We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay for a night between flights” 4 of 5 stars
Review of Sleep Inn Jamaica

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Sleep Inn Jamaica to your Saves list
Sleep Inn Jamaica
2.0 of 5 Hotel   |   177-08 Liberty Ave, Jamaica, NY 11433   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #16 of 27 Hotels in Jamaica
Niagara-on-the-Lake, Canada
Top Contributor
123 reviews 123 reviews
26 hotel reviews
Reviews in 58 cities Reviews in 58 cities
154 helpful votes 154 helpful votes
“Great stay for a night between flights”
4 of 5 stars Reviewed November 12, 2013

We didn't expect the quality of service we received when staying here between flights one night last month. The front desk clerk was friendly and very helpful with restaurant take-out suggestions and the shuttle driver went out of his way to open the office downstairs and set up a table so we could eat our dinner with the friend we were travelling with. The rooms are small - too small for all of us to eat dinner in - but perfect for our needs in that they were comfortable, clean and quiet. With shuttle service and breakfast included in the rate, it's a great deal. It's true that the surrounding area isn't inviting - we didn't venture out anywhere but with restaurant delivery service there's no need to.

Room Tip: Rooms away from the street are quieter.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review, 4 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

123 reviews from our community

Traveler rating
    19
    49
    40
    5
    10
See reviews for
26
37
23
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New Jersey, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2013

Came here with my boyfriend for an overnight stay because we had to be somewhere in the morning and although it was a little awkward that the front desk put us right near the front desk - we were amazed with the nice decor. Looks newly renovated, however seemed a bit cramp. Small rooms but good for the price compared to a lot of hotels.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
Top Contributor
75 reviews 75 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 4, 2013

This is a great hotel for one night between airports in nyc. The rooms are medium sized, clean and not spent. they have king size bed and good shower. The wi-fi worked perfectly. Jesus, the driver who picked us up at the airport, deserves five stars for his positive attitude and willingness to serve. He took us to a restaurant at 10:00 at night and when it was closed, suggested another and picked us up at 11:00. The front desk staff was very responsible as I had sent two packages to be held for my arrival and they were there waiting for me. Both Savitri (sic) and Zemurray (sp?) at the front desk were more than attentive and interested.
My only druther is that we had to wait more than 30 mins at ?? circle for the shuttle.
I almost forgot, all this and breakfast for under $130 in nyc!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review, 4 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2013

NOT SAFE !!!! NO SECURITY!!!! PRONED TO ARMED ROBBERY!!!!!
The morning we came to check out my husband and I thought something seemed out of place, as the front desk staff and manager was acting strange. Only to have some one confided in us that the hotel was robbed few hours earlier by armed men. The scariest thing that it wasn't the hotels first armed robbery, and yet they refuse to have security on the premises knowing the area it is located in. SMALL ROOMS!!The size of the rooms are just to take a nap, very little space to move around. Was recommended by our friend to stay there as he said the front desk staff was kind and friendly. ALWAYs CHANGING STAFF!!!!!!!!To our surprise, there were all new staff, which made the check in process really long. When my husband and I inquired we were told that those staff members no longer work there. They confided that the staff turn over rate is really high. Which I think is starting to affect the quality of customer service given.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review, 4 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to sincerely apologize for failing to exceed your expectations. We have since made various improvements and changes.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Centereach, New York
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 26, 2013

The hotel was small, but clean. The room was excellent although a little small as well. Absolutely no complaints about the room. If you're not from NYC the area will definitely spook you. It's in an extremely sketchy area of Jamaica. This is the type pf hotel you go to if you are going to enter the hotel and not leave until you have to the next day.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dam914
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 23, 2013

Shuttle to JFK every....hour. Hotel located 15 min from Federal Circle.
Wifi....wasn't working September satuday 21 st ..... no compasation payout offered
The rudest front desk staff I had never experimented Spetember 20th at 11pm.

Spend $10 more and go to an other JFK aiport

AVOID AVOID AVOID !!!!

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review, 4 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to sincerely apologize for failing to exceed your expectations. We have since made various improvements and changes.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 19, 2013

I had a wonderful stay. Only draw back is the small room. The staff is wonderful and very friendly. I was at JFK waiting for my fligh when I realized I left my cell phone on the bed. I called the hotel and they said they would check to room for me. Houskeeping called my husbands phone to let me know they found it. They had their shuttle driver bring the phone to me at JFK. Now that's what I call good customer relations.

I grew up in the area, so if you are not from there, you will need to rent a car. Great place to stay!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Sleep Inn Jamaica? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn Jamaica

Address: 177-08 Liberty Ave, Jamaica, NY 11433
Phone Number:
Location: United States > New York > Jamaica
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 27 Hotels in Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn Jamaica 2*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Choice Hotels, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Sleep Inn Jamaica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn Jamaica Hotel Jamaica

Owners: What's your side of the story?

If you own or manage Sleep Inn Jamaica, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.