Centrally located in downtown Ithaca, close to restaurants and the Commons, this hotel is sure to be a popular choice of business travellers. I found the room less than comfortable -- bathroom was small and could have used an update; lacking humidity (in late November) made the room unusually dry, staticy; additionally, some dtreet noise could be heard in the early morning as nearby bars began closing, water from other nearby rooms' toilet function could be heard at all hours. Smaller annoyances (which tend to add up when travelling on business): the television reception was poor, necessitating a call to maintenance and a cabel changed; the bedside phone required that the cord be held into the handset in order to function without disconnection. When booking directly with Hilton, as I did, note that breakfast buffet is about $10 (sans gratuity) if not included in your room rate. Valet parking was effortless, efficient, and inexpensive. Overall, average value but likely one of the better properties available in central Ithaca.

This was my third time staying at the Hilton Garden Inn in Ithaca and each time it has been fantastic. The hotel is practically brand new and is well-maintained. The rooms are spacious and what you'd expect from a Hilton Garden Inn. The staff was tremendously helpful, from Melissa, one of the managers who assisted with my reservations to Lisa who checked me in, they made sure I was comfortable and aware of the amenities offered by the hotel. During this particular visit, the City of Ithaca had closed the garage for maintenance, so they told me exactly where to park. Fortunately, I didn't have to use my car much, so it was not an inconvenience for me, but they had a shuttle to get me what I needed. One of my favorite aspects from the hotel is that there's a 24 hour "pantry" in the lobby so you don't even have to leave the property to get what you need.

I come to Ithaca at least once a year and whenever I'm in town, there is no question that I'll be staying at the Hilton Garden Inn.

I just stayed overnight at the hotel for a second time. The rooms are everything you would expect from Hilton. The only problem I encountered was the parking. Usually, you can park right across the street but because the lot is undergoing construction you have to walk. Not too far, but it is an inconvenience. The hotel does offer a shuttle, but that can be an inconvenience as well. Overall, the hotel was very nice. Plush bedding, clean rooms & accommodating staff.

So this was our second time staying here - both stays were consistently great. We were welcomed back which being almost a year apart left a warming impression on us. The gentleman who checked us in was very polite and informative. Annie (I think I have her name right), one of the servers in the Breakfast Room is a perfect example of what tops off a hotel stay - she served us last year too and always went out of her way to make sure our breakfast was exceptional and treated the other guests with the same care. We ordered Room Service again for dinner from the Irish Pub on site - great food and friendly staff. Overall, the hotel is the perfect location for visiting Ithaca and the surrounding area - we'll be back for sure.