We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Best Western University Inn Ithaca and Ithaca?

We'll send you updates with the latest deals, reviews and articles for Best Western University Inn Ithaca and Ithaca each week.

Best Western University Inn Ithaca: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 19 reviews
19 Reviews
5.0 of 5 stars
4
4.0 of 5 stars
7
3.0 of 5 stars
2
2.0 of 5 stars
2
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#8 of 17 hotels in Ithaca
Show Hotel DetailsHide Hotel Details
Description: Off Rt 79; adjacent to Cornell Univ; 3 mi from downtown. This description is based on information provided by the hotel.
Address:
1020 Ellis Hollow Road
East Hill Plaza
Ithaca, NY 14850-2808
Check Rates: $199 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Best Western University Inn Ithaca

( 8-12 of 19 )
“Awful experience”

Best Western University Inn Ithaca

Save Review
1 of 5 stars
New York
Apr 17, 2007
1/2 found this review helpful

I stayed at the Best Western hotel in Ithaca for two nights. You should consider my experience as 1. I know the area since I graduated from Cornell a few years ago and 2. I'm not picky about hotel rooms as I've stayed in hundreds due to travelling for sports. While the actual room is OK, I had the worst experience ever as it involved fraud and poor management. While I booked ONE room for two nights, they used my credit card to charge me for an additional room for one night(at the highest rate - no less). I noticed the additional charge the following day. I called the hotel, but they would not refund the $191 (for one night) because I was a "no show". This is despite the fact that I stayed at the hotel that night and paid for a room. I stated that we made a reservation for one room for two nights and that there must have been an error on the part of the desk attendant because there is no reason I would have booked two rooms. The manager acknowledged that there COULD have been an error, but he would not refund my money because they could have rented the room to someone else. I've since filed a complaint with my credit card company. The hotel is indepedently owned and operated so my calls to the Best Western headquarters were shrugged off. Before you book here, I recommend that you try other places: Courtyard by Marriott, Embassy Inn, Hampton Inn, Hilton Garden Inn and The Super 8 (my parents stayed here for graduation - it was fine). If you are willing to pay the extra money, I suggest you stay at The Statler Hotel or La Tourelle.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BigRed01's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Age group: 25-34
Member since: April 17, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very nice stay”

Best Western University Inn Ithaca

Save Review
4 of 5 stars
Rochester, NY
Mar 19, 2007

My husband and I had a very nice 3-night stay here over President's Day weekend (February). We stayed in the 400 wing (thanks to an earlier reviewer's comments); room included gas fireplace and jacuzzi, and king size bed. Room was spacious; would have been better if it included a small table. The only problem we had was regulating the heater; when it was on, it ended up being about 75 degrees! Continental breakfast was more than adequate: it included fruit, juices, cereal, yogurt, bagels, muffins, coffee, instant oatmeal!
The hotel is convenient to Cornell campus, downtown Ithaca, and Pyramid Mall (short drives away). We will stay here again!

  • This TripAdvisor Member:
    • Liked — spacious room and bathroom
    • Disliked — room heater was hard to regulate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisiesmom's Summary
Date of Stay: February 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Much Better than Expected”

Best Western University Inn Ithaca

Jan 14, 2006
4/4 found this review helpful

I was pleasantly surprised by my stay here. Three years ago, I found this hotel to be dingy, and was only staying here again because of its proximity to campus. As another reviewer suggested, ask for a room in the 400's, a newer wing. The rooms here are large and clean (though I did find gum on the back of the bed while I was searching for an electrical socket). Also, a free wireless Internet connection! The staff was polite and all my requests for shuttles to campus were fulfilled in a timely manner.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicaelaLynn's Summary
Date of Stay: January 2006
Member since: January 14, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Do not give this place your business”

Best Western University Inn Ithaca

Save Review
1 of 5 stars
various
Sep 17, 2005
7/7 found this review helpful

I stayed there for 2 nights while visiting Cornell. The phone in my room didn't work. The closet door wouldn't open or close. The batteries in the TV remote control were held in by a piece of strapping tape. When I tried to open the window in my room, the handle came off in my hand. The bathroom door was plastic and partly caved in. The hair dryer in the bathroom had been replaced with a smaller model, but they didn't fill in the large hole left by the previous one. The toilet ran. The "complementary breakfast" area was overrun with people, so even if I had wanted weak coffee in a styrofoam cup and a microwaved pastry, I wouldn't have been able to sit down or even stand there to consume it.

This place needs a major overhaul. Until that happens, don't stay there.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
heads26's Summary
Date of Stay: September 2005
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Over night at Ithaca”

Best Western University Inn Ithaca

Jul 31, 2005
2/3 found this review helpful

70's style hotel...good, clean, funky room with a cathedral ceiling.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
njteech's Summary
Date of Stay: July 2005
Member since: July 31, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Best Western University Inn Ithaca

( 8-12 of 19 )
Travelers Who Viewed This Property Also Viewed
Location: Ithaca, NY
$115*
Check Rates
Location: Ithaca, NY
$183*
Check Rates
Location: Ithaca, NY
$127*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Best Western University Inn Ithaca? Share your experiences!

Do You Own Best Western University Inn Ithaca?

Best Western University Inn Ithaca Address

1020 Ellis Hollow Road, East Hill Plaza, Ithaca, NY 14850-2808