We booked to stay at this lodge as the "splurge" part of our trip to Zambia in July 2008. We booked 3 nights in a luxury suite for ourselves and a standard chalet for our children next door. Before Kafunta, we spent 3 nights at a neighbouring (less expensive) lodge where we had a ball. (Friendly staff, great food, wonderful personal attention, etc) We arrived at Kafunta with high hopes but I'm sorry to report that we were bitterly disappointed. The staff attitude was the main problem and we left after 1 night, forfeiting 2 expensive nights of fully inclusive accommodation. During our "welcome" chat we were given a stern lecture about the do's and don'ts of the place and warned repeatedly to lock up all our valuables and to make use of the large safe at reception. The brunch on offer when we arrived consisted of spaghetti bolognaise stuck together into a kind of unappetising meatloaf, salad and bread. In order to avoid being forced to sit at the communal table where there was not enough place for four of us, I took my plate over to the area where the welcome talk had taken place. A member of staff instructed me to sit at the table like a disobedient schoolgirl, while places where hastily set up for us. I clearly did not want to move but was given no option. And from there things went from bad to worse with a list too long to bore you with here. To name some issues, we had no hot water in our suite and when I mentioned this the staff member's response was "It was working before you arrived." It was never sorted out. We were told we'd have a vehicle to ourselves and would be able to come back from evening drives early so that the children could have supper earlier. The owner had her family from Germany over and decided they could share our vehicle. This was presented to us as a fait accompli. Supper was almost inedible with a thin vegetable soup followed by overcooked cabbage, undercooked butternut and unidentifiable meat. At breakfast my daughter was excited to see elephant from the deck where breakfast was taking place. When she went to sit at an empty table closest to the elephants the owner told her to move because that table wasn't laid up properly. This was a bowl of cereal before a game drive, not a sit down cooked affair. Oh, and by the way, there is no cooked breakfast at Kafunta if you want to go on a morning game drive. Even though we were clearly disappointed with Kafunta and it cost us a great deal of money to leave early, we were presented with an $8.50 bill for drinks on departure.
- Official Description (provided by the hotel):
- Kafunta River Lodge is set in the riverside forest on the banks of the Luangwa River overlooking the South Luangwa National Park, Zambia. This classic safari lodge offers our guests all the comforts, while being situated in unspoilt wilderness. There are 8 private chalets and 2 luxury suites, all overlooking a game rich flood plain. We offer game drives, night drives and walking safaris. ... more less
- Also Known As:
- Kafunta River Lodge Zambia/South Luangwa National Park