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“Good place to stay near Watkins Glen and Corning” 4 of 5 stars
Review of Holiday Inn Express Elmira Horseheads

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Holiday Inn Express Elmira Horseheads
2.5 of 5 Hotel   |   2666 Corning Rd., Horseheads, NY 14845   |  
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Ranked #7 of 10 Hotels in Horseheads
Punta Gorda, Florida
Top Contributor
260 reviews 260 reviews
43 hotel reviews
Reviews in 105 cities Reviews in 105 cities
102 helpful votes 102 helpful votes
“Good place to stay near Watkins Glen and Corning”
4 of 5 stars Reviewed July 29, 2014

My wife, granddaughter and me took a trip to visit the Corning Glass Museum and the Watkins Glen State Park. We stayed here because it was close to both and reasonably priced. We made a good choice. The hotel is about one half hour drive from each place. The place was what we expected from Holiday Inn Express. It was clean and comfortable with easy access. The breakfast was good with a good selection of items. We would stay there again if we were in the area.

Room Tip: Stay on the side of the hotel away from the interstate. We did not hear any noise at all.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review, July 30, 2014
Thank you for your review Radmrjg. We appreciate you taking the time to leave feedback regarding your recent stay at the Holiday Inn Express Horseheads. We hope that you, your wife and your granddaughter enjoyed your visit to the Corning Museum of Glass and Watkins Glen State Park! We agree that we have an ideal location for traveling to the many area attractions in the Finger Lakes. We are also glad that we were able to meet your expectations. We hope that you will make the choice to stay with us again if you are back visiting the area!
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76 reviews from our community

Traveler rating
    12
    38
    14
    7
    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Hermitage, Pennsylvania
Top Contributor
51 reviews 51 reviews
7 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 24, 2014

In looking for a good place to stay near Watkins Glen, we found a spot at the Holiday Inn Express Horseheads. I have no idea how this town received its name, but I want to learn more.

The hotel was in line with the travel time we allowed for our stay, and rooms appeared clean, well-appointed and spacious. One deterrent to our stay was the scent of cigarette smoke on what should have been a non-smoking floor. Not a deal-breaker, but not a good thing, either.

The faucet in the bathroom sink ran loudly no matter how much water ran from it, and the shower head perched very low on the wall, requiring people over 5'10" to duck to to use it. We are that kind of people. The bathroom had a very low ceiling, not in line with the rest of the room, and was cramped and not well-planned from the outset.

Highway noise kept my husband from sleeping well at all, and he insists that 18-wheelers jake-braked all night long and stopped at sunrise. I had trouble finding a comfortable spot on the firm bed. I don't usually have trouble sleeping, so a night of little or less sleep makes a great difference to me.

Clean, good sleeping area, small and difficult bathroom. We lived to tell about it, could live through it again, probably, but wouldn't make that same choice.

Moving on to the complimentary breakfast the next day …

Good. Not great, but the usual selections with the added interest of small omelets, which we enjoyed. One contained smoked cheese which ran a little salty, but still good. The other, an egg white version, my husband labeled "fluffy". It had some shreds of red and green pepper in it. Other offerings of yogurt, sweet rolls, breads and such appeared as usual. Coffee tasted fresh and hot. We had enough to start our day, which won't bring about many complaints. Just nothing to write home about.

"Eh" is my verdict. There isn't a box to click for that one!

Room Tip: Ask for a room away from the highway, which won't be easy.
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review, July 30, 2014
Dear Amy M, thank you for taking the time to leave a detailed review about your recent stay at the Holiday Inn Express Horseheads. First, in regards to the name Horseheads, you can find a very nice write up on the Village of Horseheads website under Village History online. As for you recent stay, we work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. We appreciate the feedback received regarding the cigarette smoke smell, the bathroom, the rooms, location and breakfast. We apologize for any inconvenience that you and your husband may have experienced. The feedback you provided aids us in finding target problem areas and shows us where there are opportunities to improve for future guests and future stays. We hope that if you are in the area again that you will stay with us again and we can show you our superior customer service. Thank you again.
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Akron, Ohio
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 17, 2014

We spent two nights for a college visit. Pleased with our stay. Our room was quiet, mattress comfy, warm shower with good water pressure, easy parking near room, staff quite accommodating when we asked for a quiet room on the first floor. A quiet room next to the "A" entrance on the first floor is exactly what we were given.:-)

Room Tip: Choose rooms furthest away from the freeway, you will have a great sleep.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review, July 22, 2014
Thank you for choosing to stay with the Holiday Inn Express Horseheads for your recent college visit Marie R. Our staff was glad that they could meet your needs with rooming choice. We are also happy to hear that you were pleased with your stay from check-in to check-out. We look forward to your next visit!
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Dalton-in-Furness, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 27, 2014

