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Comfort Inn: Traveler Reviews

2.5 of 5
356 Elmira Rd., Ithaca, NY 14850
Hotel amenities
Comfort Inn
Ranked #10 of 18 hotels in Ithaca
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92 reviews from our community

    Trip type
Traveler rating
    15
    34
    23
    8
    12
Date Rating
Scarsdale, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good value for the cost”
4 of 5 stars Reviewed January 23, 2013 via mobile

This is a basic hotel on a busy street near downtown Ithaca. Clean but simple rooms, heating was good and nice bathroom. Paper thin walls, we could hear the tv from the next room and loud talking. Thankfully they quieted down after we complained to front desk who was very accommodating. Nice breakfast was included. I would recommend for short stay.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, Director of Sales at Comfort Inn, responded to this review
February 11, 2013
Thank you for your comments regarding your recent stay with us. We make every attempt to listen to the concerns of our guests. We hope that when you return to the Ithaca area, you will stay with us again.
Best,
Jim McMann
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Yulee, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Nice”
4 of 5 stars Reviewed December 2, 2012 via mobile

My husband and I stayed here on our way to Niagara Falls. The room looked recently updated. The beds were comfortable and just what we needed after a long drive. We didn't eat in the local area because we stopped so late, but I did see several restaurants within a short drive on our way out.
The breakfast was good, normal hotel fare, but they had a waffle maker, which I love.

Stayed November 2012, traveled as a couple
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Ask Allison C about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, General Manager at Comfort Inn, responded to this review
January 9, 2013
Thank you for your kind response. The next time you come back, please try out Buffalo Wild Wings. You will receive 10% off your total order when you present your Comfort Inn key card.
Regards,
Jeff Burness
General Manager
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Chalfont, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good stay”
4 of 5 stars Reviewed November 14, 2012

Stayed here 1 night while taking my son on a college visit to Cornell and was pleased. Reading some of the other reviews, I wonder if we were staying at the same hotel. Our room was clean, looked updated, comfy beds, nice bedding and pillows, flat screen tv and good wireless internet reception. Front desk was helpful for check in/reccommeding local restaurant for dinner. I feel sorry for the folks who ate at the diner across the road if it was so bad, but I asked the front desk and he didn't recommend it but had a list of local restaurants to give me for various tastes and budget. Is close to a very commericial area (WalMart, etc) and chain restaurants or fast food if you want them (Five Guys Burgers is great, if you don't have those near you, try it). Breakfast included waffles, eggs, yogurt, etc. Typical and fine hotel for this class. Would stay again definately..

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, Director of Sales at Comfort Inn, responded to this review
November 15, 2012
Thank you for your positive response about our hotel. We hope you will stay with us again when visiting your son at Cornell. We also have a complimentary shuttle service to and from the University.
Best,
Jim McMann
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Leeds
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Terrible!”
2 of 5 stars Reviewed November 12, 2012

Travelling across New England we stayed in Ithaca thinking the lakes would have something to offer; what a mistake!
The hotel was brown and dark from the rooms to the corridors.

The staff were indifferent and eating anywhere nearby is impossible - what ever you do, under no circumstances eat in the diner immediately across the road.

Stopping here was the biggest mistake we made in a month long trip from Boston to Niagara Falls.

  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, Director of Sales at Comfort Inn, responded to this review
November 15, 2012
On behalf of the Comfort Inn, please extend our apologies for your recent stay. I have printed your response and addressed your issues with the staff. I hope when you are coming back to the Finger Lakes in the future, we will have the opportunity to improve our service. Please don't hesitate to contact me at 1-607-272-2126 if your have further comments.
Sincerely,
Jim McMann
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Top Contributor
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16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
“Nothing special but not bad”
3 of 5 stars Reviewed November 5, 2012

Every room I've stayed in smells like smoke but it's not a bad place. Clean and adequate. Why is it that all Comfort Inns are on the dumpy side? Decent breakfast although the rea is tiny and crowded. Stayed here because my kid is a freshman t Cornell.

Room Tip: Dont take room 123 which is next to he housekeeping/laundry.
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by saratogasue for Ithaca
Ask saratogasue about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, Director of Sales at Comfort Inn, responded to this review
November 15, 2012
Thank for your comments regardng your recent stay. I do apologize that your stay was not as you had hoped. I have addressed your concerns with our housekeeping staff. We hope when you are travelling to Ithaca again in the future to visit your son, you will reconsider staying with us again. We do have a complimentary shuttle service to and from the campus.
Best,
Jim McMann
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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Ithaca
Comfort Hotel
Comfort Inn Ithaca
Ithaca Comfort Inn
Address: 356 Elmira Rd., Ithaca, NY 14850
Region: United States > New York > Finger Lakes > Ithaca
Amenities:
Fitness Center Free Breakfast Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #10 of 18 hotels in Ithaca
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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