Booked a non-smoking room via Orbitz at this property. At check in, the clerk tried to trick me into thinking that I was getting a non-smoking room, which was not the case. It was a smoking room and reeked of tobacco (with a sickening overlay of room fragrance).
Went back to the desk and was told "Sorry, you booked and prepaid through Orbitz, so there is nothing we can do, we are completely sold out." Of course, while I was standing there, other people were still checking in.
So, the bottom line is this - if you make your reservation through Orbitz, you get what you get. I will never do it again and now you have been warned!
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton® Ithaca hotel is the only all-suite hotel in Ithaca, New York. Situated in the heart of the beautiful Finger Lakes Region, our hotel offers central hotel accommodations for both extended stay and short-term guests, that's near some of Ithaca's main attractions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hilton Hotels, Cheap Tickets, Orbitz, getaroom.com, Hotels.com and Agoda so you can book your Homewood Suites by Hilton Ithaca reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Homewood Suites Ithaca Hotel Ithaca
- Homewood Ithaca
- Ithaca Homewood Suites