcherson
Front Office Supervisor
Sleep Inn JFK
7182977000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    19
    49
    41
    5
    10
See reviews for
26
37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 10, 2014

My wife and I have stayed here several times while visiting my daughter and new grandson. We have never had a problem during our stay that wasn't addressed promptly and to our satisfaction. I would highly recommend this hotel for a Queens/ JFK stay. The rooms are very clean, the price range is just over $100.00/nt. and the staff is very friendly and customer oriented.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review, November 16, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Worth, Florida
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 7, 2014

First I'm totally pissed at myself for staying there 3 days and totally forgetting about the free breakfast every morning. Doesn't help that it's staged in the basement where you can't see it, and I was rushing out every morning to work. So, can't comment on breakfast.

Room was small but clean and nice. Don't like that they give you 8 mini throw pillows to sleep on as opposed to 3 or 4 full sized pillows. Every time I tossed or turned, I was no longer on a pillow. It is across from the railroad so expect to hear the train passing.

With that said, it's conveniently located to LIRR - a 20 min walk. But the neighborhood is a bit sketch. Wouldn't stay here if it weren't for the close proximity to the rail. It's also a ways off from JFK. Almost 7 miles I think. But a shuttle is available every hour. Starting at 5am - so be careful if you're taking an early flight.

And it was CHEAP. Staff friendly. Not really understanding why I made a pot of coffee in the room on Monday, when I left on Thursday, pot had never been cleaned. So housekeeping lacking in that regard.

Overall, decent stay, But if you can afford to stay elsewhere, do it.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review, 4 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to sincerely apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Monica Hutcherson
Front Office Supervisor
Sleep Inn JFk
718-297-7000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2014

Very helpful staff. Enjoyed the Belgium waffles for breakfast. This hotel has complimentary pick up and drop from JFK airport (federal circle). Easily accessible by subway and public bus transport.
Worth staying here if you are in New York for a night or two.

Room Tip: Ask for room on higher floor.
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  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review, November 16, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Top Contributor
50 reviews 50 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 19, 2014 via mobile

This hotel was convenient to get to from jFK airport, comfortable rooms , nicely decorated and clean . The breakfast was very good . The only down side was the size of the room as it was quite tight for 4suitcases but we managed fine , there is also parking at back of hotel for guests . Decent stay for a short period of time.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, Front Office Supervisor at Sleep Inn Jamaica, responded to this review, 4 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Monica Hutcherson
Front Office Supervisor
Sleep Inn JFK
7182977000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SF Bay Area
Top Contributor
169 reviews 169 reviews
30 hotel reviews
Reviews in 59 cities Reviews in 59 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed July 17, 2014

We were looking for a place to stay the night before an early flight and this hotel fit the bill. The room was really small ... as in it was difficult to maneuver our suitcases. This didn't matter too much for us as we got there relatively late and left early - we didn't hang around in the room for anything. We had take-out delivered to our room for a late dinner. I think there might have been a breakfast in the morning, but we had to leave before that. The shuttle took us right to the airport.
This was just what we needed for the night before an early flight.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

So I'm a native newyorker, born and raised so I kind of new what to expect but I was pleasantly surprised extremely happy with my stay. The rooms are SMALL. But, again, Its NY. The area is not the safest but you can go out at night and you will be absolutely FINE. Jamaica ave is 2 blocks away and theres so much amazing food choices you wouldn't even guess ( carribean food) Not the best shopping choices but jamaica ave is a little gem of NYC a staple if you grew up here. Shuttle service sucks so call HOURS ahead but other than that staff is friendly, and its is extremely clean and me being OCD about cleanliness that says a lot. Jamaica ave is the hub of transportation so you can take the bus far out to LI or the subway to the city. Long Island rail road is right there as well for a more comfy ride to anywhere. If you're not familiar with the area it might seem like an absolute failure so do your research !

Room Tip: Hotel lobby is basically the basement, no real view of outside but ground level rooms block noise if...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review, November 16, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn Jamaica

Address: 177-08 Liberty Ave, Jamaica, NY 11433
Phone Number:
Location: United States > New York > Jamaica
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 27 Hotels in Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn Jamaica 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Sleep Inn Jamaica Hotel Jamaica

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