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BEST WESTERN University Inn: Traveler Reviews

2.5 of 5
1020 Ellis Hollow Road, East Hill Plaza, Ithaca, NY 14850-2808
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BEST WESTERN University Inn
Ranked #9 of 18 hotels in Ithaca
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149 reviews from our community

    Trip type
Traveler rating
    29
    58
    28
    20
    14
Date Rating
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
“Good Rooms, broken heater”
4 of 5 stars Reviewed January 30, 2013

The rooms are spacious and clean. The bathroom was nice. We requested a room with two double beds and a one couch so there was plenty of space for us. Breakfast was included and pretty standard. Some eggs, some sausage, juice, muffins, cereal and good tea selection. Our heater was broken so our room was called. They couldn't fix it but they offered to switch our room. By that point we were too spread out to bother moving all of our stuff. It's close to a grocery store, pharmacy, good sandwich shop, and good restaurant.

Room Tip: Request the double beds with the couch.
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
80 helpful votes 80 helpful votes
“Best Eastern University Inn”
4 of 5 stars Reviewed January 28, 2013

Bit of a misnomer in the hotel name, its actually south east of the university, more east though a little bit south, but its all good. Actually its very good. This place was recommended to me by a good friend who was getting married on campus and told us not to be fooled by the name, its a very nice best western. Ithaca is not much of a city, more like a large town, or even village, and the hotel is located somewhat close to the sights. Though granted there is not all that much in the immediate area, a pizza shop (i think) and a few craft stores and a nice bagel breakfast and coffee place nearby. The hotel is quite nice, its only 2 floors and can be accessed by the street, so its kind of motel style but nicer; rustic is a good term to describe. While I did lounge out at the pool (outdoors) I did not get to go in for a swim, and I did not check out the gym. Since only 2 floors (i forget if there was a elevator) its very long and narrow, but there is parking all around, so you can get your room key and park close to your room. Rest assured, there was no outside noise, and the bed was average/comfy. There is a "woody nature" theme to this place, some rooms even had fireplaces. The breakfast had basic items, but plenty of them and displayed very nicely. There was not a abundance of seating (its served in the lobby/lounge) but it may have seemed crowded only because it was full of people from the wedding. I believe they had a computer for guest use. According to this site this place ranked middle of the pack for ithaca hotels. Im surprised; there didnt seem to be many of them in this town, I wonder what could have been better then this one, It was a bit more money then typical best westerns but this one was better then best western, it was best eastern.

Room Tip: id imagine a room with a fire place in the winter time would be nice and cozy
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, Connecticut
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
48 helpful votes 48 helpful votes
“Lot of rooms and convenient”
3 of 5 stars Reviewed January 19, 2013

I booked this place to take a break en route to Niagara Falls. We reached here after a hectic day in Catskill Mountains. Situated on the university campus, the 300 room hotel is spread out over a large area and hence keeps the crowd filtered at different times.

Though the rooms were spread over a large area, the parking areas are conveniently located. Rooms were clean and fresh when we checked in. The rooms had high ceilings and were practical in design. Beds were comfortable with an additional sofa bed to make it comfortable for families with kids. The only hitch we felt was that the bathrooms didn’t have exhaust fans. The staff was friendly and helpful.

During breakfast hours, the staff was very efficient in managing the spills and refills. However it takes a bit of walking in open air to get to the lobby for breakfast, if you are the kind who wears minimal stuff to grab the morning food. Overall, we got good value for money and it suited our travel plan and budget

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exmore, Virginia, USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Best Western

Ask HELEN P about BEST WESTERN University Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
East Aurora, New York
1 review
“please! get new beds please!”
2 of 5 stars Reviewed December 17, 2012

Please! get new beds we always stay here every thanksgiving. to visit family in Dryden. We had a room with 2 full beds and a sofa sleeper. The beds where in so bad a shape you could feal springs in your back. The rooms are big enough to have 2 Queen size beds in every room and a sofa sleeper. The Heater/AC UNIT from Hell WAS SO LOUD you had to leave the tv on to drown out the noise to try to sleep! The breakfast was good . The workers are nice and kind . The rooms are clean. but old looking.please update its time to. we would like to come back in the summer we hope you update . thank you for your time. The Pigeon Family From East Aurora NY.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Roger P about BEST WESTERN University Inn
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Additional Information about BEST WESTERN University Inn

Also Known As:
Best Western University Hotel Ithaca
Best Western University Hotel
Best Western Ithaca
Ithaca Best Western
Address: 1020 Ellis Hollow Road, East Hill Plaza, Ithaca, NY 14850-2808
Phone Number:
Region: United States > New York > Finger Lakes > Ithaca
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 18 hotels in Ithaca
Price Range: $$
Hotel Class:2.5 star (2.5*)
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