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“Good value for the cost” 4 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.5 of 5 Hotel   |   356 Elmira Rd., Ithaca, NY 14850   |  
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Ranked #11 of 19 hotels in Ithaca
Scarsdale, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good value for the cost”
4 of 5 stars Reviewed January 23, 2013 via mobile

This is a basic hotel on a busy street near downtown Ithaca. Clean but simple rooms, heating was good and nice bathroom. Paper thin walls, we could hear the tv from the next room and loud talking. Thankfully they quieted down after we complained to front desk who was very accommodating. Nice breakfast was included. I would recommend for short stay.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, Director of Sales at Comfort Inn, responded to this review, February 11, 2013
Thank you for your comments regarding your recent stay with us. We make every attempt to listen to the concerns of our guests. We hope that when you return to the Ithaca area, you will stay with us again.
Best,
Jim McMann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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129 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Yulee, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2012 via mobile

My husband and I stayed here on our way to Niagara Falls. The room looked recently updated. The beds were comfortable and just what we needed after a long drive. We didn't eat in the local area because we stopped so late, but I did see several restaurants within a short drive on our way out.
The breakfast was good, normal hotel fare, but they had a waffle maker, which I love.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, General Manager at Comfort Inn, responded to this review, January 9, 2013
Thank you for your kind response. The next time you come back, please try out Buffalo Wild Wings. You will receive 10% off your total order when you present your Comfort Inn key card.
Regards,
Jeff Burness
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chalfont, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 14, 2012

Stayed here 1 night while taking my son on a college visit to Cornell and was pleased. Reading some of the other reviews, I wonder if we were staying at the same hotel. Our room was clean, looked updated, comfy beds, nice bedding and pillows, flat screen tv and good wireless internet reception. Front desk was helpful for check in/reccommeding local restaurant for dinner. I feel sorry for the folks who ate at the diner across the road if it was so bad, but I asked the front desk and he didn't recommend it but had a list of local restaurants to give me for various tastes and budget. Is close to a very commericial area (WalMart, etc) and chain restaurants or fast food if you want them (Five Guys Burgers is great, if you don't have those near you, try it). Breakfast included waffles, eggs, yogurt, etc. Typical and fine hotel for this class. Would stay again definately..

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, Director of Sales at Comfort Inn, responded to this review, November 15, 2012
Thank you for your positive response about our hotel. We hope you will stay with us again when visiting your son at Cornell. We also have a complimentary shuttle service to and from the University.
Best,
Jim McMann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 12, 2012

Travelling across New England we stayed in Ithaca thinking the lakes would have something to offer; what a mistake!
The hotel was brown and dark from the rooms to the corridors.

The staff were indifferent and eating anywhere nearby is impossible - what ever you do, under no circumstances eat in the diner immediately across the road.

Stopping here was the biggest mistake we made in a month long trip from Boston to Niagara Falls.

  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, Director of Sales at Comfort Inn, responded to this review, November 15, 2012
On behalf of the Comfort Inn, please extend our apologies for your recent stay. I have printed your response and addressed your issues with the staff. I hope when you are coming back to the Finger Lakes in the future, we will have the opportunity to improve our service. Please don't hesitate to contact me at 1-607-272-2126 if your have further comments.
Sincerely,
Jim McMann
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chesterfield, mo
Top Contributor
96 reviews 96 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 5, 2012

Every room I've stayed in smells like smoke but it's not a bad place. Clean and adequate. Why is it that all Comfort Inns are on the dumpy side? Decent breakfast although the rea is tiny and crowded. Stayed here because my kid is a freshman t Cornell.

Room Tip: Dont take room 123 which is next to he housekeeping/laundry.
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, Director of Sales at Comfort Inn, responded to this review, November 15, 2012
Thank for your comments regardng your recent stay. I do apologize that your stay was not as you had hoped. I have addressed your concerns with our housekeeping staff. We hope when you are travelling to Ithaca again in the future to visit your son, you will reconsider staying with us again. We do have a complimentary shuttle service to and from the campus.
Best,
Jim McMann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, VA
Top Contributor
92 reviews 92 reviews
50 hotel reviews
Reviews in 46 cities Reviews in 46 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 31, 2012

Stayed here during first year parents weekend in October 2012. Everything was expected. The room was nicely furnished and clean. The hotel has interior corridors which we like. The breakfast provided was much better than I expected. My only issue was that this (pet friendly) room smelled like kibbles when we arrived. I guess that was left over from the last occupant. Also this hotel is located down on route 13 by Walmart (a little further than I would have liked from Cornell but not unreasonably so). Overall very pleased with stay here and would stay again if price was right (Ithaca hotels get unreasonably expensive during certain busy weekends).

Room Tip: Second story has windows. First story has patio doors that open up.
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, Director of Sales at Comfort Inn, responded to this review, November 15, 2012
We appreciate your positive revew during your stay with us for Parents Weekend. We do have a complimentary van service to Cornell University 7am-11pm daily when you return to Ithaca for your next trip.
Kind regards,
Jim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 25, 2012 via mobile

We picked this hotel due to the location, we had been hiking and it was the first hotel we came to. The front deck staff was extremely friendly and the hotel was quiet and clean. The rooms are a little dated, but comfortable and roomy. The price was reasonable. The only issue was that we had to drive for food, but the front desk recommended a great restaurant and it gave us an opportunity to see the town.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnMngt, Director of Sales at Comfort Inn, responded to this review, November 15, 2012
Thank you for comments from your stay with us. I have forwarded your kind words on to our front desk staff. Buffalo Wild Wings with walking distance from us and when you show your room key, you get 10% off your order.
We look forward to seeing you again in the future!
Best,
Jim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn

Address: 356 Elmira Rd., Ithaca, NY 14850
Phone Number:
Location: United States > New York > Finger Lakes > Ithaca
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 19 hotels in Ithaca
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Hotel Ithaca
Comfort Inn Ithaca
Ithaca Comfort Inn

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