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“excellent service” 5 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.5 of 5 Hotel   |   356 Elmira Rd., Ithaca, NY 14850   |  
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Ranked #13 of 19 Hotels in Ithaca
ithaca
1 review
“excellent service”
5 of 5 stars Reviewed January 25, 2010

my girlfriend i stayed here for the weekend ,looking for resident and the staff was awesome and very friendly. the room very clean and we haven"t seen a comfort inn quite like this one and we've been to a few ...no complaints here ..

  • Stayed December 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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154 reviews from our community

Traveler rating
    20
    52
    39
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    18
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Modesto, California
Top Contributor
493 reviews 493 reviews
75 hotel reviews
Reviews in 197 cities Reviews in 197 cities
505 helpful votes 505 helpful votes
3 of 5 stars Reviewed October 17, 2009

We stayed here three nights while traveling around Western New York. I felt we got a good rate (50+ mature traveler). The lady who checked us in was very pleasant and helpful. I cannot remember her name unfortunately. We had problems with the toilet backing up and she was great about helping and offered to switch rooms for us, giving us a couple of options including an upgrade to a king suite at no extra charge. (We opted to stay in the room we had and deal with the toilet problem). This hotel is nothing fancy, but it met our needs. I believe they had upgraded some of the rooms although ours had not yet been done. The hotel was quiet, not many people staying the nights we were there. The location is okay at the edge of town. It is very close to Buttermilk Falls State Park and a few miles further to Robert Treman State Park, both very beautiful places and well worth a visit, especially Robert Treman. The breakfast area in the hotel is very small and I found there was not enough room to sit down on one occasion. The lady who managed the breakfast area was not very customer friendly. When I was finishing my breakfast one morning and it was about 10:00 a.m., she began cleaning the area, putting away food and a few people had just come in and were trying to get some breakfast items. She did not offer to help them get things, just kept putting the food away. Overall, not very friendly. Too bad, when most of the other people working in the hotel were more upbeat. So, to sum up; if you are looking for a basic hotel that is fairly satisfactory while staying in the nice town of Ithaca, this is a pretty good choice.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 13, 2009

This the most expensive Comfort Inn on our tour (>$200/night). We got a kingsize bed in the same room as the jacuzzi was! Besides that we had one chair, an office chair. The breakfast room was far to small for the amount of people that were in the hotel and the breakfast itself was very simple.
Altogether, no good "choice"!

  • Stayed October 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Radnor, Pa
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 2, 2009

We found the staff to be very friendly, the hotel clean, and the continental breakfast much better than most. It is also very pet friendly with a yard in the back that comes with clean up bags.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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South Carolina
1 review
5 of 5 stars Reviewed September 2, 2009

We stayed recently at the Comfort Inn in Ithaca and everything was great. Was worried after reading a couple reviews but everything exceeded out expectations. Staff was very helpful with directions and restaurant choices. Rooms were very clean. Breakfast had the usual choices, it was crowded at times but there were trays so you could go back to your room if wanted. They also had a nice little seating area outside if the weather was nice. Prices were a little high, but I guess that is to be expected for the area. In calling other hotels they were about the same if not less. Overall we had a wonderful stay and will definitely stay here again.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shelton, CT
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 24, 2009

Thread bare towels, dirty blankets. Ithaca College parents beware! Don't go here.

  • Stayed August 2009, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Shelton
1 review
1 of 5 stars Reviewed August 24, 2009

Our daughter is a freshman at Ithaca College. Ithaca is a college town, making hotel reservations difficult at times. We stayed at the Comfort Inn for a college open house last September and we were pleased. While it's certainly not a five-star hotel, it was clean and well-maintained.

Fast forward to August 2009, when we stayed there while bringing daughter to Ithaca College for the fall semester. We wound up in a "smoking room," which the staff claimed we had requested (neither my wife nor I have ever smoked) which, in addition to having an overpowering smell of cigarettes, had dirty blankets and linen that were either too old and threadbare or hadn't been changed from the previous occupants.

The hallways were dirty and the hotel seemed old and tired. Even the TV listing sheet and accompanying room literature were wrinkled and stained.

  • Stayed August 2009, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 356 Elmira Rd., Ithaca, NY 14850
Phone Number:
Location: United States > New York > Finger Lakes > Ithaca
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 19 Hotels in Ithaca
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Comfort Hotel Ithaca
Comfort Inn Ithaca
Ithaca Comfort Inn

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