Nothing more than I would expect from Holiday Inn. Location was great for what we were doing. Hotel was clean. Room was spotless and faultless. Hotel staff were extremely polite and helpful. Facilities were as described. Enjoyed our stay here and would recommend this hotel.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review, June 30, 2014
Allan, thank you for choosing to stay with the Holiday Inn Express Horseheads and for leaving a review of your recent stay! We agree that we do have a very central location for our guests and their travels. We appreciate the feedback regarding our rooms and staff; we pride ourselves in creating a wonderful stay. We hope that you will stay with us again the next time you are in the area!
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south
Top Contributor
78 reviews 78 reviews
39 hotel reviews
Reviews in 60 cities Reviews in 60 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed June 15, 2014

Large, clean and a real non smoking room. The location is great for visiting Watkins Glenn and part of the Finger Lakes. The staff is very helpful and friendly .The restaurant is very large offering a good buffet. The free coffee and tea for all day long, is a real good idea.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review, June 18, 2014
Thank you very much for your review Jacob51! We agree that we have a great central location that makes it feasible to visit the many great attractions, in any direction, in the Finger Lakes. We also appreciate your kind words about our staff, breakfast buffet and complimentary coffee and tea. We look forward to having you stay with us again in the future.
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Kingston, NY
Top Contributor
133 reviews 133 reviews
21 hotel reviews
Reviews in 46 cities Reviews in 46 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 9, 2014

The property is not perfect but it does what it's supposed to do. It s very close to the main highway which makes it easy to find and reach but it may be a problem for light sleepers. The rooms are specious and have a microwave and a fridge plus the usual TV set. I found the bed and pillows quite comfortable. Registration was fast and easy and the staff is pleasant. The pool is quite adequate as well...not Olympic size but who needs that anyway. The hotel is located right across a Friendly's and yards away from a Denny's. There are also other dining options like Texas Roadhouse and Crackle Barrel within easy driving. I found the free breakfast to be quite adequate as well, with omelets, sausages, fruit, cereal, pancakes, and all the usual breakfast offerings. Wifi is also free. Yes, the bathroom was small but, how much time do you spend there anyway. I would return to this HI Express in the future.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review, June 10, 2014
Thank you AJS-NY for taking the time to leave feedback regarding your recent stay at the Holiday Inn Express Horseheads. We agree that we have a very good location for ease of travel as well as distance from shopping, dining and attractions. We are also glad that you had a pleasant stay from start to finish with the staff, pool, WiFi, bed and pillows and breakfast. We hope to see you again!
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Keswick, Virginia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 5, 2014 via mobile

This hotel is right off the highway so you hear all the highway nose it's so loud the walls are super thin when it rains it sounds like it's in your room. The breakfast doors locked at 930 on the dot don't ask for extra creamer I can't believe this is a holiday inn Express this is not what I expect out of and holiday inn express rooms out beds seem small mattress don't seem up to express standers I travel all over for work and stay in hotels every week I won't book this one again not what I expected not worth the points. Looks like it used to be a days inn or something the ac and hear are seasonal so that means they control it not you if it's a hot day and they haven't turned to ac on the directions say open the window thanks that's what I want to get a close up of the jake breaks on tractor trailers not a pleasant night

  • Stayed June 2014
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review, June 6, 2014
Thank you for taking the time to review our hotel, flichick1980. We value all of our guests comments and yours will not go overlooked. We are on a continuous pursuit of exceeding our guest’s experiences and I would like to offer my sincere apology that we have not done that for you. I would also encourage you to contact us directly to further discuss the details of your stay. I thank you for choosing to stay with us and I hope to hear from you.
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Additional Information about Holiday Inn Express Elmira Horseheads

Address: 2666 Corning Rd., Horseheads, NY 14845
Phone Number:
Location: United States > New York > Finger Lakes > Horseheads
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 10 Hotels in Horseheads
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Elmira Horseheads 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Holiday Inn Express Horseheads Hotel is centrally located to Elmira, Corning and Watkins Glen. Our Horseheads hotel is just minutes away from the National Soaring Museum, the Wings of Eagles Discovery Center, the Corning Museum of Glass, Watkins Glen International Racetrack, the First Arena, the Arnot Mall and many Finger Lakes Wineries. Nestled in the heart of the Finger Lakes Wine Region, you ll find that our conveniently located Holiday Inn Express Horseheads Hotel will make the most of your valuable business and leisure time. The Holiday Inn Express Horseheads hotel is a 99 room, 2-floor indoor corridor hotel. The hotel offers every morning our free Express Start breakfast with hot items. All hotel guest rooms are equipped with free wired high-speed Internet & voice mail. We also offer a seasonal outdoor pool (open Memorial Day through Labor Day) & 24-hour exercise room. ... more   less 
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Also Known As:
Holiday Inn Express Elmira Horseheads Hotel Horseheads
Holiday Inn Horseheads
Horseheads Holiday Inn

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