There seems to be little doubt that the Kempinski makeover of Mokuti Lodge has transformed this place into the sort of lodge/resort that one is more used to seeing in other parts of the world. And that is why I hesitate to heap quite as much praise on it as the previous recent reviewers.
Yes, the rooms are very comfortable and pleasantly furnished (although, as in so many African hotels, there were no power outlets in the bathroom, so using an electric shaver is inconvenient). You will find the standard 4/5-star hotel array of bathroom toiletries and tchotchkes, including a sewing kit, chocolates on your pillow at night, and your complimentary copy of the Kempinski magazine. There was no mini-bar in the room, but we had tea/coffee and a fridge. The bedside reading lights were good (which is so often not the case), but room lighting in general was dim. Special mention must be made of the dinner buffet, which was easily the best food we enjoyed in a hotel or lodge during the small-group tour we were travelling with: impressive variety and quality. The public areas are also most pleasant, with a large bar and lounge area. (Although the barman didn't know what a Black Russian was.) We also liked the elegant Bontebok (antelopes) strolling the grounds, but be aware they are not endemic to this part of Africa. We walked one of the extensive walking trails on the property one afternoon and had it all to ourselves: we enjoyed that. Miraculously, there is a small business centre with 2 pc's, and internet connectivity was quite good at all times, something which is quite rare (in my experience) in Southern Africa. All in all, we enjoyed our stay here and have no major complaints. However, I do have a few minor grumbles or caveats ...
Our bathroom sink blocked up, and couldn't be fixed, despite the energetic attentions of the maintenance man on duty. The hotel offered to move us to another room, but with only one more night to stay, we decided to put up with it.
The rooms are set out in motel-like blocks, so you will not enjoy the splendid isolation of the bush that you can savour in the top African safari lodges, although the nicely landscaped grounds and the walking trails provide some compensation.
Finally, the service levels in the restaurant were variable at best. On our final morning, organizing someone to bring coffee and tea to our table proved to be a Herculean task, with some of our group giving up in frustration, especially since the restaurant was nearly empty by that stage, and there was only one person serving.
If Kempinski can solve the sevice-level issues, they will have a winner on their hands. The overall experience, for people who want a more familiar style of 4/5-star resort, plonked down in Africa, Mokuti Lodge should fit the bill nicely.





