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“Great hotel/great value” 5 of 5 stars
Review of Hampton Inn Elmira/Horseheads

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Hampton Inn Elmira/Horseheads
2.5 of 5 Hotel   |   51 Arnot Road, Horseheads, NY 14845   |  
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Ranked #1 of 10 Hotels in Horseheads
GreenLeadersGold level
Bath, United States
1 review
“Great hotel/great value”
5 of 5 stars Reviewed June 6, 2013

Comfortable beds, delicious breakfast and free bike rentals. I would highly recommend this hotel. The location was fantastic for families attending a function at Elmira College, which we were, but it is also very close to many restaurants and shops.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 3, 2013
Thank you for your great review with the Hampton Inn Elmira Horseheads. We strive to provide outstanding customer service for our guest during their stay. I hope you enjoyed your visit to Elmira College. I hope you come back to stay with us again soon!!
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238 reviews from our community

Traveler rating
    163
    65
    8
    1
    1
See reviews for
96
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Toronto, Canada
Top Contributor
63 reviews 63 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 4, 2013 via mobile

We stayed at this hotel during a recent trip and it was clean and comfortable. I was rather taken aback at the room, however, as the cost was pretty high (we have had much nicer rooms elsewhere for less money and in more touristy locations and bigger cities). From the reviews and the cost, I guess my expectations were too high. Comfortable sleep though.

Stayed May 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 3, 2013
Thank You for choosing to stay at the Hampton Inn Elmira Horseheads. We pride ourselves on great customer service and being clean. Thank you for taking the time to send your review. I hope to see you back with us soon!!
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Ballston Lake, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2013

Everything was excellent! Very accommodating staff. Facility was extremely clean. We stayed as part of a group there for a sporting event. This is not the first time our team has stayed at a hotel. This is the best experience we have had at a hotel!!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 1, 2013
Thank you for taking the time to comment on your recent stay at the Hampton Inn Elmira Horseheads. We pride ourselves on outstanding customer service and cleaniness. We hope you choose to stay with us again.
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 31, 2013

Very nice clean hotel. It is right next to a shopping mall and conveniently located to many chain restaurants. The hotel does not have it's own restaurant but you can dine at the Hilton Garden Hotel which is steps away.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, July 1, 2013
Thank you for your review of the Hampton Inn Elmira Horseheads. I'm glad you found the hotel to be accessible to area attractions, restaurants and our sister property the Hilton Garden Inn right next store to dine. I hope you come and stay with us again soon.
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south-east england
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed May 25, 2013

This is a pleasant clean unpretentious hotel in a handy location for the mall. Breakfast is included in the room rate and there is coffee and hot water for making tea available 24 hours a day in the lobby. The public area doubles as the morning breakfast room and the furnishing is a bit basic. The room is clean and comfortable. There is a coffee maker with very good coffee initially provided but then packets not replaced- 4 packets provided for a 3 night stay for 2 people. Staff are pleasant, courteous and helpful. The wifi works in the bedrooms and is fast and reliable. The external location is very quiet even though it is just off the main road, but there is considerable internal noise from other guests.

Room Tip: I suspect all rooms are much the same
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, May 31, 2013
Thank you for taking the time to share your experience. It is always great to know we have exceeded your expectations. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 25, 2013

Basic Hampton Inn. Dingey room. Gross carpets!! Great, friendly staff made it bearable. Reletively pricey. View from the window was the roof over the swimming pool and another hotel. Nice.....

Hotel location is too far from what resataurants there are in Elmira.

Room Tip: Get a room at the front. At least you'll overlook the car park and not another hotel.
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, May 31, 2013
Thank you for your feedback on your recent stay with us. We take a lot of pride in our guests being satisfied and apologize that the color scheme of our guestroom were unable to meet that expectation. I hope that if your travels bring you back to the area, you will consider staying with us again.
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Bloomfield Hills, Mi, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 24, 2013

Nice room and hotel, very good breakfast and afternoon cookies! The weekend room rate seemed a bot high for a Hampton! Room was quiet and comfortable. I would stay here again but I would hope for the weekday room rate which was a little high to begin with!

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, May 31, 2013
Thank you for taking the time to share your experience. It is always great to know we have exceeded your expectations. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Elmira/Horseheads

Address: 51 Arnot Road, Horseheads, NY 14845
Phone Number:
Location: United States > New York > Finger Lakes > Horseheads
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Horseheads
#1 Romantic Hotel in Horseheads
#1 Family Hotel in Horseheads
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Elmira/Horseheads 2.5*
Number of rooms: 73
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Also Known As:
Hampton Inn Elmira/Horseheads Hotel Horseheads

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