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Kempinski Mokuti Lodge: Traveler Reviews


Kempinski Mokuti Lodge
von Lindequist Gate | PO Box 403, Tsumeb, Namibia
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Traveler Reviews

84% Recommend
4.0 of 5 stars 13 reviews
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Verycomfortable stay

Kempinski Mokuti Lodge

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4 of 5 stars
AntonyG 113 contributions
Sydney
Sep 30, 2008
1/1 found this review helpful

There seems to be little doubt that the Kempinski makeover of Mokuti Lodge has transformed this place into the sort of lodge/resort that one is more used to seeing in other parts of the world. And that is why I hesitate to heap quite as much praise on it as the previous recent reviewers.
Yes, the rooms are very comfortable and pleasantly furnished (although, as in so many African hotels, there were no power outlets in the bathroom, so using an electric shaver is inconvenient). You will find the standard 4/5-star hotel array of bathroom toiletries and tchotchkes, including a sewing kit, chocolates on your pillow at night, and your complimentary copy of the Kempinski magazine. There was no mini-bar in the room, but we had tea/coffee and a fridge. The bedside reading lights were good (which is so often not the case), but room lighting in general was dim. Special mention must be made of the dinner buffet, which was easily the best food we enjoyed in a hotel or lodge during the small-group tour we were travelling with: impressive variety and quality. The public areas are also most pleasant, with a large bar and lounge area. (Although the barman didn't know what a Black Russian was.) We also liked the elegant Bontebok (antelopes) strolling the grounds, but be aware they are not endemic to this part of Africa. We walked one of the extensive walking trails on the property one afternoon and had it all to ourselves: we enjoyed that. Miraculously, there is a small business centre with 2 pc's, and internet connectivity was quite good at all times, something which is quite rare (in my experience) in Southern Africa. All in all, we enjoyed our stay here and have no major complaints. However, I do have a few minor grumbles or caveats ...
Our bathroom sink blocked up, and couldn't be fixed, despite the energetic attentions of the maintenance man on duty. The hotel offered to move us to another room, but with only one more night to stay, we decided to put up with it.
The rooms are set out in motel-like blocks, so you will not enjoy the splendid isolation of the bush that you can savour in the top African safari lodges, although the nicely landscaped grounds and the walking trails provide some compensation.
Finally, the service levels in the restaurant were variable at best. On our final morning, organizing someone to bring coffee and tea to our table proved to be a Herculean task, with some of our group giving up in frustration, especially since the restaurant was nearly empty by that stage, and there was only one person serving.
If Kempinski can solve the sevice-level issues, they will have a winner on their hands. The overall experience, for people who want a more familiar style of 4/5-star resort, plonked down in Africa, Mokuti Lodge should fit the bill nicely.

  • Liked — The dinner buffet and the bontebok (not related)
  • Disliked — Service levels not consistent
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Large group or tour
  • Age group 50-64
  • Member since November 26, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $283 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Paradise!!

Kempinski Mokuti Lodge

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5 of 5 stars
glosgirl123 1 contribution
gloucester
Sep 28, 2008 | Trip type: Couples

WOW.what a place to end our tour of etosha.beautiful room,loads of little luxury items in bathroom.staff very friendly.bar and dining room an absolute joy.the buffet was superb.altogether a fantastic place to stay.cant wait to return

  • Liked — clean and relaxing
  • Disliked — all fantastic
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $283 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The absolute best place on our Namibian tour!

Kempinski Mokuti Lodge

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5 of 5 stars
bilasukari 9 contributions
Perth
Aug 27, 2008 | Trip type: Family
1/2 found this review helpful

Wow! Can't believe the reports below. This was absolutely superb in our view. Although I don't know about the $111 price tag shown on this site - we paid US$200 and thought it excellent value. We are 2 adults and a 12 year old. We were given a suite with 2 huge bedrooms and a huge bathroom/separate toilet and a sitting room.

As we drove in, we had already worked out that it would be out of our price range and/or fully booked. Couldn't believe our luck. We got 4 nights before heading in to Etosha's accommodation.

The buffet breakfast with the smiling crepe chef is superb. Spent hours grazing in here! Didn't eat evening meals as we had our own snacks - there's a fridge, tv and kettle, by the way.

Bontebok roam the grassy areas and we saw giraffe very close too. Pools are excellent. We were torn between rushing off to the game park and wanting to enjoy the surroundings here too! We found the service excellent - a few plumbing problems like a lot of Africa - all dealt with swiftly.

As stated below, it is an excellent location for Etosha, half the price of Namatoni with the only downside being you can't be in the park at night of course. You can come and go into Etosha as many times as you want during the day (in before breakfast, back again for an afternoon game drive, for example).

If there is a downside I would say it's the large tour groups that regularly show up by the bus load. Why are these types of tourists so inconsiderate? Loudly yelling in their native languages, taking over the place and generally making sure we all notice and suffer their presence. Oh, and we didn't like the smoking permitted in the communal areas but that's standard. The large open fire in the cosy lounge with all those books would have been great apart from a couple travelling with a hubble-bubble pipe! Are you serious? I guess I am thankful I live in a relatively smoke-free country!

But this hotel is EXCELLENT.

  • Liked — breakfast
  • Disliked — plumbing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Traveled with Family with young children
  • Age group 50-64
  • Member since July 01, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $283 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Going through major changes

Kempinski Mokuti Lodge

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4 of 5 stars
Marassa 120 contributions
Moscow, Russia
Jul 4, 2008 | Trip type: Couples
1/3 found this review helpful

This place has just been taken over by Kempinski and is undergoing some renovations. The rooms are very good. The food, especially the braai is great. The "reptile park" or whatever they call it is a joke. The service is a joke.

  • Liked — Rooms, food
  • Disliked — Service
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 10, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $283 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Disappointed

Kempinski Mokuti Lodge

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3 of 5 stars
pegsy1944 9 contributions
Northampton
May 8, 2008 | Trip type: Business
1/1 found this review helpful

This place is in Position A for Etosha National Park, being only a few metres from the gate.

It ought to be an ideal place to stay, but somehow just misses the spot and I don't know why - maybe it's a bit too 'corporate' and soulless.

The grounds are immaculate with antelope wandering freely about. There is a nice swimming pool and everything is beautifully kept.

Accommodation is in terraced blocks with the not very attractive names of 'Block A', 'Block B' etc and we all found the rooms to be too small and badly designed with insufficient space to sit down or move about. Having said that the rooms were comfortable and clean.

The food was mixed. The first night was an indoor barbecue which was excellent, the second night was a carvery which was awful.

If you want to be on the doorstep of Etosha so that you can make an early start then this is probably the place to stay due to its proximity to the gate. I can't help but feel that we should have enjoyed this place more than we did - somehow it didn't quite ring all the bells.

  • Liked — Proximity to Etosha
  • Disliked — Rather impersonal
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Business
  • Traveled with Large group or tour
  • Age group 50-64
  • Member since December 14, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $283 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Kempinski Mokuti Lodge Address

von Lindequist Gate | PO Box 403, Tsumeb, Namibia