I stayed here while attending a business meeting. It must have been during a break for the students as the campus was not overwhelmed by people. This made it nice to walk around the campus and admire the architecture.
The Statler Hotel was a very nice stay. The service was outstanding. All employees were courteous and friendly. The rooms were immaculate which was refreshing.
I had some issues with allergies to the down comforter and pillows. The Housekeeping staff were very quick to rectify the issue by replacing the bedding with hypo-allergenic pillows and blankets.
Upon reading the Statler information books located in the rooms, it was noted that the front desk staff would mail any basic letters, etc for the guest. I asked them to mail out post cards on 2 different occassions with 2 different front desk empolyees and they both seemed confused by my request. However, each one did in fact mail out the post cards without any issue other than the original look of confusion.
As far as an upscale hotel, The Statler does meet the expectations. The valet and bell hops were wonderfully helpful and respectful. They were mindful of my needs and requests and accepted my requests without issue.
Overall, it was a very pleasant stay. I was surprised that there wasn't a pool for a hotel that is upscale.
The restaurants were quite nice and very accessible to anyone.